Goodfirms Reviews 27

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Needed some help with our listing, it was dated, had our old company name so we needed to make some corrections. Not all updates are possible directly, need to open a case with support and I found th... See more

Rated 5 out of 5 stars

Stumbled upon them while researching some b2b software reviews. The reviews where clear and concise yet delivered all the information I needed. Went for a few listed solutions and am quite happy with... See more

Rated 5 out of 5 stars

Great Company to grow Sales Hi, My name is Jackson and I run an IT company in Toronto. I have taken Goodfirms Startup plan on 01/07/2021, within few days after starting plan I got more and more... See more

Rated 5 out of 5 stars

The overall experience of the platform was great. There are honest and detailed reviews on the platform which helped me in making a good decision.

Company details

  1. Review site
  2. Business and IT Consulting agency

Written by the company

Goodfirms is your trusted B2B review and rating platform, featuring hand-picked lists of top companies backed by verified reviews from real users. We empower users to find the right partner based on client reviews and unbiased research. We contribute towards building a thriving and transparent business ecosystem by making company research simple and accessible for the end user. Businesses around the globe have found both partners and customers using our services as we strive to bridge the gap between service seekers and providers. Millions of users trust Goodfirms to help them make the best partnership decisions; join us to discover your ideal business partners with ease.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 4 out of 5 stars

Needed some help with our listing

Needed some help with our listing, it was dated, had our old company name so we needed to make some corrections. Not all updates are possible directly, need to open a case with support and I found their help and response time excellentt.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience !

The overall experience of the platform was great. There are honest and detailed reviews on the platform which helped me in making a good decision.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I’m very satisfied with their customer support service

I’m truly impressed with the level of customer support we received. We ran into an issue with publishing a review, as additional company verification was required, and it initially seemed a bit complicated.

However, Shirley Simons, Reputation Manager at GoodFirms, was incredibly helpful and responsive. She guided us step by step on what information was needed and made the whole process smooth and stress-free.

Thanks to her support, everything was resolved quickly and successfully!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Terrific customer service!

Prashant has been helping me out with my company's GoodFirms profile. He has been very helpful and prompt in his responses and assistance. Having his assistance has made it much easier to work with GoodFirms

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Dead Firm

The account registration cannot be completed because they don't send a verification letter. My submission is pending for weeks. Support never replies. And the most funny thing - there is no way to delete the account..

18 December 2022
Unprompted review
Rated 1 out of 5 stars

Total scam and untrustworthy

I'm going to echo what Elle Tea said--this company grabbed our info, created a profile without our consent and then reached out to our customers again, without our consent.

Garbage site.

20 December 2021
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They listed our company without our permission AND reached out to our customer base without our permission, in a way that was highly misrepresentative - making our customers think that we approved of them.

And there is NO way to remove the listing on your own.

If you're thinking of doing a review for them, do NOT give them your information despite their 'claims' of giving away free items for a review. They're a scam.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Great Company to grow Sales

Great Company to grow Sales

Hi, My name is Jackson and I run an IT company in Toronto.

I have taken Goodfirms Startup plan on 01/07/2021, within few days after starting plan I got more and more leads, my sales grew by 14%, I really appreciate their help and support, I must say that if you are a business owner then definitely should by this plan

6 October 2021
Unprompted review
Rated 1 out of 5 stars

I created my company and cannot edit…

I created my company and cannot edit it. I reached the support, they replied me once, I asked one more question and they ended the chat. I reached them twice again and no reply received.
Now I'm trying to remove my company and my account information from their site hoping they are GDPR compliant. But these 'tryings' unfortunately also not strict and quick.

3 June 2021
Unprompted review
Rated 5 out of 5 stars

Great Businesses, decent service

Stumbled upon them while researching some b2b software reviews. The reviews where clear and concise yet delivered all the information I needed. Went for a few listed solutions and am quite happy with them till date. Had no issues whatsoever writing my own customer reviews either. All in all, based on my experience Goodfirms is one of the best software review and rating sites out there. Great listings and great companies to work with. Definitely Recommended!!

21 May 2021
Unprompted review

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