Goodnick Reviews 145

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, friendly, and providing prompt feedback. The service is described as excellent, with many appreciating the well-planned and manageable 20-minute sessions that fit easily into busy schedules. Reviewers also highlight the clear explanations, encouraging atmosphere, and the availability of support from both the team and other participants, making the online program feel less isolating. However, some people mentioned that the “Coach Led Support and Accountability” aspect, which is a key advertised feature, felt basic and lacked certain important elements, with some even giving it a low rating. There were also comments about a lack of actual accountability from coaches and instances where exercises were not tracked as completed.

What people talk about most

Staff

People report positive experiences with staff, highlighting their encouraging, friendly, and supportive... See more

User experience

Clients share positive opinions on user experience, highlighting the program's flexibility and ease of... See more

Customer service

Users describe positive interactions with customer service, highlighting prompt, efficient, and complete... See more

Service

Reviewers highlight positive aspects of service, with many praising the first-class service, great programs,... See more

Subscription

Customers express great satisfaction with their subscriptions, with many continuing their membership after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goodnick is the perfect way for older women to improve their fitness. It starts gently then week by week increases the challenge to build core strength, flexibility and mobility. Support is great, w... See more

Company replied

Rated 5 out of 5 stars

Loved this 9 week program. It’s the only online exercise course that I’ve ever stuck with. 20 minutes every other day plus a weekend stretch class. My strength, stamina & balance has definitely impro... See more

Company replied

Rated 5 out of 5 stars

Motivational workouts which are really well planned and fun. Don't have to put too much thought into it, just follow the program and all bases covered -strength, balance, mobility, flexibility and car... See more

Company replied

Rated 5 out of 5 stars

Friendly communication and support offered for my request to return to Goodnick after some time away, made me feel like l'd never been away. Enjoying workouts again and fitting in the sessions at ho... See more

Company replied


Company details

  1. #53 of 235 best companies in Fitness and nutrition

Written by the company

Age Smarter with the World’s most effective exercise routine for women over 50. Our unique, powerful and science-backed programme is the most effective way to offset age related muscle loss and increase bone density, keeping you stronger and more mobile for life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Easy to follow classes.

This is an amazing fitness program I have now nearly completed 4 weeks and enjoyed every minute of it.
I am learning so much about the importance of staying strong.
I am feeling much better already and I look forward to my classes with Emma, who has such a good way of instructing.
Thank you Goodnick!

11 June 2025
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Reply from Goodnick

Thank you, Sarah! We're so glad you're learning lots and feeling stronger already. Keep going, we’re cheering you on every step of the way!

Rated 5 out of 5 stars

I enrolled on the Goodnick 9 week…

I enrolled on the Goodnick 9 week program as a lady of a certain age who is noticing their strength balance etc isn’t as good as it was. The program is very easy to navigate lots of different techniques are explained in an easy to understand way. The exercises have different levels for different levels of fitness. We are on week 4 and I am enjoying the program
You also get weekly information on things such as hydration and protein. There is also a What’s App group for peer motivation if you want to join it

10 June 2025
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Reply from Goodnick

Thank you so much for your lovely review! We're so pleased you're enjoying the 9-week programme and already feeling the benefits by week 4, Claire! We know how important it is to meet yourself where you're at. Keep going, and don’t hesitate to reach out if you need any extra support

Rated 5 out of 5 stars

I purchased the 9 week programme and it…

I purchased the 9 week programme and it is working well for me. Aimed at the right level, woman over 60. Good clear videos with instructions and a Whatsapp support group. I am currently in week 5 and have noticed changes in me in this time. A good product which does what it says.

8 June 2025
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Reply from Goodnick

Thanks so much for your lovely review, Lorraine! We're so pleased to hear the programme is working well, and noticing changes by week 5!

It’s great to know the videos and support group are helping too. Keep up the brilliant work, we’re cheering you on every step of the way!

Rated 5 out of 5 stars

The exercises are explained well and…

The exercises are explained well and build in intensity very gradually. 20 minutes is an achievable amount of time. I felt the benefit quite quickly and have had much less lower back pain since starting the programme.

8 June 2025
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Reply from Goodnick

Thank you so much for taking the time to leave a review, Eleri! We are glad to hear that your back pain has eased, too.

Rated 2 out of 5 stars

Exercises are OK but the “coach led support and accountability” is lacking.

I’d give 4* for the exercises but 1* for the coach support. The exercises are not overly challenging but they are good to get you back into the habit of exercising and making sure you have a gradual reintroduction without causing any damage. However, the “Coach Led Support and Accountability“ that they promote, that is a key aspect of how they advertise the programme, is basic and lacking in some key aspects. The reality is the coach posts a few messages on a WhatsApp group and the rest is a lot of chats between other participants about how their exercises went. There is no actual accountability to the coaches. I didn’t do 3 of the 4 exercises in a week and my coach didn’t contact me to make sure I hadn’t just dropped out which isn’t what I’d call support. You click on a “completed”button when you finish an exercise too so there’s no doubt that they knew the exercises hadn’t been done. They issued a completed table in the first week but obviously not since. I’ll continue with the exercises for the remainder of the 9 weeks but if you want accountability to a coach I’d say this programme is not the solution.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Exercise Plan For All Levels

This plan is a no frills, say it as it is plan and is for all levels of fitness. There are no fancy promises just a commonsense approach and realistic exercises. I thoroughly recommend this.

31 May 2025
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Reply from Goodnick

Thank you so much for your lovely review, Sheila. You’ve summed it up perfectly — no gimmicks or fluff, just straightforward, effective support and realistic sessions that meet you where you are.

Rated 5 out of 5 stars

Really good coach who builds things up…

Really good coach who builds things up slowly to make the exercises doable. I am very motivated to keep up and for the first time really enjoying the classes. Twenty minutes 3x a week at home isn’t hard to find.

31 May 2025
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Reply from Goodnick

Thank you so much for your kind words, Jean. We’re absolutely delighted to hear this! Well done for keeping up so consistently 💪

Rated 5 out of 5 stars

Easy to fit into your day

Moves are easy to follow and difficulty builds gradually. Plenty of encouragement given and 20-minute classes seem to pass quickly. Exercises mostly enjoyable! You can feel yourself getting stronger over time

25 June 2025
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Reply from Goodnick

Thanks so much for taking the time to share this, Maureen. We love hearing that the sessions feel doable and well-paced, and even better that you’re enjoying them too.

Rated 5 out of 5 stars

Goodnick is FAB!!

This company is helping me to stay as healthy and fit as I can now that I'm in my 60s. Their regular courses communications and support really help me to keep going with the sessions.

6 February 2025
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Reply from Goodnick

Thank you so much for your kind words, Ali. It’s wonderful to hear that the programme is helping you stay active and feeling your best

Rated 5 out of 5 stars

Felt included from the outsetl…

Felt included from the start to the finish. Never felt like it was all about the money. Genuinely seemed to care about my wellbeing and wellfare all the way through.

2 June 2025
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Reply from Goodnick

Thank you so much for this lovely review, Almarie. It really means a lot to know you felt genuinely supported.

Rated 4 out of 5 stars

Why I love the programme

I absolutely love the exercises and, aside from yoga, I've always swerved exercising. The mix of challenge, variety, balance, sense of achievement and fun is great.

26 May 2025
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Reply from Goodnick

That’s such lovely feedback, Elizabeth. You’re doing an amazing job, keep it going!

Rated 5 out of 5 stars

The progression from the start has been…

The progression from the start has been good, starting off with excercises which I found easy( I have been doing pilates for a few years) to now being more energising.
The supersets are good for me, & make my body work harder. At the moment I am able to get out & do my garden, thanks to the fine weather. I am still quite strong in my upper body, but my legs are a bit weak.

26 May 2025
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Reply from Goodnick

Thank you for sharing, Margaret! Sounds like all your hard work is paying off. You're doing a fantastic job, and we’re right here with you as you continue building up that strength!

Rated 5 out of 5 stars

Thank you Goodnick !

Following the introductory 9 week program I have now just completed the 1st week of my twelve month membership .From the start of my fitness journey I have really enjoyed the lessons which started gently and just keep on progressing . Emma is such a good instructor and where possible gives easy or harder options according to our level of ability . For me this is very useful because I have a problem with my hip so sometimes I do need to adjust and adapt. I find it very convenient to be able to do these exercises in my own home. Over the first nine weeks I have found my balance , stamina and general fitness have improved greatly , at the beginning I would never have thought I would be able to work through this Fridays mash up but at the age of 83 I did . Thank you Goodnick !

25 May 2025
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Reply from Goodnick

What an incredible message, Teresa, thank you so much for sharing! We’re so inspired by your progress and determination. Huge congratulations on all you’ve achieved!

Rated 5 out of 5 stars

Excellent concept to attract over 60’s to improve their fitness, strength and stamina

Informative, professional and safe exercise sessions. 20 mins perfect and achievable in terms of sticking to the programme. Incremental exercise progression and although I didn’t use it, the ability to have a personal communication around any queries is a useful addition.

25 May 2025
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Reply from Goodnick

Thank you for your kind words! We’re so glad the 20-minute format and gradual progression worked well for you.

Rated 5 out of 5 stars

Excellent all round support to achieve goals.

Excellent support to achieve good exercise routine habit. 4 days each week x 20 minutes is easily fitted into busy day and builds motivation.
Exercises are progressive to increase strength and flexibility and clearly demonstrated. Also good nutrition advice to maximise health.

25 May 2025
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Reply from Goodnick

Thank you so much for this lovely feedback! We’re so glad the structure and support are helping you build a lasting habit. Keep up the great work, Christina.

Rated 5 out of 5 stars

A game changer for me!

The Goodnick programme has been inspirational for me. The information, assessments, food plans, exercise video links for the classes, plus the ongoing support and podcasts are invaluable. I have been able to embark on a health journey consistently for the first time! My weight management plan has directly benefitted from this resulting in a much healthier, lighter me! Wow! The results are amazing. Highly recommend this to others.

25 May 2025
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Reply from Goodnick

We're absolutely thrilled to hear how much the programme has supported your journey. It means so much to know that you're feeling healthier, lighter, and more consistent than ever. Thank you for your kind words, Maxine!

Rated 5 out of 5 stars

easy to follow instructions sent to…

easy to follow instructions sent to watsapp and email. good instructions on video so far week 1 and good entry level for those not used to exercise ....well worth money and recommend to 60plus. hope this continues through to week 9

25 May 2025
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Reply from Goodnick

Thank you, Jennie! It’s designed exactly with that in mind, to ease you in gently and build confidence week by week. We’ll be cheering you on all the way to week 9 and beyond!

Rated 5 out of 5 stars

It’s the perfect amount of time for me…

It’s the perfect amount of time for me and good progress with the exercise

25 May 2025
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Reply from Goodnick

So glad to hear that, Linda! It’s amazing what just the right amount of time and consistency can do. Delighted you’re feeling the progress.

Rated 5 out of 5 stars

This brings confidence and flexibility into your life!

The programme is well thought out and progressive at a good pace. Emma is reliably excellent on every session, and explains everything very well. It’s a joy to follow
Looking forward to another ShapeUp diet if possible please!

25 May 2025
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Reply from Goodnick

Thanks for your feedback, Sarah! We're glad that you're enjoying our programme.

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