Javier was very knowledgeable and a very welcoming professional! He was patient and wanted what was best for my husband's needs for working 10 plus hours a day:) We will be good feet family from now... See more
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See what reviewers are saying
Yadira made my experience looking for supports great! I really understand my feet in a whole new way and I already feel so much better about my arch health.
Joseph was very helpful and able to answer all my questions and concerns. He was encouraging about the system and how it works but never pushy about purchasing right away. The service was great.
Company replied
Time spent with customer.
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
11 Main Street, Suite 4, 4092, Westbrook, ME, United States
- 2077447211
4.7
Excellent
34 reviews
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The staff was excellent
The staff was excellent in taking the time to explain everything to help enhance my posture and walking. I am excited to wear them and see the changes that will come.
6 August 2026
Unprompted review
Yadira made my experience looking for…
Yadira made my experience looking for supports great! I really understand my feet in a whole new way and I already feel so much better about my arch health.
6 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Joe was great
Joe made this so simple and so understandable. I am more educated and very pleased with the products and service.
5 August 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for this feedback, Dawna! We're so happy to hear that you had such a clear and comfortable experience with us!
Great service and product
Joseph was very helpful and able to answer all my questions and concerns. He was encouraging about the system and how it works but never pushy about purchasing right away. The service was great.
4 August 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for this feedback, Logan! We're so happy to hear that you felt so comfortable with Joseph and that you had such a great experience with us!
Great explanation!
Great explanation!! Very personable.
Javi was GREAT!!!
4 August 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Catherine! We're so happy to hear that you had such a comfortable and great experience with us!
Javier was very knowledgeable and a…
Javier was very knowledgeable and a very welcoming professional! He was patient and wanted what was best for my husband's needs for working 10 plus hours a day:)
We will be good feet family from now on!
2 August 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Lisa! We're so glad to hear that you and your husband had such a great experience and that he was able to find the best solution for his needs!
Yadira was very helpful and…
Yadira was very helpful and instructions were thorough. Highly recommend.
1 August 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Dolores! We're so happy to know that you had such a helpful experience and that you recommend us so highly!
Yadira at the Westbrook ME store was…
Yadira at the Westbrook ME store was the most patient specialist. She listened and I felt heard. I look forward to the next few weeks to see the relief I get. Happy happy happy!
29 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
We love when our guests leave happy, happy happy, Claire! Thank you for sharing your patient experience with us, we're so glad you felt heard with Yadira.
Javi was very helpful
Javi was very helpful, knowledgeable and friendly. He was great and patient with my mother
29 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for sharing this feedback with us, Melisa! We're so glad that you and your mother had such a helpful and friendly experience. Welcome to The Good Feet family!
Very informative
Very informative, answered any questions I had, and all around great to deal with.
28 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for this feedback, Connie! So happy to hear that your experience was so informative and helpful. Welcome to The Good Feet family!
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Jennifer! We're so happy to hear that you had such an awesome experience!
Time spent with customer.
27 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the four star review, Kurt! We're so happy to hear that you had such a great experience!
Javi is super!
Javi was great! He listened well and understood many aspects of my specific issues. I appreciated the time he spent with me. I’m looking forward to getting into the system soon!
26 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
So happy to hear that Javi took such good care of you, Kristian! We look forward to you feeling the pain releif you've been looking for with our system. Welcome to The Good Feet family!
Bonifacio did an amazing job explaining…
Bonifacio did an amazing job explaining the supports and what they’ll do for me. I’m feeling better already
26 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
So happy to hear that you're already feeling better, Scott! We appreciate this feedback on your experience with us!
Yadira was absolutely amazing!
Yadira was absolutely amazing. Very personable, knowledgeable and extremely thorough. My experience was not only informative but enjoyable as well.
25 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Shari. We're so happy to hear that you had such a personable, informative, and enoyable experience with Yadira!
Romo was very informative and…
Romo was very informative and knowledgeable and very helpful.
24 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Wes! We're so glad to hear this feedback about your informative and helpful experience! Welcome to The Good Feet family.
Great customer service from Yadira
Great customer service from Yadira. She is very friendly and had all the answers to my questions.
23 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for sharing your feedback with us, Patricia! So happy to hear that you had such a friendly experience and made a purchase with clarity and confidence. Enjoy!
Very informative
Boni was very helpful and very polite,real informative. Would definitely see him again.
22 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you for sharing this feedback with us, Betsy! So happy to hear that your experience was so helpful, polite, and informative. Welcome to The Good Feet family!
Reply from The Good Feet Store - Portland Maine
Thank you for the five star review, Mandy! So happy to hear that you had such a wonderful experience!
Joe was very knowledgeable and…
Joe was very knowledgeable and personable. However, the representatives should be up front about how long the process will be for walk-ins.
21 July 2026
Unprompted review
Reply from The Good Feet Store - Portland Maine
Thank you so much for this feedback, Michael! We're really happy to hear that you found your experience to be so knowledgeable and personable. Enjoy your new orthotics!
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