Gooseberry Intimates Reviews 2,105

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 479 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, luxurious feel, and flattering designs. Many people highlight the exceptional customer service, describing it as efficient, helpful, and personable. Reviewers also appreciate the timely delivery of their orders. However, some customers also noted issues with their orders, including receiving the wrong size or color, or experiencing problems with delivery. A few other people also felt that the quality of some items was not as expected, particularly with sale items that could not be returned or exchanged.

What people talk about most

Product

Consumers generally find the products to be of good quality, with many praising the material and overall... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products, noting... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with issues like wrong... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent and quick... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the timely and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was my 5th purchase of the same swimsuit. I absolutely love them. This one was supposed to be blue but it was in fact purple. I didn't read the reviews prior to buying this one but and previou... See more

Rated 4 out of 5 stars

I absolutely love the swimsuit! I have 4 babies last one being 3 months ago and the swimsuit makes me look absolutely snatched! Super flattering and very comfortable. Only reason I gave it 4 stars ins... See more

Rated 5 out of 5 stars

I recently bought a pair of bikini panties from Gooseberry, and I could not be happier! The fit is perfect—snug in all the right places but still incredibly comfortable for all-day wear. The materia... See more

Rated 5 out of 5 stars

Gooseberry Intimates is one of my most favourite brands out there. Unmatched quality of the fabrics and craftsmanship and absolutley wonderful designs that will make you feel like a goddess are well w... See more


Company details

  1. Lingerie shop
  2. Clothing Shop

About Gooseberry Intimates

Written by the company

Gooseberry Intimates

Gooseberry Intimates is a premium lingerie and intimate wear brand dedicated to empowering women to feel confident and comfortable in their own skin. With a focus on high-quality materials, expert craftsmanship, and a commitment to body positivity.

Gooseberry Intimates
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Gooseberry Intimates is a luxury lingerie brand that has gained popularity for its stylish and unique designs. The brand was founded in 2008 in Sydney, Australia, by a husband-and-wife team, who wanted to create lingerie that was both comfortable and beautiful. Gooseberry Intimates offers a wide range of lingerie and loungewear, including bralettes, bodysuits, panties, and sleepwear. Their pieces are made from high-quality fabrics, such as silk, lace, and velvet, and feature delicate detailing and intricate embroidery. One of the standout features of Gooseberry Intimates is their attention to detail. Each piece is crafted with care and precision, and the result is a collection that is both sexy and sophisticated. Their designs are often inspired by nature, with floral motifs and natural colors featuring heavily in their collections. In addition to their stunning lingerie, Gooseberry Intimates is also committed to ethical and sustainable manufacturing practices. They prioritize ethical sourcing and production, and all their products are made in small batches to reduce waste and ensure quality control. Overall, Gooseberry Intimates is a brand that combines beauty, comfort, and sustainability. Their lingerie is the perfect choice for anyone who wants to feel both stylish and comfortable.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

GB 🧡🧡

Great products, communication, delivery. I love GB because my wife feels as beautiful as she is. Long time customer 🤙🏻

11 February 2026
Rated 1 out of 5 stars

Not much went right

Not much went right. Item fitted terribly. I am a standard medium and it was unwearable. Then when I returned it 3 things stood out:
1. Had to pay $12 for return postage
2. Only got a store credit, no refund was offered as an option
3. Received the store credit in different currency to what I purchased the product. Ordered and paid in A$, received credit in US$

9 February 2026
Rated 5 out of 5 stars

Choices…

Bought two colors/styles before a week in PV Mexico. Great choices for a lifetime experience !

22 January 2026
Rated 2 out of 5 stars

Import fees hidden as taxes

This was a really frustrating experience. I bought a few swimsuits. I didn't know what size I needed, so I bought a few in different sizes to try. I wrote in to customer support and asked about the shipping and returns to make sure this approach was ok, and they said there would be no charges for returns, even on shipping. What they don't say is that if you're in the US, you will get charged import taxes. Absolutely nowhere does it say that on their website, and they hide the charge as taxes. Typically in the US you are charged taxes on a purchase, so I assumed (incorrectly) I would be refunded the taxes on anything I returned. HEADS UP: you will not be refunded for any of the tax charges as these are actually import charges. I ended up losing $50. It would be really helpful if anywhere, even in the fine print, Gooseberry said this so you don't get stuck paying for nothing. I wrote in a few times asking for help but never received an answer to this. Super frustrating. I wouldn't risk buying anything from them if you're in the US unless you're sure you know your size. Two stars because the suits are actually cute and well-made.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

This was my first order

This was my first order, and unfortunately my experience was very disappointing.

The color of the swimwear was not the same as shown on the website and did not meet my expectations. It looked completely different in person.

After using it in the pool, the color transferred onto my towel and stained it blue. As a result, I not only wasted money on a product that did not match the description, but I also damaged an expensive towel.

I am very dissatisfied with this purchase.

23 January 2026
Rated 1 out of 5 stars

Cold Shoulder

My order, a Valentines gift, never arrived. I was told my order was delivered. But, it was not. So far, there has been no action to send a new order or credit my card with a refund. Terrible customer service!

5 February 2026
Rated 5 out of 5 stars

Love the one piece

Love the one piece - the color is rocking! Loving the plunge shape for my smallish breasts, the suit actually accentuates my breast’s which I love..

It’s a little tight, but given it a bathing suit - it will definitely Strech out- can’t way to wear it !
Christine Featherstone
Christine-featherstone.com

5 February 2026

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