While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could I will give 0 we waited for the shuttle bus for about 45 mins... when we called no one answered the phone number.

Rated 4 out of 5 stars

Service was excellent....Thanks Jake! I know I didn’t use the service but that was just due to logistics but service was still top-notch! Will still definitely use Go rentals!!

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for Automatic Van Hire in London or around UK? Welcome to Go Rentals! We offer a great range of vehicles to rent for all your transportion needs.


Contact info

3.3

Average

TrustScore 3.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience, GO to these guys!

Had to find a last minute Van rental for moving as the company I booked with before had cancelled on me. Go Rentals were accommodating especially when looking for an automatic van. Jag was very personable, helpful and professional.

19 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, high quality service

Couldn't have gone further out of his way to help me at a stressful time. Made sure the van was available and also it was nice and clean. Very friendly, helpful and kind. Would recommend and would definitely use this company again.

25 April 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Competitive prices,l would say its a lot cheaper than going with big companies.All vans are automatic which is indeed very nice.Owner and staff go over and beyond to help and get you on the road asap.Would definitely recommend

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Very happy to recommend them

Just hired a van from them for a couple of days which was very clean and well looked after. Friendly and good humoured service. I’ll definitely try them first the next time I need to hire some transport

23 December 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I was moving to a new flat and they suggested the type of van which would be best for me and the van was great, great condition and top quality. I was unable to move everything in time and they let me bring the van back the day later with no extra charge. I will definitely use them again in the future

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service. Nice motors.

I have been using Go
Rentals in Park Royal for the past 2 years. My company produce high end joinery products for the London market, and have found Jag and his team at Go Rentals to be responsive and accommodating to our needs whenever we need a large vehicle to transport our products. I can't fault them and happily recommend them to anyone looking to hire a vehicle.

1 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Despite a booking mix up Jake was fantastic in sorting at the last minute. Incredibly accomodating, reassuring and understanding. Took all the stress out of a tricky situation. This was customer service ABOVE & BEYOND! Would absolutely recommend without hesitation. Go Rentals also represent great value. Thank you for fabulous service, the likes of which I've not experienced in London in a very long time! :)

13 November 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look