Goodpharmacist Reviews 4

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.7

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, Efficient and 5 ⭐️Customer Service

I had a really positive experience with The Good Pharmacist.

I recently had an issue with a delivery that was completely outside of their control, and I was quite stressed as it involved important medication. From the moment I contacted them, they were incredibly understanding, responsive, and genuinely helpful.

They kept me updated, acted quickly to resolve the situation, and made sure I received my medication as soon as possible. It’s rare to find a service that is not only efficient but also shows real care and empathy for their patients.

I wouldn’t hesitate to recommend them to anyone a really professional and supportive team.

Thank you again for your help!

22 April 2026
Unprompted review
Rated 1 out of 5 stars

ZERO customer service. Zero care. Zero effort. Zero medication.....

If I could give ZERO stars I would!!

**Update: TGP are denying any responsibility whatsoever by stating their T&C's were agreed to at the time of ordering - this was done OVER THE PHONE & at no point was it stated during that phonecall that DHL are COLLECTING the medication & that would mean getting out of the usual protocol of being responsible for safe delivery!

As a way of "helping" they've asked me to get another prescription so they can resend the mediation AT FURTHER COST.
Why on earth they think more money would be spent with them is beyond me! Never will we use this pharmacy again, this is the first and last time they've taken money as they clearly don't want to be responsible for their customers health and instead give them agro to deal with instead. SO BEWARE**

Ordered much needed medication over a week ago and it never arrived on the stated day.

The Good Pharmacist couldn't even be bothered to chase the delivery to see where it was let alone bother to rectify it by sending the medication out next day delivery.

Given that they chose the courier & the transaction was with the Good Pharmacist - NOT DHL why they decide their customer has to chase it up is beyond me!

It's now in IRELAND!?! Brilliant.

Now away for a week and won't have the correct medication before leaving, then away again with work...

Who knows when this will actually arrive!

Terrible first experience.

DO NOT order medication from them if you need it quickly..

21 August 2025
Unprompted review
Rated 5 out of 5 stars

The really excellent, friendly Pharmacist

The Pharmacy staff are very professional and kind. They are very knowledgeable and helpful. They generally have the medications I need stocked but seem to be able to restock very quickly if they don't. They provide a good cost effective delivery service. I highly recommend this pharmacy if you need specialist medications with minimum fuss and hassle. My doctor sends my scripts directly to them and their turn around times are very quick.

18 April 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look