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Good Life Meds Reviews 1,881

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 520 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and responsiveness of the customer service team, often highlighting quick replies and professional assistance with various inquiries and issues. Many people appreciate the efficient service, noting fast order processing and timely delivery of medication in well-packaged conditions. Reviewers also commend the staff for being accommodating and easy to work with, providing excellent medical service and support. However, some customers also noted dissatisfaction with the ordering process and product consistency, mentioning issues with incorrect orders, slow pharmacy operations, and misleading website information. A few other people also felt that customer support was sometimes unresponsive or unhelpful, particularly when trying to resolve order errors or dosing concerns.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional and prompt service... See more

Order

Customers had ambiguous experiences with order, with some expressing strong dissatisfaction and advising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

By far the best online GLP1 clinic I’ve used, and I’ve pretty much used them all. I completed a medical questionnaire on Jan 7, received doctor approval on Jan 8, and received my medication in a well... See more

Rated 5 out of 5 stars

I was having difficulty switching to the 6 month plan and had to reach out to customer support. Kati, the rep I worked with, was amazing. She stayed with me until my issue was resolved and responded i... See more

Rated 5 out of 5 stars

1. They offer a pretty hefty discount on your introductory order of GLP meds! 2. Staff is very accommodating and easy to work with! I travel a lot for work and was going to miss my scheduled deliver... See more

Rated 4 out of 5 stars

I switched to Good Life Meds from Trava Health because of the Tirzepitide going up in price every month. I like the Good Life Meds website better and their discount coupon HAPPY50. However... See more


Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Vitamin & Supplements Shop
  4. Weight-Loss Service
  5. Wellness Programme

Written by the company

We’re simplifying the path to the Good Life, making happiness and healthiness easy to achieve.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good Life Meds DELIVERS!

Good Life Meds does deliver a great product - the website does offer a bit of frustration, however. I WILL say though, if you contact their customer support they are extremely helpful! Today, customer service representative Taylor was so kind, efficient and just made everything I asked for a breeze. In today's world, customer service is pivotal - it not only affects you as the client but everyone else you interact with throughout the rest of the day. Thank you, Taylor!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience - will order again!

Prior to placing my order, I called customer service with questions. The representative was helpful, pleasant, and assured me that I can call back with more inquiries. Once I placed my order, I was able to track every step of the process. When I received it, I had questions about how to administer the medication. Once again, the rep answered every question without trying to hurry me off the call. I just took my first dose, so I can't comment on results, but so far I had great experience!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Cust service

I've been a customer for a couple years and I've never considered going anywhere else. The app is iffy but cust service is amazing! Shipping is fast and packed perfectly. Prices are competitive. I'm using the tirzepatide and nad+ injections and have received incredible results.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Unethical and greedy business.

They will do anything to take your money. Cancel an order? They will still fulfill it even if you cancel it. Then they create the shipping order even though it's not actively being filled and refuse to refund the order. Even if it was within minutes of them charging you. They follow unethical practices.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

My bottle is almost empty

My bottle is almost empty, just received it. I do not have a smart phone to take photo. PLEASE CREDIT MY ACCOUNT. This companies too much trouble., NO PHONE NUMBER. Feels like a scam. They won't make it right!!!!!!! Lindy Walsh 323 251 3377. 1265 Stearns Drive apt 605, Los Angeles, ca. 90035 CREDIT MY ACCOUNT. Was looking so forward to this and what a mess. NO PHONE NUMBER. ???? And it was suppose to be cold, it was not cold.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

The process was simple & FAST!

The process was super simple! Your medical history is reviewed and once approved, their medical team reaches out personally with an introduction & instructions! I ordered on the 4th and received it on the 6th. Since it's cold chain, I wouldn't expect that same turn around if you order on a Thursday or Friday. They also respond quickly for questions, which is a big deal! Thank you Good Life!

6 March 2026
Unprompted review
Rated 1 out of 5 stars

First of all ChatGPT NAD

First of all ChatGPT. It’s supposed to come cold. Mine was warm and if it’s already mixed up, it’s only good for 7 to 30 days.

They sent me three months supply already mixed up hot … not ethical. They wouldn’t return my money only said they can replace it.

Also, my friend got this and said she felt like it didn’t work. I thought I would try it to see. I didn’t actually know it came mixed up.
Definitely do not go with this company. If you know anything about NAD you won’t.

2 March 2026
Unprompted review
Rated 3 out of 5 stars

Great Meds But Subscription Process Isn't

Update: Refund received, but the experience speaks for itself.
I canceled my prescription and turned off auto-renew, yet they processed a renewal anyway. After multiple attempts to resolve it with their support team, nothing moved - I had to threaten a credit card dispute before anything happened. Charging a customer's card without consent is unacceptable, full stop.
They did ultimately issue the refund I demanded, but it should never have gotten to that point. The burden was entirely on me to chase this down. I'm revising my review to reflect the outcome, not the process. The process was a mess.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Caution! SCAM ALERT!

This company is a total scam!! DO NOT PURCHASE from this new, small and fraudulent company. I ordered one time and did not like the product the overcharged me for. Then only 23 days later I get an email saying my credit card was charged again! I called immediately, within two hours, customer service said I signed up for a subscription. Which I DID NOT. Then they said, it was already out for "tracking" whatever that means. No warning via email, no warning via text that a prescription was about to be processed/shipped or that my card was about to be charged. When I asked for a 24 hour warning so I could delay or pause my script, I was told that I needed to log in to the website and manage my plan that way. They pull the same subscription garbage that so many online providers do. I did not sign up for a subscription and did not need anymore of their bogus product! So with that, these companies are getting us for two orders and I see they are doing it to multiple others as well.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Profits over patients

I used to like this company and I bought medication here for over a year with a doctor checking in each time. Without my knowledge, they put me on a subscription, charged me without consent and send me medication I didn't need. Customer service was impossible to deal with and I was unable to receive a refund for this medication I do not even need. I would advise looking somewhere else, this company has gone south. Profits over patients ☹️

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Starting strength Tirz subbed for 15mg strength ordered

In early January, I ordered Tirzepatide, 15 mg strength, which I had been taking for two months. I spoke to their doctor and submitted photos of both the prescription and the clearly labeled vials. I told their representatives very clearly that if they couldn’t supply me with 15mg strength Tirzepatide, I wasn’t interested in ordering from them. They reassured me that I would be shipped that strength. The medication arrived the next day, but because I still had a vial from my previous prescription, I simply refrigerated the green cannisters . Today, having used the last of my previous prescription, I opened the cannister from GoodLife, only to find very tiny vials of medication clearly labeled “Maintenance Dose, 3mg strength”, with instructions to inject 38 units twice weekly. First of all, there is no way that those tiny vials hold enough medication to draw 8 doses of 38 units each. Second, the strength was only 3mg, and was labeled “Maintenance Dose”. I am not ready to enter the maintenance period, since despite increasing protein, decreasing calories, and exercising aggressively, I have only recently (at the 15mg level) begun to lose weight at a good pace. The GoodLife doctor is now telling me that “different labs have different strengths”, and that my vials do indeed contain 15mg strength. Pardon my skepticism, but I have enough medical experience to know that this is utter b.s.—I took both the vial from my previous prescription for 15mg strength and the vial from GoodLife labeled “3mg Maintenance Dose” to my local pharmacist, who told me that there was no way that the contents of the vials were the same medication strength. I want the 15mg strength that I ordered, and I don’t want to be lied to.

24 February 2026
Unprompted review
Good Life Meds logo

Reply from Good Life Meds

Hello Amy,

We have researched this, and the doctors are correct. The vial you received is a 3 mL vial, not a “3 mg vial” as stated above.

The concentration is clearly labeled as 20 mg/mL, which means there are 20 mg in every 1 full mL (100 units) on the syringe.

You were prescribed 15 mg weekly, scheduled as two half-doses per week.

To reach 15 mg weekly with a concentration of 20 mg/mL, your total weekly injection volume is 75 units. Since you are splitting this into two injections per week, you will inject 38 units twice weekly.

Each injection will equal 7.5 mg (38 units).

If you would like us to call you, please reach out via email at Care@GoodLifeMeds.com
, and we will be happy to speak with you and clarify any questions regarding your medication. Please always follow the instructions provided by your doctor and pharmacy when receiving your treatment. Concentrations can vary from pharmacy to pharmacy, and the number of units you are instructed to inject accounts for these differences.

If you prefer, you are also welcome to take the medication to a local pharmacy, where they can review this same information with you so you feel fully comfortable and confident in your dosing schedule.

Rated 1 out of 5 stars

DON'T USE THIS COMPANY

DON'T USE THIS COMPANY. awful. meds sent when not ordered. The product (glp) was OK. But the way they do business is not. They won't let you delete your credit card info when done. Probable Fraud.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Ive been to these online websites for…

Ive been to these online websites for almost two years now and have been to a few different places. I’ve been using Good Life Meds for a few months now and this is the best site I’ve been to. I always get my weight loss medication on time & for a great price! It’s fast easy and I feel like this meditation works better than it has in a while. I would not recommend anyone that I wouldn’t go to myself.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

You Can Talk to a Real Person

I recently called with questions and Rose Codner was more than helpful! So nice to be able to get a GLP-1 AND talk to a real person! Been very happy with the prescription I’m on and losing weight without side effects. Was on Noom Med for over a year and just started here. Weight loss is a journey. Noom was challenging and you couldn’t talk to a person. Thank you Good Life Meds for making it personable!! Thank you Rose!

8 February 2026
Unprompted review

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