Mike at the Novi Good Feet Store is an exceptional customer service representative. He was providing me customer service before I made it fully into the store. He answered all my questions, provided s... See more
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Michael Gold at the Good Feet Store in Novi, took the time to educate me about their products and how they could benefit me. He explained how proper support can improve my balance, posture, and overal... See more
Company replied
Chance was an amazing help when my grandma took me in. We thought it was just a regular shoe store at first, but he helped me look at some orthotics, get a new pair of shoes, and enjoy some lifesavers... See more
Company replied
Stopped by The Good Feet Store in Novi because my feet constantly ache and feel terrible. Thank you to Mike Gold who seriously works wonders. He spent time finding me solutions that make sense and ser... See more
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Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
26168 Ingersol Drive, 48375, Novi, MI, United States
- 2482326575
4.8
Excellent
49 reviews
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Chance did a wonderful job explaining…
Chance did a wonderful job explaining and very understanding and knowledgeable. I would recommend him the person to go to.
Recommend the Good Feet Store
18 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Linda, thank you for taking the time to recognize Chance. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Chance sees this.
Chance was amazing
Chance was amazing. He had really good aura and the vibe was excellent for me. That is you did really great job. I was really impressed. I can’t remember the last time I had somebody help me put on my shoes. It does means a lot, and he clearly was not looking at his watch like trying to get out of the sale or what it could be couldn’t be, but I’ll be back gonna just check myself, but he was great. I gave him like 10 stars.
17 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Cat, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Chance reflect exactly the type of care we strive to provide.
Productive appointment
Mike Gold was very helpful and informative today. Easy exchange of inserts that needed adjustment. Love the lifetime warranty. Glad we made the appointment!
15 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Laurie, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Mike reflect exactly the type of care we strive to provide.
Very accommodating
Mara was very knowledgeable and accommodating. I’m sure she treats everyone with “special” care but she may not have been expecting our special case. She understood my concerns and was very patient.
15 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Tiwana, we are so grateful you took the time to recognize Mara! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mara are what make the difference between a product and a real solution. Thank you for sharing your experience!
Great Service!
Mike was awesome! He was very thorough and friendly with his explanations, and we had a great time through it all. I felt like I understood everything through every step of the process!
15 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Cassidy, we are so grateful you took the time to recognize Mike! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mike are what make the difference between a product and a real solution. Thank you for sharing your experience!
Evaluation in store
Thank you Mara for being so patient and helping evaluate how the system could work for me! It was great getting my feet and arch tested and I could feel the effects! Also thank for being patient with me!
15 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Tanya, we are so grateful you took the time to recognize Mara! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mara are what make the difference between a product and a real solution. Thank you for sharing your experience!
Lots of time spent and very…
Lots of time spent and very knowledgeable. Mara was great and had lots of patience with us.
14 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Chris, we are so grateful you took the time to recognize Mara! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mara are what make the difference between a product and a real solution. Thank you for sharing your experience!
Mike is an exceptional employee
Mike at the Novi Good Feet Store is an exceptional customer service representative. He was providing me customer service before I made it fully into the store. He answered all my questions, provided solutions and expanded my knowledge on your products. He loves his job and provides top notch service. That is rare these days. By the way, your inserts worked and I am pain free today and 17 lbs lighter, that is my personal experience.
13 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Patricia, we are so grateful you took the time to recognize Mike! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mike are what make the difference between a product and a real solution. Thank you for sharing your experience!
Chance was amazing
Chance was amazing! Knowledgable, patient and kind. He provided amazing service!
12 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Kim, thank you for taking the time to recognize Chance. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Chance sees this.
Stopped by The Good Feet Store in Novi…
Stopped by The Good Feet Store in Novi because my feet constantly ache and feel terrible. Thank you to Mike Gold who seriously works wonders. He spent time finding me solutions that make sense and seriously stopped my foot pain. Everyone who has issues pain in those things called feet need to stop doing what they are doing and stop by and see Mike at The Good Feet Store. You will feel amazing!
8 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Chloe, we are so grateful you took the time to recognize Mike! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mike are what make the difference between a product and a real solution. Thank you for sharing your experience!
Mara was very informative and helpful…
Mara was very informative and helpful with the product and benefits related to the supports.
8 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Kim, thank you for taking the time to recognize Mara. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mara sees this.
Reply from The Good Feet Store - Novi, MI
Hello Anne, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal and every visit is worth your time. Really glad we delivered that for you.
Mike did a fantastic job at explaining…
Mike did a fantastic job at explaining the foot supports
7 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Jesse, thank you for taking the time to recognize Mike. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mike sees this.
Mara was very kind and patient in…
Mara was very kind and patient in explaining the arch supports and answered all my questions
7 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Peggy, we are so grateful you took the time to recognize Mara! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Mara are what make the difference between a product and a real solution. Thank you for sharing your experience!
Mike was really thorough explaining the…
Mike was really thorough explaining the options and my feet feel better already!
6 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Jeanne, thank you for taking the time to recognize Mike. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mike sees this.
Mara was excellent
Mara was excellent - patient and explained the three step system well
4 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hi Marina Abraham, thank you so much for your review. It’s team members like Mara who make The Good Feet Store what it is. Your feedback really matters to us.
Mike is the go to man at The Good Feet Store
Mike is the go to man at The Good Feet store. He took time to review the anatomy and explain how and what would benefit my issues. He is knowledgeable and kind.
3 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hi Michelle, big thanks for shouting out Mike. We're lucky to have people like him focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!
Reply from The Good Feet Store - Novi, MI
Hello Andrew, we are so grateful you took the time to recognize Mara! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Mara are what make the difference between a product and a real solution. Thank you for sharing your experience!
Mike is a fantastic guy and he helped…
Mike is a fantastic guy and he helped me a lot okay
1 August 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Christine, we are so grateful you took the time to recognize Mike! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do.
Good Feet Arch Support Specialists like Mike are what make the difference between a product and a real solution. Thank you for sharing your experience!
Mike does what he’s talking about and I…
Mike does what he’s talking about and I think I do too very satisfied with my visit he’ll be seeing me again thank you
30 July 2026
Unprompted review
Reply from The Good Feet Store - Novi, MI
Hello Chris, thank you for taking the time to recognize Mike. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Mike sees this.
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