Goodorigins Reviews 5

I made an error in my order and sent a note to cancel. I quickly received a reply and satisfaction. Other companies have failed to respond or have said the order was already sent - impossible because it was too soon.
I will be reordering .

I want to say some wonderful words about this company and their incredible communication. Long story short due to our difficult post office situation in my Mountain, town. My order was quite delayed. I contacted good oranges and they assured me they would check on it immediately. They got back to me. It was still delayed, but they stayed in wonderful communication. I had a lot of things going on at the time. This was happening and lost my patience. I communicated to them that I would like to send it back when it gets here they wrote back and said completely understand. This is not the way we want things to go. You’re a valued customer and I have to tell you we communicated back-and-forth four or five times there was no pressure whatsoever. They said if you want to send it back, here’s the address they did offer quite a nice discount if I wanted to keep it like I said, I had a lot of stuff going on so I chose to send it back. The incredible kind and wonderful communication I got back from these people is just something else. I ask if I could write a review if they could send me a link so I could tell others your order may take a little bit of time to get here, but these are good people that care we sent prayers and blessings to each other told them I was trying to start my own business and having a hard time at a late stage in life and the kindness and the prayers that I got back I just can’t tell you it makes me wanna cry Support these people they’ve made a good product and they’re completely right about moving water being better for your pets. God bless you good origins. Thank you for all the love and prayers that you sent me right back at you.🩷🎁🎁🙏

Fantastic customer service and that counts!
Darwin dealt with an issue that was due to shipping, and really not a company problem.
He took it on, however, in a very professional manner. And immediately told me a new bowl would be sent as the one I had was dented in two spots, however still usable. He said that was not how they did business and is sending a new one. They liked the idea of me not returning the dented bowl, which I had sent photos of, but instead giving it to someone who could not afford a new one.

The 4.0L (134 Oz) Stainless Steel Pet water fountain is fabulous! It took only a few minutes to set up, (including the required 5 min filter immersion in fresh water). The unit is easy to clean, looks very smart, and the quietness of the little pump is impressive!

Our dog's love their fountain, and they are drinking more water!
Customer support was also amazing- thank you jake for making sure we were taken care of!
The world needs more natural ways to help our pups and i love this.