azgardens Reviews 105

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Please stay away from these scam artists and animal murderers. Place a $300+ order. Charged me $90 for overnight shipping. Shipping was 2.5 days to arrive since shipped (2 weeks after order). Ever... See more

Rated 1 out of 5 stars

The day after placing an order I received an email stating my order was refunded with no explanation. The order has NOT been refunded. I replied to the email (same as the one provided on the website)... See more

Rated 5 out of 5 stars

Had an amazing experience overall with site and delivering process/ timing of order received. Here are a few reason why I would recommend purchasing with Good Joseph Live Fish Store: 1. Phenome... See more

Rated 4 out of 5 stars

Took a leap of faith and ordered a Panda Moor Goldfish on October 8th and received it October 19th. It took longer than expected with a slight mix up on shipping information. They were clear with comm... See more

Company details

Written by the company

bluegrassaquatics.com


Contact info

2.7

Poor

TrustScore 2.5 out of 5

105 reviews

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Rated 1 out of 5 stars

On my order they contacted after…

On my order they contacted after waiting a week and a half. They asked if I would pay additional for shipping. Their website clearly states free shipping for all orders over 149 dollars. My order was 159. I refused to pay the shipping and clearly explained I would not cancel my own order. After which the seller then proceeds to tell me he only has 2" fish and I paid for 3-3.5" fish. I told the seller I expected a discount and the seller then canceled my order instead of following through with their end of the deal.

27 February 2023
Rated 5 out of 5 stars

Excellent service

Excellent service. Communicated with me before shipping. They wanted to make sure I knew the animals were coming and asked to confirm when I received them. They arrived healthy and beautiful! My new go to folks!

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Overall a very good experience

Overall a very good experience. Some items were out of stock after I ordered, but they texted me to offer substitutions. I appreciated the convenience of texting. They also promptly issued a refund for the Dalmatian Molly I’d ordered and did not want a substitute for. All fish arrived today alive and appear healthy.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

A Beautiful Array

Placed an online order for Scarlet Badis, Furcata Rainbow, Gertrudae Aru II Rainbow, Electric Blue Balloon Ram & a Pearl Leeri Gourami and they arrived within 48 hours and looked as beautiful as they did in the picture. Thank you GoodJoseph.. for the fast turn-around time and wonderful experience.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Great with communication

Great with communication, and went above and beyond on the packing to ensure safe delivery and healthy live fish. Will definitely order from you again. Thank you

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication. Fish were in good shape when they arrived. They are concerned with providing top-quality service before, during and after the sale.

17 November 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. They first didn’t have the fish that they claimed they had in stock. Instead, I accepted gold pristellas. Unfortunately they turned out to be twice the size of my gold tetras so they don’t hang out. But, at least, they arrived healthy and are doing great in my tank. The 2 platy species are another story. 1 salt and pepper platy is dead in less than 24 hours. It doesn’t even look like the right kind of platy since it is all white. The bumblebees have been not acting right since I put them in the tank. The smallest one, who didn’t look good in the bag, has vanished. The other 2 are at the top and hardly swimming around. I only went with this store because they had gold tetras in stock, which are hard to find. Big let down. Worse than that, the only fish I actually ordered are not doing well. This has been disappointing since I have never had any issues with ordering fish online from other companies.

16 November 2022
Rated 4 out of 5 stars

Just be patient.

Took a leap of faith and ordered a Panda Moor Goldfish on October 8th and received it October 19th. It took longer than expected with a slight mix up on shipping information. They were clear with communication and updates. Recieved the Goldfish alive and well. Shipping is a bit pricey but it was fast after it shipped. They have a good selection of Fish stock. Will be doing business in the future. Thanks.

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Excellent fish store. Very good quality, healthy fish. One of the first shipment didn’t survive the trip, but they promptly sent a replacement. Will definitely buy from Goodjoseph again.

6 October 2022
Unprompted review

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