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Rated 1 out of 5 stars

UPS did not come to the door, left it at a pick up point almost 20 minutes away by car. Have proof in mails from UPS, that the "Could not deliver" and client service isn't helpful in any way and is s... See more

Rated 5 out of 5 stars

I‘m using GoPrimal products since 2 years. Best supps on the market (in my case D3 and Omega3). Fast delivery. My last order last week took some time. I contacted GoPrimal. They responded very quick a... See more

Rated 5 out of 5 stars

For me the Best Products in their line of business. Customer-Service is straightforward and always available within a few minutes. Quality of the Products are tailored for every athlete, wether Pro... See more

Company replied

Rated 5 out of 5 stars

Recently ordered products from GoPrimal for the second time within the last two months. No problems at all with the first order, but unfortunately some minor issues with the shipping of the seco... See more

Company details

  1. Vitamin & Supplements Shop

Information provided by various external sources

Performance driven by nature GoPrimal is the story of a bunch of young people from all over Europe, dedicated to fitness, well-being and a healthy lifestyle. We share your passion for performance, quality ingredients and a healthy lifestyle. At o...


Contact info

4.0

Great

TrustScore 4 out of 5

344 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Rude and not very helpful customer service! Stay away!

UPS did not come to the door, left it at a pick up point almost 20 minutes away by car. Have proof in mails from UPS, that the "Could not deliver" and client service isn't helpful in any way and is saying I chose this option.
I don't have any confirmation of that, I never even clicked on those mails and was working at home the whole day. Being a bit more helpful and considerate to your customers goes a very long way!

22 January 2026
Unprompted review
Rated 1 out of 5 stars

The delivery takes more than 2 weeks…

The delivery takes more than 2 weeks and we are in spain! This is ridiculous! The previous time it was 1 month and Then it was lost. We had to make another order and ask for help. They almost say : life is hard. Bye.
The worst service ever! The products are good. Thats a Shame.

5 May 2024
Rated 3 out of 5 stars

Protein powder is fine

Protein powder is fine. The top aspect is that the whey comes from grass fed dairy (which is hard to find). Though Goprimal never replied to my email with questions about certifications and traceability. Vanilla flavour is more synthetic than other ‘high-end’ powders like Foodspring

11 June 2023

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