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Good Protein Reviews 498

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and delicious taste, often highlighting the absence of aftertaste or chalkiness. Many appreciate the variety of flavors and the clean, plant-based ingredients. The customer service is frequently described as outstanding, with people noting quick, helpful, and personable responses to their inquiries. However, some customers experienced issues with their orders, including faulty products or mixed-up deliveries. A few reviewers also expressed dissatisfaction with the company's refund policy and the handling of returns, citing difficulties in receiving prepaid labels or being charged restocking fees. There were also isolated complaints about pushy customer service interactions and concerns regarding plastic waste from included scoops.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its taste, with many finding it... See more

Quality

People report positive experiences with quality. Customers consistently praise the amazing taste and texture... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, kindness, and quick... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise quick arrivals and... See more

Response time

Users describe positive interactions with response times, often highlighting the speed and efficiency of... See more

Based on these reviews

Rated 4 out of 5 stars

I received a faulty product back in January and had to reach out multiple times to different people over the course of a few weeks, which was a bit frustrating. However, I really appreciated how t... See more

Company replied

Rated 5 out of 5 stars

I’ve been subscribing to Good Protein almost since they first launched, and it’s by far the best protein shake I’ve ever used. There’s no aftertaste, and it’s incredibly filling. I usually have on... See more

Company replied

Rated 5 out of 5 stars

The absolute BEST vegan protein wrt taste and mixing (and I’ve tried a lot). I also love the other health benefits they have added such as fibre and super foods. They also 3rd party test every ba... See more

Company replied

Rated 5 out of 5 stars

I can’t actually explain how positively I think about Good Protein in a single paragraph. I need to consider publishing an opinion piece with the National Post or something. This brand is incredible.... See more

Company replied


Company details

  1. Fitness and nutrition
  2. Vitamin & Supplements Shop

Written by the company

Founded in 2019, Good Protein is a Montreal-based wellness brand on a mission to make plant-based nutrition easy, enjoyable, and suitable for all lifestyles. They’ve dedicated themselves to making a healthier, smoother and tastier shake by scouring the world for the best plant-based ingredients. Known for its clean, plant-based ingredients and all-in-one products, Good Protein creates products that go beyond just protein—offering shakes and juices packed with fibre, probiotics, digestive enzymes, and essential vitamins and minerals. Whether you’re fueling a busy lifestyle, upgrading your daily routine, or just want something that tastes really good, Good Protein makes it simple to feel your best. | Fondée en 2019, Good Protein est une marque de bien-être basée à Montréal dont la mission est de rendre la nutrition à base de plantes simple, agréable et adaptée à tous les modes de vie. L’entreprise se donne pour objectif de créer un shake protéiné plus sain, plus onctueux et plus savoureux, en parcourant le monde à la recherche des meilleurs ingrédients d’origine végétale. Reconnue pour ses ingrédients végétaux de qualité et ses formules tout-en-un, Good Protein propose des produits qui vont bien au-delà des simples protéines : des shakes et des jus riches en fibres, probiotiques, enzymes digestives, vitamines et minéraux essentiels. Que vous ayez un mode de vie actif, que vous cherchiez à améliorer votre routine quotidienne ou que vous vouliez simplement quelque chose de délicieux, Good Protein vous simplifie la vie et vous aide à être la meilleure version de vous-même.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

498 reviews

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1-star

Replied to 97% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazing service

Amazing service. I messed up an order and contacted customer service who promptly and happily sorted out all my issues.

8 October 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Thank you so much for sharing, Sara! We’re so glad our team could help fix your order quickly and make things right.

It’s wonderful to know our service made the process easy and stress-free. 💚

- Good Protein team

Rated 5 out of 5 stars

Delicious protein and great service

Wonderful Canadian company, selling a delicious product (vegan protein that tastes good - uh, yuumm!), and their staff has always been super friendly and communicative when I've needed support.

6 October 2025
Unprompted review
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Reply from Good Protein

Thank you so much for your kind words!

We’re thrilled to hear you’re enjoying our vegan protein and that our team has been friendly and helpful whenever you needed support.

Your support means a lot to us. ☺️

- Good Protein team 💛

Rated 5 out of 5 stars

Love Good Protein

Love Good Protein. So happy I decided to try their product. So many flavours to choose from. Their protein is silky smooth with no gritty after taste. It is my daily routine to have a protein drink every morning adding, switching it up with frozen fruit. Hemp seeds, Yogart, and avocados in my magic bullet. Never get bored because of all the delicious flavours available to choose from. Don’t hesitate, try it today,you won’t be disappointed and price point is spot on. 😍

2 October 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Hey Joanne! Thank you so much for your kind words! ☺️

We’re thrilled to hear you’re enjoying the variety of flavours and that our protein fits so well into your daily routine. It’s wonderful to know the texture, taste, and versatility are hitting the mark. 💚

- Good Protein team

Rated 5 out of 5 stars

Great customer service, tasty product

Customer service was great- I had a question about some of their ingredients and I had a response incredibly quickly. Ordering was easy and products arrived fast. Probably the best taste and texture I've found in a plant based protein powder!

9 August 2025
Unprompted review
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Reply from Good Protein

Thanks so much for your kind words! We’re so happy to hear you had a smooth ordering experience and that the taste and texture of our protein stood out. 💚

- Good Protein team 💛

Rated 5 out of 5 stars

First time buyer and we love it

I ordered Good Protein for the first time a few months ago and my family and I have fallen in love with it.
We have tried multiple flavours, like peanut butter, salted caramel, cookies and cream and orange cream pop. They have all been delicious, no chalky taste, and blends easily.
You have made a great product and my family and I will be using it for years to come.

8 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Thank you so much for sharing, Melissa! We’re happy to hear that you and your family are enjoying so many flavours and that the texture and blendability are hitting the mark. It means a lot to know our products have become a part of your routine.

- Good Protein team 🩵

Rated 5 out of 5 stars

It’s delicious and it tastes great…

It’s delicious and it tastes great mixed with water and no aftertaste. Absolutely love it!!!!!!

12 August 2025
Unprompted review
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Reply from Good Protein

Thank you so much for sharing, Therese! We’re thrilled to hear you’re enjoying the taste and that it mixes so well with water. We love knowing our products are hitting the mark for you.

- Good Protein team 💛

Rated 5 out of 5 stars

Fantastic product and wonderfully…

Fantastic product and wonderfully responsive communication from the company.

28 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Hey Alison! Thank you so much for sharing!

We’re thrilled to hear you’re enjoying the product and that our team could provide helpful and responsive support.

Your kind words mean a lot. 💚

- Good Protein team

Rated 5 out of 5 stars

My favourite yet!

I've tried a lot of plant-based protein powders and this one ticks off all the boxes: great taste, mixes easily, and Canadian made. I really look forward to enjoying it every afternoon as part of my efforts to meet my protein requirements. It's my new favourite.

28 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Thank you so much for sharing! ☺️

We’re happy to hear our protein has become your new favourite and that the taste and mixability are hitting the mark. It’s wonderful to know it’s helping you reach your protein goals and fits seamlessly into your routine. 💚

- Good Protein team

Rated 5 out of 5 stars

All hands up for Good Protein!!

Hands down to this protein powder Brand!! Not only are they plant based, non-GMO, gluten-free, contains probiotics, and vitamins & minerals, etc. But their team is great too ⭐ Communication is always readily available and they are very responsive ☺️

Which.. Makes Good Protein even better!! Whether it be smoothies, smoothie bowl, add to yogurt, chia pudding, or a "PB Spread" using the Peanut Butter flavour, it is such a versatile product where you can let your creativity shine!! ✨

22 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Hey Connie, thank you so much for your wonderful message! 🩵

We’re so glad to hear you’re enjoying the versatility of our protein and all the ways you’re using it. It’s fantastic to know our team’s responsiveness adds to your experience.

Your kind words mean a lot and inspire us to keep doing our best. ✨

- Good Protein team

Rated 5 out of 5 stars

The good protein shakes are amazing

The good protein shakes are amazing. My faves are vanilla milkshake and cookies and cream. Worth trying out the flavours. I got an assorted pack of individual servings of a number of different flavours when I started. That helped me narrow down what I like and don't like.

27 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Thank you so much for sharing, Kelly! ☺️

We’re so happy to hear you’re enjoying the shakes and discovering your favourite flavours. It’s great that the Sample Pack helped you find the perfect picks!

- Good Protein team 🩵

Rated 5 out of 5 stars

Finally a protein powder that taste…

Finally a protein powder that taste good. I have tried so many and they all tasted gross. I can't wait to put in my next order for this protein powder. It mixes well in water,milk or anything else. The orange is so good can't wait to try the rest of the flavors. People won't be disappointed

11 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Thank you so much for your kind words, Tana! We’re thrilled to hear you’re enjoying the taste and flavours of our protein.

It’s wonderful to know you’re excited to try more and that our shakes are hitting the mark. 💚

- Good Protein team ☺️

Rated 5 out of 5 stars

I love the product and the customer…

I love the product and the customer service!

8 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Hey Elaine! Thank you so much for your kind words! ☺️

We’re thrilled to hear you’re enjoying both the product and our customer service. Your support means a lot.

- Good Protein team 💛

Rated 5 out of 5 stars

DELICIOUS

I love Good Protein and that fact that it is made in Canada makes it even better. There are a range of flavours that actually make it hard to decide which ones to order...lol. And of course being plant based is a must for me. I will never go back to any other.brand. Thanks Good Protein!!!

27 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Hey Amanda! Thank you so much for sharing!

We’re so glad to hear you love our plant-based protein and that our flavours keep things exciting. It’s also wonderful to know we’ve earned a permanent spot in your routine. ☺️

- Good Protein team 🩵

Rated 5 out of 5 stars

Love a local Montreal brand

Overall, really happy with product quality, taste, packaging, easy website, easy to manage subscription, happy that it’s from Montreal,

27 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Hey Lisa, thank you so much for sharing!

We’re thrilled to hear you’re enjoying the quality, taste, and convenience of our products and subscription. It’s wonderful to know our Montreal roots and service make a positive impression. 💚

- Good Protein team

Rated 5 out of 5 stars

Not only is their protein unbelievable

Not only is their protein unbelievable, but their customer service is also top-notch! I dealt with Charlie and was so impressed with the experience.

I tried the Cinnabon Bun and Cupcake flavors—both were absolutely delicious! I highly recommend this product if you’re looking for amazing protein powder. 🫶

26 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Thank you so much for your kind words, Brittaney!

We’re so glad to hear you enjoyed the different flavours and that our customer service made a positive impression. ☺️

Thanks again for sharing!

- Good Protein team

Rated 2 out of 5 stars

Good Product, Lousy Customer Service

The product is good but customer service is severely lacking. I had to send multiple emails requesting my subscription order to be cancelled (due to the Canada Post strike). That's one too many times. Secondly, they kept calling me by a different name even through I told them that was not my name. They continued to call me someone else. Seriously? Great way to loose business! Well done! Will stick to companies that know how to read their emails and know who they're talking to.

26 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Hi Linda, thank you for your message. We’re really sorry to hear about your experience, especially the difficulty in getting your subscription cancelled and the repeated error with your name.

We understand how frustrating it must have been to have to follow up multiple times, and we agree that this is not the level of service we aim to provide. Being addressed incorrectly after pointing it out is also not acceptable, and we sincerely apologize for that.

We’re glad to hear you enjoyed the product, but we completely understand how this experience impacted your overall impression. Your comment has been shared with our team to help improve both our responsiveness and attention to detail moving forward.

– Good Protein Team 💫

Rated 5 out of 5 stars

Good Protein, Great Product, Great customer service!

Good Protein shakes are flavourful and delicious, with none of the 'powdery' taste of other protein powders. The variety of flavours and the limited edition offerings mean no two orders have to be the same, even with a subscription. Customer service is amazing, on one of my orders I forgot to do a swap and had already received an email notification that my order was being processed. I sent a request through the chat on the webpage, and it was instantly adjusted.

25 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Thank you so much for sharing, Diane!

We’re happy to hear you’re enjoying the flavours and smooth texture of our shakes. It’s also wonderful to know our subscription flexibility and customer service made your experience easy and enjoyable. 💚

- Good Protein team

Rated 5 out of 5 stars

I made an order mistake

I made a mistake adding 3 bags of one kind of protein powder to my order. I emailed the company and they quickly changed my order and refunded my credit card. Great customer service!!

22 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Hey Elana! Thank you so much for sharing!

We’re glad we could help fix your order quickly and make the process smooth. It’s wonderful to hear our customer service made a positive difference. 💛

- Good Protein team

Rated 5 out of 5 stars

Our new house hold favourite

Our new house hold favourite. It’s so amazing to see my husband enjoy something so healthy. He is a very picky eater and to know he loves this product is such a relief to have him enjoy something so nutritious and healthy!

21 September 2025
Unprompted review
Good Protein logo

Reply from Good Protein

Thank you so much for sharing! ☺️

We’re thrilled to hear our protein has become a household favourite and that your husband enjoys it so much.

It’s wonderful to know our product can make healthy eating easy and enjoyable for the whole family. 💚

- Good Protein team

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