Pancham | Fitness Business Growth Reviews 49

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, positive attitude, and willingness to adapt to specific needs. The booking process is frequently highlighted as flawless and efficient, saving users time and effort. People also appreciate the exceptional customer service, noting the team's responsiveness, helpfulness, and dedication to their success. However, some customers were dissatisfied with the marketing services, reporting a lack of results and ineffective campaigns despite significant investment. They mentioned issues with lead quality, low efficiency, and a perceived lack of attention to detail in campaign execution and reporting. A few other people also felt that the company changed its offer, leading to dissatisfaction with the outcomes.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being responsive,... See more

Marketing

Clients share ambiguous opinions on marketing. Many customers praise the customized ad campaigns, effective... See more

Service

Consumers find service to be ambiguous. Many reviewers express satisfaction, highlighting how the company... See more

Booking process

Customers had positive experiences with the booking process. Reviewers consistently praise the booking team... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the team's... See more

Based on these reviews

Rated 5 out of 5 stars

I had direct contact with the booking team via text while we were going through the initial "go live" process. They were amazing to work with and very upbeat, motivated and willing to make adjustments... See more

Rated 5 out of 5 stars

First, we want to thank Adrian for working with us at an exceptionally high level of professionalism. His humor, wit, attention to detail, situational awareness, and business savvy are second to non... See more

Company replied

Rated 5 out of 5 stars

Working with the Pancham team has been a game changer for our business. No more chasing leads down and spending hours scheduling or rescheduling. The booking team executed their process flawless... See more

Rated 5 out of 5 stars

They were responsive & very helpful to my business. Any question or request was attended to. Valerie Tam in particular was awesome to work w/. She was always willing to listen and help.

Rated 1 out of 5 stars

They charges $6000 for 3 mo. instead of monthly like they were supposed to. They couldn’t produce any results. Changed their offer when they knew they couldn’t produce leads they promised, which is a... See more

Rated 1 out of 5 stars

Scam alert. Don’t use Pancham. They brought me leads at $50/cpl. If you don’t know going rate is $15-$20. I tried multiple times to tell them their ads were not working as they spent my money on Meta... See more

Company replied

Rated 1 out of 5 stars

Performance Review: Pancham Agency (6-Month Period) This review evaluates the performance and ROI of Pancham based on a total expenditure of $19,000 ($9,000 agency fees +... See more

Rated 1 out of 5 stars

We had the exact opposite experience from what many of these positive reviews suggest. From the beginning, we were sold a vision we were never able to achieve. Despite being in a highl... See more

Company replied

Rated 1 out of 5 stars

Misleading ads. Don’t use Pancham. Don’t trust their ads & sales reps. The sales rep is disconnected from the “coach.” The sales rep suggested an automated interface with our current booking... See more

Company replied

Rated 5 out of 5 stars

I'm currently working with Pancham and the experience has been great so far. They are very collaborative and intent on finding the best solutions for our studio which includes building on the communit... See more

Company replied

Rated 5 out of 5 stars

When I first started with Jules from Pancham, I told her that either she be my Angel or executioner. Well she turned out to be my Angel. Before working with Pancham, we couldn’t get leads through the... See more

Rated 5 out of 5 stars

I really appreciate everything that Pancham and Valerie has done for my Burn. When I purchased this location they had not done much advertising so we had to start from scratch. We have had great resul... See more

Rated 5 out of 5 stars

Working with Pancham has been a game-changer for our gym! Their creative strategies, consistent branding, and targeted campaigns have helped us grow our membership and build a stronger presence in th... See more

Rated 5 out of 5 stars

Working with Pancham was a great experience. Emily and Jules made an excellent team, and I learned a lot from them; from social media marketing strategies to improving lead show rates and maintaining... See more

Rated 5 out of 5 stars

We have used Pancham for over a year now since our gym opened, and in the pre-opening phase. Being a first time business owner and having no knowledge of advertising, using them was a no brainer. Our... See more

Rated 5 out of 5 stars

Working with Pancham has been an excellent experience. Coach Jules and the entire team have been a pleasure to partner with. From marketing scripts and sales strategies to bi-weekly ad performance upd... See more

Rated 5 out of 5 stars

We’ve been working with Pancham for the past 18 months at both F45 Ashburn and Cookes Crossing, leveraging their marketing and booking concierge services. The experience has been exceptional from... See more

Company replied

Rated 5 out of 5 stars

The entire team has been GREAT to work with!! I've really enjoyed my time with Pancham so far! It's been less than a month and I've had more trials scheduled and new members than I've seen in a lo... See more

Rated 5 out of 5 stars

Jules is an AMAZING rep. She helped identify trends and adjust toward marketing schemes that allowed us to take full advantage of our advertising spend. The booking team does an exemplary job of reach... See more

Rated 5 out of 5 stars

Pancham has been a pleasure to work with! Our rep, Jenna, is hands-on, super creative and she genuinely cares about helping us grow our business! I would highly recommend Pancham to others looking to... See more

Rated 5 out of 5 stars

Why I chose Pancham: I was looking for a new marketing team to generate more traffic into our studio. When I officially started the search, our studio had gone a week without a single... See more

Rated 5 out of 5 stars

The Pancham team was great. They were all the things you would want and expect from a partner: knowledgeable, proactive, easy to work with, responsive and professional! Special shoutout to our CSM,... See more

Rated 5 out of 5 stars

I’ve been working with Pancham’s team for almost a year, and they’ve been nothing short of fantastic. From day one, they’ve been responsive, knowledgeable, and committed to delivering excellent... See more

Rated 5 out of 5 stars

Highly Recommend GoPancham We’ve had an awesome experience working with GoPancham. From day one, their team moved fast and executed even faster. They ran multiple different pro... See more

Rated 2 out of 5 stars

Disappointing results. Leads generation is very low and i often hear excuses like "long weekends are typically low", "the colder weather results in lower leads", etc. I gave them more time than I ever... See more


Company details

  1. Media and Marketing Agency
  2. Advertising agency
  3. Internet marketing service
  4. Marketing consultant
  5. Online marketing agency

Written by the company

We're the #1 growth partner for fitness-based businesses. We're here to help you free up your time AND increase your bottom line.


Contact info

4.2

Great

TrustScore 4 out of 5

49 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Pancham gets results

TLDR: They put in the work, they listen to feedback, they get results for your gym.

We started with Pancham in Sept 2024. We had previously worked with companies, such as Gym Launch, More Gym Members, some others, and a good stretch of doing marketing on our own.
Pancham offered all the right things in one place: Marketing, Lead nurture, booking, and follow up.
After a slow first month as they figured out our business and demographic, as well as taking our feedback to heart, we had two of our best sales month of all time, followed by the best December we’ve ever had, and are now into our fifth month working together.

They put in the work, and they get results.

We’re looking forward to Pancham being the last marketing company we ever have to hire

15 January 2025
Unprompted review
Pancham | Fitness Business Growth logo

Reply from Pancham | Fitness Business Growth

Bryan, this is awesome to hear. We know how important it is to have a team that not only delivers results but also listens and adapts, so it means a lot that you’ve had that experience with us. Figuring out the right strategy takes time, and we’re glad we could dial things in to help you hit two of your best sales months ever, plus your strongest December. We’re all in on making sure you keep growing, and we’re looking forward to being that long-term partner for your gym.

Rated 5 out of 5 stars

Wonderful Firm That I Highly Recommend

I have had a wonderful few years working with Dave Pancham and his team. They are always willing to collaborate, spitball ideas, and try new things. They also help guide me as they are the experts in this field. My CSM Kiana has been especially wonderful. She is always willing to make time to discuss a topic with me and make sure I maximize my ad spend. With the help of Kiana and Dave Pancham I have doubled the size of my gyms from when we first signed on with them. I also like that Dave Pancham is available. I can e-mail him or hop on a call with him directly, or with he, Kiana and myself. I have been approached by other marketing firms and when I listen to their pitch, they cost more, will require a larger ad spend budget, and talk about achieving the same results I'm getting with Pancham. It's a no brainer to me to stick with Pancham, which is why I have been a client for over 3 years now. If there was an option for more than 5 stars, I would pick that. 💪
~Anthony

15 December 2024
Unprompted review
Pancham | Fitness Business Growth logo

Reply from Pancham | Fitness Business Growth

Anthony, this is awesome! Doubling the size of your gyms is a BIG DEAL and we’re pumped to have been part of it. Working with you has been a blast, and we love that you’re always open to new ideas and strategies. Kiana is a rockstar, and it’s great to hear how much you appreciate her. Really grateful for your trust over the years and excited to keep things rolling. Let’s keep stacking those wins!

Rated 5 out of 5 stars

Great program

Kianna is my rep and she does a great job. My sales have doubled since starting with them

6 December 2024
Unprompted review
Pancham | Fitness Business Growth logo

Reply from Pancham | Fitness Business Growth

Russ, this is awesome to hear. Doubling your sales is a huge win, and we’re so glad Kiana has been a big part of making that happen. She puts in the work to make sure our clients see real results. Appreciate you sharing this, and we’re excited to keep things growing with you!

Rated 5 out of 5 stars

Pancham is the best choice!

I love working with Pancham. As a new business owner, I needed to know my ad’s was being handled by professionals. The entire team is professional, quick & results driven. They ensure I am happy with the messaging & the quality of the ads. I am constantly receiving data to support their suggestions. I highly recommend using Pancham to ensure your business is a success!!

6 December 2024
Unprompted review
Pancham | Fitness Business Growth logo

Reply from Pancham | Fitness Business Growth

Melanie, really appreciate this. Starting a new business is a big deal, and we’re glad we could give you the confidence that your ads are in good hands. Our team is all about making sure the messaging is dialed in and backed by solid data, so it’s great to hear that’s been your experience. Excited to keep working together and seeing your business grow!

Rated 5 out of 5 stars

Can't say enough great things about…

Can't say enough great things about Pancham! They have such wonderful insight into the fitness studio industry, well executed creative ads and deliver on their promise of bringing in leads! The staff is very friendly and helpful and always available. I highly recommend them.

5 December 2024
Unprompted review
Pancham | Fitness Business Growth logo

Reply from Pancham | Fitness Business Growth

Brooke, this is so great to hear! We know how much passion you put into your yoga studio, and we’re pumped to be part of your growth. Making sure your ads and strategy are dialed in is what we love to do, and it’s awesome to see it paying off. Appreciate you trusting us, and we’re excited to keep helping you bring in more amazing members!

Rated 5 out of 5 stars

We've had a wonderful experience with Pancham helping the growth of our new gym

We've had a wonderful experience with Panchem since we opened this past July. I'm still in awe at their ability to get leads through our doors, both new ones and stale leads from months ago.

I really appreciate Kiana specifically, and how responsive and prompt she is whenever I have requests for adjustments, and she has given me great feedback when I've asked for advice on promos in our gyms. 43 new members just last month in November, thanks to Pancham!!

3 December 2024
Unprompted review
Pancham | Fitness Business Growth logo

Reply from Pancham | Fitness Business Growth

Rebekah, opening a new gym is a big deal, and it’s not easy, so it’s amazing to hear how well things are going for you! Bringing in 43 new members in a month is huge, and we love that we could help not just with new leads but also with re-engaging past ones. Kiana is incredible, and we’re so glad she’s been a great resource for you. Excited to keep this momentum going and see your gym grow even more!

Rated 5 out of 5 stars

I love working with the Pancham group

I love working with the Pancham group, especially Kiana. She always has my best interest in mind and truly wants our brand to succeed. I feel like she’s my #1 fan; always encouraging and supporting my success. The Pancham team has helped bring in 1000s of leads into my business over the years and does a great job with prompt outreach and quick responses. They are always available and willing to help.

26 November 2024
Unprompted review
Pancham | Fitness Business Growth logo

Reply from Pancham | Fitness Business Growth

Christina, this means so much! We’ve loved working with you, and it’s been awesome seeing your gym grow and watching you grow personally as well. Kiana truly cares about your success, and we’re so glad you feel that. Bringing in thousands of leads and making sure you’re supported every step of the way is exactly what we aim for, but you’re the real superhero here. Excited to keep this momentum going and see what’s next for you!

Rated 5 out of 5 stars

Quick, Nimble and Good!

They are quick & nimble to my needs in changing ad content, new promo ideas, and their nurturing team is really good!

14 November 2024
Unprompted review
Pancham | Fitness Business Growth logo

Reply from Pancham | Fitness Business Growth

Thank you, Matt! We appreciate your kind words and are glad to hear that our team has been able to support your needs efficiently. Looking forward to continuing to work with you!

Rated 5 out of 5 stars

Forever Grateful❤️

We just want to take some time express our sincerest gratitude for the traffic we’ve seen inside Better Me since working with Kiana at Pancham.

Working with Pancham has given us a taste of what our faith believes is possible❤️

Kwan made a video in our space claiming a full class was coming. One month later, the 5am class was completely booked🙌🏾❤️‍🔥

We’ve been open for two and a half years and have never had a FULL CLASS🔥🔥🔥

Pancham, you guys are doing your part❣️

Our only regret is not finding and utilizing your services sooner😤

Thank you for it all!!

We look forward to seeing more people’s lives transformed through health and fitness.

Using your service people are learning that WE ARE HERE‼️

Forever Grateful.

Kwan & Alisha
Better Me Fitness & Performance

13 November 2024
Unprompted review
Pancham | Fitness Business Growth logo

Reply from Pancham | Fitness Business Growth

Wow, Kwan & Alisha, this truly means the world to us! Seeing your vision come to life and knowing we played a small part in that is incredibly rewarding. We’re beyond grateful for your trust and partnership, and we can’t wait to see even more lives transformed through Better Me! Here’s to many more full classes and continued success!

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