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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the service experience positive and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth, easy-to-understand user experience. Reviewers frequently mention that the process is fast and straightforward, with staff readily available to answer questions and provide clear explanations. However, some customers also noted a frustrating experience, citing disorganization and a lack of transparency where initial promises did not align with the actual process after paperwork was signed. These individuals also reported poor communication and difficulty in receiving clear or timely answers to their inquiries.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being helpful,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents for their helpfulness and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

User experience

Clients share positive opinions on user experience, consistently describing it as fast, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rodrigo was excellent to work with. He had a sense of urgency and got the information that he needed to accomplish what the goal was quickly and efficiently. His communication is excellent. And he wa... See more

Company replied

Rated 5 out of 5 stars

Tom Dool has helped me secure funding multiple times. He is extremely patient and helpful. His response time is fantastic! From the time I contact Tom until I receive funding is very fast and hassle... See more

Rated 5 out of 5 stars

Because of Tom Dool I have become a repeat client. He has helped me to grow my business more than once. He is kind, thoughtful, and very knowledgeable. My process has always been fast and easy. The ef... See more

Rated 5 out of 5 stars

My experience with Rodrigo at Good Funding was nothing but positive. From day one, he made the whole process feel simple and easy to understand. Any time I had a question, he’d get back to me right aw... See more


Company details

  1. Financial Institution

Written by the company

Good Funding provides working capital to America's small businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I’ve worked with Goodfunding for years…

I’ve worked with Goodfunding for years now. If you need quick cash they are great. Proceed with caution on larger amounts just make sure you can take the daily debits. It can get tight at times but even on those little rough patches over the years they have worked with me and that’s really all a small business can ask for.

Tom is great at his job in explaining the rates, debts and expectations as well.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Because of Tom Dool I have become a…

Because of Tom Dool I have become a repeat client. He has helped me to grow my business more than once. He is kind, thoughtful, and very knowledgeable. My process has always been fast and easy. The efficiency and follow ups have been amazing. I would recommend Good Funding with complete confidence.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Agent Santiago

Agent Santiago, is very transparent, patient, most of all informative. In some circumstances where time is required to complete a task I am a very impatient person. However, I truly value Santiago‘s youthful
patience and encouragement. Santiago is a definite asset to Good Funding!

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Tom Dool is Great

Tom Dool is Great! Tom has been helping me with funding whenever I need it! My transactions always goes smoothly with him. He is also very honest and experienced at what he do! I will keep doing business with him!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Personable, professional, honest and efficient!

This is my second round of funding with GoodFunding for our small business and I’ve had nothing but positive experiences so far! Tom was absolutely fabulous! He was so quick to respond, flexible and patient in communicating with me between seeing patients, running a business and being a single mom when a long drawn out phone call isn’t always possible, and helped get my business the funding we needed within hours without having to jump through hoops to do it! He was extremely personable, professional, honest and efficient! Truly great to work with!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Tom Dool

Tom Dool, with GoodFunding made the transaction painless and easy. I am on my 2nd funding and again, it was a seamless transaction.

John C.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Tom dool

My experience with good funding went well. Tom dool was very helpful explaining the process and informing me of my options. The whole process is quick simple and easy.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve worked with Goodfunding for a long…

I’ve worked with Goodfunding for a long time and the organization has always been great and the most recent time Tom D. the representative has always been able to facilitate funds when I have needed them. I think having a resource like this for small business owners is tremendously great.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Chris Koller was so helpful

Chris Koller was so helpful. I didn’t have a lot of time to set down and talk to someone all the time so he was very quick to email me all the info and help I needed. He worked very fast and was very accommodating to my crazy schedule!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Tom Dool w/ Good Funding has been an…

Tom Dool w/ Good Funding has been an integral part of our small business funding journey. Caring, attentive, creative, and knowledgeable. Tom’s dedication to helping with our operating capital has been an irreplaceable experience. He has not only become a trusted financial advisor, but also a friend. 5 stars across the board!

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Tom Dool has helped me secure funding…

Tom Dool has helped me secure funding multiple times. He is extremely patient and helpful. His response time is fantastic! From the time I contact Tom until I receive funding is very fast and hassle free. I have been dealing with Good Funding for a few years and through multiple lines of funding and have never had a bad experience.

3 October 2025
Unprompted review

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