Goods Emporium LTD Reviews 

85
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered corner sofa and table from this company as seemed a really good price. Got confirmation email and call the next day to arrange a day for delivery - didn’t get any email confirming delivery whi... See more

Company replied

Rated 5 out of 5 stars

Excellent Company to deal with, would give more stars if possible so 5* plus from me. Order (Garden Furniture), delivered on promised date, & within DPD Courier's allocated time slot. On assembly of f... See more

Rated 4 out of 5 stars

Delivery was quick, item was as described and I managed to put together with not too much difficulty. Pleased with purchase on whole. Though I did contact to query the picture on the assembly instruc... See more

Rated 5 out of 5 stars

We ordered the 4 seat rattan patio set with parasol. Unfortunately few weeks later the tempered glass was shattered by very strong high winds. I contacted Goods Emporium and they responded by next day... See more

Company replied

Company details

  1. Home Furniture Shop
  2. Garden Furniture Shop

Written by the company

At Goods Emporium, we are more than just a business; we are a family with a shared passion for providing high-quality home and garden products. Our journey began with a simple vision: to curate a collection that brings comfort, style, and functionality to your indoor and outdoor living spaces. As a family-run enterprise, we infuse our heart and soul into everything we do, ensuring that each product we offer is a testament to our commitment and love for what we do. We take pride in staying ahead of the curve and are always introducing new and exciting models to elevate your spaces.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

The description of garden set was…

The description of garden set was correct of good quality quick delivery easy to get in touch with piece of glass wind guard of the fire pit table got smashed in transit emailed company replaced it straight away and come fast made up with my new set

28 May 2025
Rated 5 out of 5 stars

The customer service was fantastic and…

The customer service was fantastic and was very helpful when I had shipping difficulties.
Would be happy to purchase from you again. Our purchase looked just as it did online and matched in well with our existing furniture.

7 May 2025
Rated 4 out of 5 stars

Delivery was quick, seems good so far

Delivery was quick, item was as described and I managed to put together with not too much difficulty. Pleased with purchase on whole. Though I did contact to query the picture on the assembly instructions as that showed a cover for the fire pit itself wind cover and not just the stones. To be honest I’d have liked this idea more than just for the stones and also a cover made of glass to match the table.
The lid/cover was a disappointment and lightweight. Plus the lid/cover for the fire pit with the stones doesn’t actually sit flat unless I remove half the stones, which is fine but also why I think a cover to sit on the wind cover would be much much better.

8 April 2025
Rated 5 out of 5 stars

wonderful service throughout and…

wonderful service throughout and furniture exactly as it was described really pleased with finished product.
Only negative is that there was only just enough nuts and bolts to complete the build. I lost a nut 1/2 way through and had to go to my local B&Q to get another one. It would be so much better if they supplied a spare couple of each type in the bag in the event of this happening.It would not be a costly exercise but could save a lot of time and frustration to the customer.

5 March 2025
Rated 5 out of 5 stars

Lovely Item and excellent customer service

I ordered the lion playpen and the product itself is lovely! I had a few issues setting it up to begin with as some of the connecting parts were slightly misshaped (plastic moulded screw). I got in touch with the customer service team who were ever so friendly, understanding and resolved the issue quickly. I had the replacement parts delivered within a matter of days. Would definitely order from Goods Emporium again

29 November 2024
Rated 4 out of 5 stars

Not the best seats but Ordering and payment hassle free

Ordering and payment hassle free.
Goods arrived on time on a pallet . Building it all took around 2 hrs . Quality is pretty good but i am disappointed with the seat cushions as they are foam filled and extremely hard. They are not comfy and do not really give at all when sitting on them . Would have been much nicer if the foam blocks in the seat pads was softer. 😏

6 August 2024
Rated 5 out of 5 stars

Excellent Emporium

What a delight, after dealing with a company with the worst customer services ever, to meet a firm that places a high degree of importance on the same.
I ordered a set of Rattan patio furniture from Goods Emporium last week and it arrived the following day....yes, the very next day. This after ordering a similar patio set from a firm called Out & Out in June and I was still waiting a month later.
The quality of the GE furniture was excellent, though its construction proved a little challenging. There was one issue, which GE rectified after a telephone call..... again, the very next day. I would not hesitate to recommend Goods Emporium. 5 stars on value for money, speedy delivery, quality and customer service! All companies could learn from their example!!

6 August 2024
Rated 5 out of 5 stars

Replacement Cushion

Had a slight problem with one of the cushions that came with our furniture. Great communication and customer service, they replaced the whole cushion for us.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Large trolley bbq

Item arrived quickly but had a damaged part contacted the company who sent out the replacement part the bbq is very sturdy solid construction easy to assemble for 1 person

23 July 2024
Unprompted review
Rated 5 out of 5 stars

A quality product, excellent customer service too

We pre ordered our garden furniture and it arrived in the time frame given. Delivery was very good and the packages where undamaged. The set wasn't too bad to assemble and the finished product was really good quality and looks a lot more expensive than we actually paid. We did have a problem with one of the pieces but that was replaced immediately and Customer services were very polite and helpful and easy to speak to. I would definitely recommend you look at this company for your patio furniture.

21 June 2024

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