While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the service experience positive and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth, easy-to-understand user experience. Reviewers frequently mention that the process is fast and straightforward, with staff readily available to answer questions and provide clear explanations. However, some customers also noted a frustrating experience, citing disorganization and a lack of transparency where initial promises did not align with the actual process after paperwork was signed. These individuals also reported poor communication and difficulty in receiving clear or timely answers to their inquiries.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being helpful,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents for their helpfulness and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

User experience

Clients share positive opinions on user experience, consistently describing it as fast, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rodrigo was excellent to work with. He had a sense of urgency and got the information that he needed to accomplish what the goal was quickly and efficiently. His communication is excellent. And he wa... See more

Company replied

Rated 5 out of 5 stars

Tom Dool has helped me secure funding multiple times. He is extremely patient and helpful. His response time is fantastic! From the time I contact Tom until I receive funding is very fast and hassle... See more

Rated 5 out of 5 stars

Because of Tom Dool I have become a repeat client. He has helped me to grow my business more than once. He is kind, thoughtful, and very knowledgeable. My process has always been fast and easy. The ef... See more

Rated 5 out of 5 stars

My experience with Rodrigo at Good Funding was nothing but positive. From day one, he made the whole process feel simple and easy to understand. Any time I had a question, he’d get back to me right aw... See more


Company details

  1. Financial Institution

Written by the company

Good Funding provides working capital to America's small businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tom Dool is an excellent representative…

Tom Dool is an excellent representative and will help you as much as possible. He is always polite and courteous. Tom is greatly valued and an asset to Good Funding.

27 May 2022
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for taking the time to write a review, Alex! We appreciate your business.

Rated 5 out of 5 stars

Tom Dool is fantastic

Tom Dool is fantastic, and always takes care of us when we need it. He isn't a 9-5 guy either, he responds to my inquiries quickly, whenever I send them. Good Funding and Tom Dool have really bailed us out a few times during this logistic crunch. Thanks!

5 May 2022
Unprompted review
Good Funding logo

Reply from Good Funding

We are thrilled to hear you have had a great experience with Tom and Good Funding. Our goal is to support your business however we can. Thank you for continuing to choose us!

Rated 5 out of 5 stars

Jessie and the team rock!

Jessie has done an awesome job for me! On my 3rd round of funding with them currently and every time I enjoy the process that much more! Jessie goes above and beyond to help with all of my business financing needs!

15 April 2022
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for your continued business Justin! We are so pleased to support you.

Rated 5 out of 5 stars

I have tried 2 time with good Fundind…

I have tried 2 time with good Fundind and they help you a lot with the funding and also they are very quick too. You don’t have to look for a lot of paperwork and they make everything smooth so you can get the funding asap.

29 January 2022
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for choosing us a second time Isa! We are thrilled to support your business.

Rated 5 out of 5 stars

Jamae Logistics Incorporated

Mr. Tom Dool has been amazing from the start. He is always accessible. He does periodic follow ups and keeps me updated on upcoming products. I look forward to furthering and strengthening our business relationship.

12 September 2021
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for the kind review Lynn!

Rated 5 out of 5 stars

This whole loaning process is so new to…

This whole loaning process is so new to me as a newer business owner and Tom and Good Funding have been SOOOO helpful this entire time. Tom went out of his way to really make sure I understood best practices when it comes to loans and what not and I could not be more thankful for everything I learned during this whole process!

4 June 2021
Unprompted review
Good Funding logo

Reply from Good Funding

Gabriel, we are so pleased to read about your great experience with Good Funding. Thank you for your business!

Rated 5 out of 5 stars

Very happy with my experience

I have been working with Tom at Good Funding for the past few months. I needed this capital to help me grow my business and take some of the stress off the day to day finances. Tom has been pro-active, constantly checks in to see how things are going, and takes a genuine interest in my success. This type of funding can be scary, but I feel really good about having a long term relationship with Tom and the team.

31 March 2021
Unprompted review
Good Funding logo

Reply from Good Funding

Sandra, we are so pleased you feel comfortable working with Tom and all of us at Good Funding. That is absolutely our goal! Thank you for taking the time to write such a nice review.

Rated 5 out of 5 stars

Good Funding for start-up or growth capital

I have used ROK Financial and GoodFunding twice, to support my start-up company's early capital requirements. The service, communications, and process were great. Eric and Jason provided excellent, professional, and timely support. I recommend GoodFunding without reservation.

4 March 2021
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for the review and your repeat business Paul!

Rated 5 out of 5 stars

Good Funding is actually GREAT Funding!

Good Funding is actually GREAT Funding!
Working with the Good Funding team has been a breeze! Their funding process is smooth and very quick. We believe their constant, clear communication and transparency has been a key component to the success of the company.
Jason O. has been in the industry for quite some time and this shows in his knowledge and professionalism. He is a pleasure to work with if you have the opportunity!

4 November 2020
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for the kind words! We love hearing your feedback. Thank you for your business!

Rated 5 out of 5 stars

Professional and Efficient

Fast and easy from A to Z! Professional and efficient throughout the funding process. Will definitely use again!

22 October 2020
Unprompted review
Good Funding logo

Reply from Good Funding

We are truly grateful for your partnership Will! Thanks for the review.

Show reviews in all languages. (124 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look