The Chapman's and myself, Suzanne McKenzie had the BEST EXPERIENCE. Please say Thankyou to Ellen, from the Kalamazoo Store on South Westnedge. She gracefully spoke to my Dad and expl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Cheryl went over everything and explained how my feet work and why they hurt so much. By the time I left the store, I felt educated on the reason why my feet hurt and I could hardly walk. I feel the... See more
Company replied
Sherri was absolutely fantastic! She was so knowledgeable and walked me through the entire process. I would highly recommend stopping in and getting her to help with your feet needs.
Company replied
I recently brought my dad to the Good Feet Store, and we had a wonderful experience. Sherri Vicks was exceptional from start to finish. She took the time to thoroughly assess his needs, explain eve... See more
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
6020 S Westnedge Ave, 49002, Portage, MI, United States
- 2693234140
4.6
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sherri was very knowledgeable and…
Sherri was very knowledgeable and wonderful to work with. She really knows what she is talking about. She made my feet and body feel so much better.
24 July 2026
Unprompted review
Reply from The Good Feet Store - Portage
Hi Jeffrey Shafer, thank you so much for your review. It’s team members like Sherri that make The Good Feet Store what it is. Your feedback really matters to us.
5 star service
5 star service, they helped me getting to know what I’ve been missing , I will recommend coming up here.
23 July 2026
Unprompted review
Reply from The Good Feet Store - Portage
Hi Mohammed, really glad you came in. Hope you’re already feeling the difference. See you next time.
Good feet store
Had a great
Experience with Ellen and her knowledge and made me feel great to have stopped here.
20 July 2026
Unprompted review
Reply from The Good Feet Store - Portage
Hello Susan, thank you for taking the time to recognize Ellen. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Ellen sees this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.