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Gooseberry Intimates Reviews 2,105

•
TrustScore 4 out of 5

4.0

Lingerie shop
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Review summary

Created with AI, based on recent reviews

Evaluating 479 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, luxurious feel, and flattering designs. Many people highlight the exceptional customer service, describing it as efficient, helpful, and personable. Reviewers also appreciate the timely delivery of their orders. However, some customers also noted issues with their orders, including receiving the wrong size or color, or experiencing problems with delivery. A few other people also felt that the quality of some items was not as expected, particularly with sale items that could not be returned or exchanged.

What people talk about most

Product

Consumers generally find the products to be of good quality, with many praising the material and overall... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products, noting... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with issues like wrong... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the excellent and quick... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the timely and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was my 5th purchase of the same swimsuit. I absolutely love them. This one was supposed to be blue but it was in fact purple. I didn't read the reviews prior to buying this one but and previou... See more

Rated 4 out of 5 stars

I absolutely love the swimsuit! I have 4 babies last one being 3 months ago and the swimsuit makes me look absolutely snatched! Super flattering and very comfortable. Only reason I gave it 4 stars ins... See more

Rated 5 out of 5 stars

I recently bought a pair of bikini panties from Gooseberry, and I could not be happier! The fit is perfect—snug in all the right places but still incredibly comfortable for all-day wear. The materia... See more

Rated 5 out of 5 stars

Gooseberry Intimates is one of my most favourite brands out there. Unmatched quality of the fabrics and craftsmanship and absolutley wonderful designs that will make you feel like a goddess are well w... See more

Company details

  1. Lingerie shop
  2. Clothing Shop

About Gooseberry Intimates

Written by the company

Gooseberry Intimates

Gooseberry Intimates is a premium lingerie and intimate wear brand dedicated to empowering women to feel confident and comfortable in their own skin. With a focus on high-quality materials, expert craftsmanship, and a commitment to body positivity.

Gooseberry Intimates
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Gooseberry Intimates is a luxury lingerie brand that has gained popularity for its stylish and unique designs. The brand was founded in 2008 in Sydney, Australia, by a husband-and-wife team, who wanted to create lingerie that was both comfortable and beautiful. Gooseberry Intimates offers a wide range of lingerie and loungewear, including bralettes, bodysuits, panties, and sleepwear. Their pieces are made from high-quality fabrics, such as silk, lace, and velvet, and feature delicate detailing and intricate embroidery. One of the standout features of Gooseberry Intimates is their attention to detail. Each piece is crafted with care and precision, and the result is a collection that is both sexy and sophisticated. Their designs are often inspired by nature, with floral motifs and natural colors featuring heavily in their collections. In addition to their stunning lingerie, Gooseberry Intimates is also committed to ethical and sustainable manufacturing practices. They prioritize ethical sourcing and production, and all their products are made in small batches to reduce waste and ensure quality control. Overall, Gooseberry Intimates is a brand that combines beauty, comfort, and sustainability. Their lingerie is the perfect choice for anyone who wants to feel both stylish and comfortable.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic selection and stellar customer service

Fantastic selection, but it’s their customer service that truly sets them apart. I’ve reached out twice to resolve order issues (none of which were their fault), and both times they were efficient, personable, and quick to solve the problem. A pleasure to do business with - highly recommend.

5 January 2026
Unprompted review
Rated 4 out of 5 stars

great!

The delivery was exceptional! Product amazing! however the pricing was hard to swallow for a pair of bathers.

20 December 2025
Rated 1 out of 5 stars

Need to return items for refund as they…

Need to return items for refund as they were to small. Emailed several times with no response! Don’t buy from them!

19 December 2025
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Reply from Gooseberry Intimates

Hi Angelica,

We’re really sorry for the frustration this has caused and appreciate you bringing this to our attention. We did respond to your emails and have followed up again, as messages can occasionally end up in spam or promotions folders.

Our previous emails included instructions on how to proceed with an exchange, and we’d be more than happy to assist if you have any questions or need further help completing the return.

Thank you!

Rated 1 out of 5 stars

The sizing is EXTREMELY small- we asked…

The sizing is EXTREMELY small- we asked for an exchange the day we received our item and were told NO exchanges! Very disappointing- the swimsuit was NOT on clearance but just on sale. It is a new stocked swim suit! Will not be ordering from them again!

18 December 2025

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