Actually, I did not even purchase any item here. I just clicked one pf the images they sent me without knowing that it will automatically purchase a promo in which i am not aware of. Good thing Thei c... See more
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It’s a fraud. They took my money from the account even if I asked to cancel my subscription and my membership. After several messages, they sent me an email to confirm the cancellation but, they stil... See more
The team that assisted me were very helpful and really appreciate there help on the mistake I had made while signing up but it was resolved and sorted out in a very professional way... thank you
At the beginning my first demand was not answered as I expected. However, I renewed it with more details and the refund I requested was made. I greatly thank your support team as they do their best.
Hasn’t replied to negative reviews
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To be aware of what you click
Good they’re listening and take action for what I need to change
The support of the Helpdesk is really…
The support of the Helpdesk is really excellent.
.While using this platform, I unintentionally subscribed to it. Later, I emailed for the Membership cancellation and to refund my money. They helped me enough. And Mr. Jamal has the excitement that he
While using this platform, I unintentionally subscribed to it. Later, I emailed for the Membership cancellation and to refund my money. They helped me enough. And Mr. Jamal has the excitement that he is processing my refund money back. I am very happy with their sincerity. And hopefully they will help you return my money. Thank you
Kate helped me very good thank you so…
Kate helped me very good thank you so much i got the help that I needed
Daisy communicated that she would…
Daisy communicated that she would assist me with a refund
Paula assisted me to finalize my…
Paula assisted me to finalize my cancelation
The issue was handled well
The issue was handled well, Emily reached out to me which I appreciated.
I’ve been in touch with Elsa with an…
I’ve been in touch with Elsa with an issue that I had, highly professional in finding a solution for me. Thank you Elsa !
The timely and courteous response of…
The timely and courteous response of your Escalation Management Team, especially Elsa, coupled with her professionalism which seems to govern this particular establishment is not only impressive but commendable.
Van was very helpful and my query was…
Van was very helpful and my query was dealt with quick and efficiently
Anne is in touch and helping to resolve…
Anne is in touch and helping to resolve the issue Helpful Support issue is being handled well
I like it alot it's more helpful and…
I like it alot it's more helpful and easy to shop and the assistance are good and they be with you every step of the time when you don't understand they'll help you and I think I'll enjoy this in the future
Feedback on wrongful subscription
After much back and forth, I did received an emailed feedback stating that.my refund will be done. Thank you for your assistance.
Harry helped me
You appear as an ad during app payment for other purchases and make me pay for something I didn't order, you scammed me. You can't make me pay for something I didn't order and not deliver it.
You are scammers!!
Good service by Emerald
Good customer service
Good customer service, quick response to inquiries and problem solving
the assistant was very kind and polite
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