Scott and Jasmine educated me on alot about the 4 arches in my foot. The customer service was excellent from the time that I came in.
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Jordan worked with me understand what worked for me. Really appreciated the easy way he explained things for me.
Company replied
Excellent service and attention to detail. Jordan Grimes took great care of me!
Company replied
Jasmine was wonderful and helped me exchange my supports.
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
4600 Shelbyville Road, Suite 603A, 40257, Louisville, KY, United States
- 5024855735
4.2
Great
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Scott and Jasmine educated me on alot…
Scott and Jasmine educated me on alot about the 4 arches in my foot. The customer service was excellent from the time that I came in.
13 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service and attention to…
Excellent service and attention to detail. Jordan Grimes took great care of me!
13 July 2026
Unprompted review
Reply from The Good Feet Store - Louisville
Hello RF, thank you for taking the time to recognize Jordan. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jordan sees this.
Jasmine was wonderful and helped me…
Jasmine was wonderful and helped me exchange my supports.
25 June 2026
Unprompted review
Reply from The Good Feet Store - Louisville
Hello Hector, thank you for taking the time to recognize Jasmine. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jasmine sees this.
Jordan worked with me understand what…
Jordan worked with me understand what worked for me. Really appreciated the easy way he explained things for me.
9 July 2026
Unprompted review
Reply from The Good Feet Store - Louisville
Hello Jill, thank you for taking the time to recognize Jordan. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jordan sees this.
She got me in and out quickly
She got me in and out quickly, clear and friendly.
9 July 2026
Unprompted review
Reply from The Good Feet Store - Louisville
Hi Melody, really glad you came in. Hope you’re already feeling the difference. See you next time.
Jasmine and Scott were great at…
Jasmine and Scott were great at explaining everything!
8 July 2026
Unprompted review
Reply from The Good Feet Store - Louisville
Hello Emily, thank you for taking the time to recognize Jasmine and Scott. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jasmine and Scott see this.
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