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The Good Feet Store - Fort Wayne Reviews 

37
TrustScore 5 out of 5

4.8

4630 Coldwater Rd, 46825 Fort Wayne, IN, US


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Rated 5 out of 5 stars

Angel took care of my needs today. He was quick and efficient and as always, a professional through and through. It's been over a year using The Good Feet Store Supports and my feet have never felt be... See more

Company replied

Rated 5 out of 5 stars

Wade was very informative, helpful and explained everything. He took his time and showed the difference between having the insults or not. Definitely recommend Wade to anyone. Thank you. We will be... See more

Company replied

Rated 5 out of 5 stars

Very kind knowledgeable and informative. Didn't pressure me to make purchases for a sale. He wade was amazing from start to finish he cared about us as the customer and not just us spending money grea... See more

Company replied

Rated 5 out of 5 stars

Angel did an amazing job with helping me to find the proper fit for the arch support and never gave up trying to find the right size . He even stayed over his time to help me

Company replied


Company details

  1. Orthotics & Prosthetics Centre
  2. Shoe shop

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 4630 Coldwater Rd, 46825, Fort Wayne, IN, United States

  • 2604982915

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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4.8

All reviews

(37)

898 reviews in the last 12 months

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Rated 5 out of 5 stars

Angel was very patient and listened to…

Angel was very patient and listened to what I was feeling with the different supports. Angel made the adjustments based on my feedback and put me in the correct supports.

10 July 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello HG, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Angel reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Angel helped me today to give my feet…

Angel helped me today to give my feet the support I need. Very helpful.

10 July 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Carolyn, thank you for taking the time to recognize Angel. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Angel sees this.

Rated 5 out of 5 stars

Wade was great

Wade was very helpful and did a great job explaining each part.

10 July 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Megan, we are so grateful you took the time to recognize Wade! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Wade are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Angel is AMAZING at the Good Feet Store!

Worked with Angel in FW, and learned so much about the technology and info on arch supports which made me see the value in what they do! Love it and will be going back 😊

7 July 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hello Stefania, we are so grateful you took the time to recognize Angel! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Angel are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Working with Angel is amazing

Working with Angel is amazing! I recommend coming to him for any foot issues!!!

10 July 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hello Sebastian, we are so grateful you took the time to recognize Angel! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Angel are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, informative, helpful and kind

10 July 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hello Yvonne, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Fort Wayne team delivered that. Come back anytime.

Rated 5 out of 5 stars

Wade is very good at getting the best…

Wade is very good at getting the best fit to make my shoes feel good.I do a lot of walking on concrete.

10 July 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hello Dale, we are so grateful you took the time to recognize Wade! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Wade are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Had an absolutely amazing experience…

Had an absolutely amazing experience with Robert as he worked with me to fit me for orthopedic inserts. He was both friendly and professional and was walking out of there feeling better than I had in years.

9 July 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hello Bruce, thank you for taking the time to recognize Robert. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Robert sees this.

Rated 5 out of 5 stars

Quick caring service and the shoe…

Quick caring service and the shoe inserts have made my life so much better. Noore foot or lower back pain when I am on my feet for long hours.

9 July 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hi Belinda, that’s exactly what we hoped you’d feel. When your feet are properly supported, everything up the chain, knees, hips, back, gets a chance to follow. That’s the whole idea. So glad you came in. We’re here whenever you need us.

Rated 5 out of 5 stars

Took time to measure and point out how…

Took time to measure and point out how I stand and walk on my feet and how that impacts my balance and the rest of my body's pressure points

9 July 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Mitch, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Fort Wayne team delivered that. Come back anytime.

Rated 5 out of 5 stars

These arch supports have saved my life

These arch supports have saved my life. I have been wearing them for over 5 years and literally vomit if I walk around without them. They have given me a freedom I didn’t have before and I tried a lot of different tools for my pain but this is the only one that truly works long term. Huge thanks to Wade for all his help when I stopped in to get new pads!

9 July 2026
Unprompted review
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Reply from The Good Feet Store - Fort Wayne

Hello Cheryl, we are so pleased to hear that your Good Feet arch supports are delivering the results they’re designed to provide! For more than 30 years, The Good Feet Store has been dedicated to
improving quality of life for people experiencing foot-related pain. For many, simply being out of pain is the goal; for others, it’s getting back to the life they love. That’s exactly what we’re here for. And thank you for taking the time to recognize Wade. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Wade sees this.

Rated 5 out of 5 stars

Wade is the definition of…

Wade is the definition of professionalism. Friendly, patient, and incredibly knowledgeable. I never felt rushed.

7 July 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hi Julie, thank you for the wonderful review! Our goal is always to make sure you walk out feeling better than when you walked in. Glad our Fort Wayne team delivered that. Come back anytime.

Rated 5 out of 5 stars

Everyone really seemed to care about…

Everyone really seemed to care about making sure I received the best care while I was there. Robert made sure I got shoes that best fit my active lifestyle and helped eliminate the pain in my joints. Couldn't have asked for a better team of people to help me out.

7 May 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello there, we are so grateful you took the time to recognize Robert! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Robert are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Robert at good feet did a great job!

4 December 2025
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Ben, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Robert reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Had an amazing time with Robert as the...

Had an amazing time with Robert as the person fitting me. The inserts have worked wonders for my knee and back pain. I struggled to go hiking without intense pain in my joints but after switching to the Good Feet inserts and using step 2 on a hike my pain was completely gone.

19 December 2025
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Cass, thank you for taking the time to recognize Robert. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Robert sees this.

Rated 5 out of 5 stars

Professionalism

He made it very personal and seemed interested in what I was saying. He also seemed to know a lot and answered all my questions :)

3 July 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hi Izzy, really glad you came in. Hope you’re already feeling the difference. See you next time.

Rated 5 out of 5 stars

Outstanding company with great people…

Outstanding company with great people who care. Angel, Wade & Robert have a lot of experience to serve you. The lifetime warranty is gold 🏆

3 July 2026
Unprompted review
The Good Feet Store - Fort Wayne logo

Reply from The Good Feet Store - Fort Wayne

Hello Robert, thank you for taking the time to recognize Angel, Wade & Robert. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Angel, Wade & Robert see this.

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