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Good Life Meds Reviews 1,884

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 520 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and responsiveness of the customer service team, often highlighting quick replies and professional assistance with various inquiries and issues. Many people appreciate the efficient service, noting fast order processing and timely delivery of medication in well-packaged conditions. Reviewers also commend the staff for being accommodating and easy to work with, providing excellent medical service and support. However, some customers also noted dissatisfaction with the ordering process and product consistency, mentioning issues with incorrect orders, slow pharmacy operations, and misleading website information. A few other people also felt that customer support was sometimes unresponsive or unhelpful, particularly when trying to resolve order errors or dosing concerns.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and prompt service... See more

Order

Customers had ambiguous experiences with order, with some expressing strong dissatisfaction and advising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

By far the best online GLP1 clinic I’ve used, and I’ve pretty much used them all. I completed a medical questionnaire on Jan 7, received doctor approval on Jan 8, and received my medication in a well... See more

Rated 5 out of 5 stars

I was having difficulty switching to the 6 month plan and had to reach out to customer support. Kati, the rep I worked with, was amazing. She stayed with me until my issue was resolved and responded i... See more

Rated 5 out of 5 stars

1. They offer a pretty hefty discount on your introductory order of GLP meds! 2. Staff is very accommodating and easy to work with! I travel a lot for work and was going to miss my scheduled deliver... See more

Rated 4 out of 5 stars

I switched to Good Life Meds from Trava Health because of the Tirzepitide going up in price every month. I like the Good Life Meds website better and their discount coupon HAPPY50. However... See more


Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Vitamin & Supplements Shop
  4. Weight-Loss Service
  5. Wellness Programme

Written by the company

We’re simplifying the path to the Good Life, making happiness and healthiness easy to achieve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I immediately regretted ordering from Good Life

I decided to place an order with Good Life and immediately regretted it!

I very clearly stated I wanted the order cancelled if I wasn’t going to get the dose I’d been on. I ordered the dose, they immediately took my money and I see right away they are giving me the lowest dose anyways.

They say they cannot change a prescription or refund or anything once the doctor looks at and processes an order….so I scrambled to contact the doctor as well as support before the doctor even glanced at my order.

Again I said I wanted my order cancelled and a refund if they weren’t going to give me the right dose. The doctor looked at and responded to my message before looking at my info/order. I provided proof of previous dose, again said I only wanted a refund and not to process my order if they won’t give me the right (max) dose…so the dr then looks at my stuff, processes an order fora low dose and sends it to the pharmacy anyways!!!!!

Now I am having to wait several days before anyone who might be able to do anything about this even has a chance to look at my complaint! Before all is said and done I will have gone a minimum of 2 weeks without my meds and I am very angry about that and super disappointed in Good Life.

I will return and update this review as soon as something happens.

I’ve been taking glp-1 meds for over a year and a half and In that time I’ve ordered from several places. Good Life is the worst experience I’ve had by far. I wish I had gone somewhere else and hope my experience and review might save someone from going through this frustrating and infuriating experience that I’m having to deal with.

Again, I’ll update this review as soon as anything happens…..but if someone were to ask me right now if they should order from Good Life my answer would be ABSOLUTELY NOT.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service experience

I had questions about my order and was connected to Ashlie by the AI agent. The transition was smooth, and Ashlie was incredible. She was very knowledgeable and answered all my questions, which made me feel comfortable with the process.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy, well-supported microdosing start

I just started my first microdose of semaglutide and everything has been smooth so far.

Knowing my sensitivity to GLP-1s, I really appreciate a provider that supports slow, careful titration.

I signed up about a week ago, heard from the doctor the same evening, and my order shipped and arrived quickly. Support has also been great — Anika and Bianca were very responsive and helpful when I had questions.

Overall, a really positive experience so far.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

So far things are good

So far things are good. I just really have to keep an eye on my account and pay attention to the cost, discount codes, shipping time and if I have it on pause. So far, customer service has been great helping me with all of this each time.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I was seeking access to tirzepatide…

I was seeking access to tirzepatide without having to jump through a lot of hoops or commitment. Other online sources seemed to only want me on semaglutide, but I was able to pick which medication I wanted with Good Life Meds. I found the process to be pretty straightforward and they were quick to ship with all the supplies I needed (about a week from beginning to end I'd say). Their chat support has been helpful when I've needed them, too... I will warn that when you buy anything you are automatically enrolled in auto-renew (even though it seems like you won't be from the language used on their page)... all I had to do was use the chat function to ask that I be unenrolled and they did it, no questions asked. I found the experience to be easier than trying to schedule with my primary doctor. I did not try to get insurance to cover it, but the cost seems ok to me (again, especially considering I didn't have to schedule a visit with my doc, which would have been about the cost of the medication I think!). I'd recommend if you want to try a GLP-1 without a lot of hassle.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a question regarding the dosage…

I had a question regarding the dosage of my medication. I went to the chat and spoke with Bianca, she was extremely supportive and helpful. She was able to navigate my inquiry and have it corrected. She also told me what the next steps were going be so I wasn’t left confused. I really appreciated all of her helpful support.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Company! Best Pricing!

Ashlie was amazing! Quick response and resolution when I needed my meds to be shipped earlier.
I'm very happy with the service from Good Life Meds, and have been a loyal customer for nearly a year. Excellent price, especially when purchasing a 3-month supply, and exceptional service.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Good Life Meds is my 2nd time trying a…

Good Life Meds is my 2nd time trying a glp-1 and the first company was fine but Good Life is great! Great customer service (thank you, Ingrid), and great prices! Just continued my services today :)

12 May 2026
Unprompted review
Rated 1 out of 5 stars

**DO NOT TRUST THIS COMPANY**

**DO NOT TRUST THIS COMPANY**
They promoted 1000mg of NAD+ for a total of $121 after a Mother's Day discount. However, when you're prescribed they'll "prescribe" you 100mg. So you're thinking you're getting 1000 when 100 is all they'll prescribe. So I canceled my membership immediately and am trying to get my money back ASAP. They have really crappy refund policies and you may not get through to a live agent when you call. REPLYING TO THEIR REPLY - Your marketing is deceptive. No one is doing major math conversions when shopping for the best product. And why didnt you keep the same number on the scrip that you did on the marketing? Why didn't the customer service rep who emailed me back say that they only go up to 100mg instead of giving me the same math you did? No mention of per dose vs per vial... DECEPTIVE MARKETING

9 May 2026
Unprompted review
Good Life Meds logo

Reply from Good Life Meds

Hello Carlos,

Thank you for your feedback. We apologize for any confusion regarding the medication labeling and dosing information.

To clarify, the vial you received contains a total of 1,000 mg of medication. The concentration is 100 mg/mL, which means that each 1 mL contains 100 mg. Since the vial contains a total volume of 10 mL, the calculation is as follows:

10 mL × 100 mg/mL = 1,000 mg total

We hope this explanation helps clarify the treatment details for you. If you have any additional questions or concerns, please feel free to contact our Customer Care team at Care@GoodLifeMeds.com. We are always happy to assist.

Best regards,
Good Life Meds Customer Care Team

Rated 5 out of 5 stars

Best costumer service

Best costumer services from a telehealth provider. I had a pleasure to talk to Leslie and Bianca and they were both amazing! They responded to my inquiries promptly and were able to help with my order. No complaints here, just a happy costumer.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Quality Tirzepatide compounds, 5 Star Customer Service

When Zepbound was dropped by my insurance coverage I had no idea who to trust. The flurry of ads and offers made it confusing.
I researched and found Good Life Meds. I am happy with the results from their Tirzepatide compound and am writing this review to compliment their customer service. Their Customer Service team answered questions rapidly - and with kindness. Sarah, in particular followed up with me, confirmed my order. Above and beyond service .

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Holy smokes I had the best support and…

Holy smokes I had the best support and interaction with a human. Bianca! When the chat bot could no longer help me she did and it was so quick. I am so grateful that companies still provide humans as a solution to complex questions or problems. It saves everyone time and honestly it just feels better to speak to a human. BIANCA you are the woman!!!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

***HIGHLY RECOMMEND! ~9 month customer

I use their Semorelin and it has been life-changing. High quality from reputable pharmacy and very effective. *****THE BEST customer service*****. A HUMAN answers instantly, and every single time I have reached out they have gone above and beyond to answer my questions/ or resolve issues (my end, not theirs) within minutes. Use this site - they put the customer first and there is NO AI nonsense, medication is high quality, and also the physicians are just as easily accessible as well and address your question thoroughly and will literally confirm that have understood the information discussed. Cannot emphasize enough how great of a company this is.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

I was sent wrong medication

I was sent wrong medication. They did not care. It was supposed to be nad+b12 it was just b12. Does not work. The auto ship without and warning like a curtosey email and then will not cancel nor are you able to return an order. Bad business tactics.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!!

Couple weeks ago I had a last minute trip and I needed to take with me my treatment but I didn't have enough so I connected the costumer service and spoke with Ashlie and she was amazing. I got my medication approved the same day and I received it next day in the afternoon. Thank you Good Life Meds for your quick response!!

16 April 2026
Unprompted review

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