Condescending, canned responses by customer service. I asked about a $3.77 post-delivery surcharge. They said, my international package was 8 lbs instead of 5.4 lbs as shown on the label. I said, if t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They just raised there shipping to $20 a month Pro fee because I did 30 shipments in a month, lol With that said there platform is very easy to use but if you locked in to there Eco System, its ha... See more
Company replied
They suckered me back in. They approved my claim last time (although it took forever and me having to contact their offices directly), so I gave the a try again. 8 months later....here... See more
Company replied
like the convenience. dislike some of the features, getting stuck & trouble shooting
Company details
Written by the company
Shippo is a multi-carrier shipping provider that easily integrates into your workflow so you can manage and fulfill orders in one place — giving online sellers and logistics leaders more ways to maximize margins and efficiency across the entire fulfillment journey.
Shippo
Written by the company
- Deliver by design — at every stage of ecommerce complexity.
- Shippo works with the tools you already use to power shipping capabilities once exclusively reserved for retail giants. Now they’re yours, in one convenient app.
Best rates on the most carriers
Get the lowest cost on all the major carriers
Access over 85 carriers worldwide and best rates at each of them, including regional carriers others cannot provide.
Contact info
703 Market St, Suite 200, 94103, San Francisco, United States
- support@goshippo.com
- goshippo.com
3.6
Average
526 reviews
Replied to 46% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to navigate system
Easy to navigate system, and my Square-based website easily connects and makes shipments easy. I love that I can log in anytime and track packages, save addresses for my return customers, etc.
Thank you!
13 December 2024
User friendly....Saves driving to the…
User friendly....Saves driving to the Post Office.
4 October 2024
Shippo is absolutely awesome
Shippo is absolutely awesome. I would recommend it to everybody who ships any type of mail or packages.
24 December 2024
One small disappointment
I have been very happy with Shippo, though I have found that trying to mail an big envelope is sometimes more costly than taking it the Post Office.
20 December 2024
Overall satisfied with pricing and…
Overall satisfied with pricing and service. You could provide more assistance when there's a problem with the shipper.
24 December 2024
5 stars
Shippo is so great! It has made shipping so much cheaper, better and easier for me. I will definitely continue to use it.
24 December 2024
Great site to purchase shipping labels!
Great site to purchase shipping labels! Easy to compare prices and shipping times from the top carriers. Company has been making steady improvements over the past 3 years. I don't plan to go anywhere else.
21 December 2024
Site is very easy to use
Site is very easy to use. It imports orders from my Woocommerce, Amazon and Walmart stores. I can buy labels in bulk and add on shipping insurance. The Shippo team is available for help anytime. Prices and rates are very competitive.
13 November 2024
Unprompted review
Shippo integrates with my Etsy shop so…
Shippo integrates with my Etsy shop so i can easily ship orders. Shippo stays true to their word in that they will refund shipping labels if they were created incorrectly, for example, so that the label can be corrected and then the item can be shipped with the new label.
9 December 2024
Fast and low cost
17 December 2024
I have been using Shippo for years
I have been using Shippo for years. It is so easy and by far the cheapest and best way to send items.
10 December 2024
The prices for small businesses really…
The prices for small businesses really helps us!
17 December 2024
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