Good Hemp Reviews 570

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Excellent quality product, best Hemp I've tasted by far! So versatile and great value for money. Friendly and professional customer services. Would highly recommend. You can buy direct or in Sainsbu... See more

Rated 4 out of 5 stars

HI!I buy Alpro milk and hemp seed milk sugar free from supermarkets but the problems is that the other 2 types ones which I ordered last week and received them the other day doesn't have them in supe... See more

Rated 5 out of 5 stars

They go above and beyond to ensure that delivery requests are adhered to and packaged securely (but not overdone) in recyclable packaging. The price is more reasonable than in-stores. The product itse... See more

Rated 4 out of 5 stars

I always use Good hemp for cooking, it’s tasty and healthy and all my family love it, so when I saw the offer, rather than buy it at my local supermarket I bought 3 direct. Good communication from the... See more

Company details

  1. #76 of 88 best companies in Food Manufacturer

Written by the company

Discover more about Good Hemp & our wonderfully healthy hemp-based products, including m*lk, oil, seeds & protein.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

570 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor customer service

I ordered Hemp Seed Milk on March 8th, payment was taken immediately and an automated email sent to say my order was being processed. Having received nothing by April, I emailed, to get no response; telephoned, to be told there was an issue with production delay, but with no indication as to when that was likely to be resolved; I wrote to the company requesting a refund in June, have received no response, acknowledgement or refund. I think this is extremely poor customer service.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

CBD oil

Find CBD oil very useful for many purposes
Quick response should you have an enquiry about products

25 May 2024
Unprompted review
Rated 2 out of 5 stars

Great product but not a great company…

Great product but not a great company to try and communicate with.
I’m unsure if their company has gone bust - they say not - that it’s just a ‘supply’ issue. But they’ve taken payment for an order weeks ago and can’t say when it will be delivered. No other shops sell it anymore either, seems very strange to me.
I’ve emailed twice to ask for an update with no reply and have also messaged via social media with no reply.

29 April 2024
Unprompted review
Rated 3 out of 5 stars

Great product, unfortunate supply chain problems

The hemp milk itself is great and we'll be buying it again as soon as possible. However, Good Hemp have had supply chain problems with their importer / packager and cannot guarantee a delivery time. This of itself would be understandable: what was problematic is that there has been no communication about this until I chased the matter up with a phone call. The payment was taken at the time of order, but nobody bothered to let us know there was no planned delivery date.

1 April 2024
Rated 2 out of 5 stars

Product (Good Hemp Milk) is out of…

Product (Good Hemp Milk) is out of stock, this was not made clear on website.
There has been no email confirmation of order or information when delivery might happen.
Staff responding to phone calls have been friendly and given some explanation, however this has not been followed by email to confirm the order or provide delivery information.

27 March 2024
Rated 2 out of 5 stars

Sadly

Sadly, I still haven't received my order. Despite good communication from Good Hemp

29 January 2024

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