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The Good Feet Store - Newark Reviews 

34
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TrustScore 4.5 out of 5

4.7

3102 Fashion Center Boulevard, 19702 Newark, DE, US

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Rated 5 out of 5 stars

Zandria I hope I spelled your name correctly, if not I apologize. He was very knowledgeable about how the products were made and how they work.Great customer service!! Jay did a fantastic job on finis... See more

Company replied

Rated 5 out of 5 stars

Sahiyah was amazing! This was our second visit and consult to the Good Feet Store we were able to pick up from our original visit. She was so knowledgeable about the products and really took time to... See more

Company replied

Rated 5 out of 5 stars

Jazmine made my experience wonderful! She was super helpful, knowledgeable and kind! I will suggest this place to all my friends!

Company replied

Rated 4 out of 5 stars

Sahiyah was very knowledgeable about the product. She was patient and very friendly. I hope when I come back for the purchase she is still there.

Company replied


Company details

  1. Orthotics & Prosthetics Centre
  2. also in
  3. Shoe shop

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 3102 Fashion Center Boulevard, 19702, Newark, DE, United States

  • 3023171399

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.7

All reviews

(34)

1,647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jazmine was excellent and provided very…

Jazmine was excellent and provided very explicit information on the system! Very excellent customer service!

5 August 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Karen, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and
to help customers move toward living the life they love. Your kind words about Jazmine reflect exactly the type of care we strive to provide.

Rated 4 out of 5 stars

Friendly staff

Sahiyah was very knowledgeable about the product. She was patient and very friendly. I hope when I come back for the purchase she is still there.

3 August 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hi Robin, we appreciate the honest review. We're lucky to have people like Sahiyah focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Saniyah was great

Saniyah was great! Great personality, knowledgeable, and relatable. She took her time with us to ensure we had all the information we needed

2 August 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hi Tiffani Bishop, we appreciate the honest review. We're lucky to have people like Saniyah focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Sahiyah was awesome

Sahiyah was awesome! She did an amazing job during our visit. She was personable, kind, and knowledgeable. She created a great experience, made everything easy to understand, and took care to make sure that the inserts were fitting and working for me properly. I couldn't have asked for a better representative!

2 August 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hi Amber, we appreciate the honest review. We're lucky to have people like Sahiyah focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Jasmine was amazing she took the time…

Jasmine was amazing she took the time and provided all the information needed for me to make a decision.

1 August 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Sabrina, we are so grateful you took the time to recognize Jasmine! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Jasmine are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

It really works!!!

Everything was explained to me and I feel like she helped me make the decision that would hopefully change my life...

30 July 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Dameon! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

Saniyah is fantastic great experience!!

I had a fantastic experience!!! I learned a lot about what i needed and what will help with the pain and discomfort!! Saniyah was assigned to me and she was absolutely amazing she listened, explained everything clearly and helped me more than anyone has in all the years i have been struggling with my feet pain!! She is the best!!!

29 July 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Catherine, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Saniyah reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

"I had a great experience with Jay at…

"I had a great experience with Jay at The Good Feet Store. He demonstrated excellent knowledge of the shoes and support systems, explaining everything clearly. His communication was top-notch, and the entire process was a smooth commute. Outstanding customer service—highly recommend!"

28 July 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Kenneth Watson, we’re so appreciative of your kind words for Jay. Hearing how he made your visit memorable really brightens our day. Your recognition is truly valued. Thanks for picking The Good Feet Store!

Rated 5 out of 5 stars

Sahiyah was amazing!

Sahiyah was amazing!
This was our second visit and consult to the Good Feet Store we were able to pick up from our original visit. She was so knowledgeable about the products and really took time to understand our questions and concerns, gave us great suggestions, and tailored our package specifically for my husband's needs. We are excited to get started and for him to feel better

25 July 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hi Jacqui Eppley, thank you so much for shouting out our team. We're lucky to have people like Sahiyah focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Kindness without Sale Pressure

I came in to see about getting feet support to help with working on my feet all day. Sahiyah was super nice, helpful, and funny. I really enjoyed not only talking with her but the experience of trying my new supports.

19 July 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Toby, we are so grateful you took the time to recognize Sahiyah! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sahiyah are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Jasmine was very knowledgeable very…

Jasmine was very knowledgeable very helpful pleasant to work

19 July 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Michelle, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jasmine reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Very happy I found The Good Feet Store.

Jasmine explained the arch support system very clearly, patiently answered my questions, and didn't rush me to make a decision.

17 July 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Deborah, thank you for taking the time to recognize Jasmine. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jasmine sees this.

Rated 5 out of 5 stars

Jazmine is amazing

Jazmine is amazing. Great customer service & very personable ❤️

18 July 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Terry, thank you for taking the time to recognize Jazmine. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jazmine sees this.

Rated 5 out of 5 stars

Great service!

Jazmine took the time to walk us through every step of process and to hear to what my son had to say. She was very attentive and kind. Great service!

16 July 2026
Unprompted review
The Good Feet Store - Newark logo

Reply from The Good Feet Store - Newark

Hello Amanda, thank you for taking the time to recognize Jazmine. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jazmine see this.

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