Actually, I did not even purchase any item here. I just clicked one pf the images they sent me without knowing that it will automatically purchase a promo in which i am not aware of. Good thing Thei c... See more
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It’s a fraud. They took my money from the account even if I asked to cancel my subscription and my membership. After several messages, they sent me an email to confirm the cancellation but, they stil... See more
The team that assisted me were very helpful and really appreciate there help on the mistake I had made while signing up but it was resolved and sorted out in a very professional way... thank you
At the beginning my first demand was not answered as I expected. However, I renewed it with more details and the refund I requested was made. I greatly thank your support team as they do their best.
Hasn’t replied to negative reviews
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Membership cancelation and refund
I request a refund and a cancelation to the membership which has been processed.
Although I haven't received my refund I am hoping that I will receive it sooner
problems dealt with accordingly and…
problems dealt with accordingly and quickly.
I need my refund
Great customer service
Great customer service. I was able to get the help I needed instantly and quickly found a solution.
Unfortunately I unsubscribed
Unfortunately I unsubscribed, but with their customer service you cannot go wrong.
I made a mistake with this site a few…
I made a mistake with this site a few weeks ago, today I received a phone call to say sorry and will refund my money, this I thought was very kind of them, more companies should follow this .
Refund processing
I never intended to do a subscription and requested for a refund,at the moment it is being processed and in progress, they are able to communicate timely and fixed the issue
Thank you Eigene for taking care of my…
Thank you Eigene for taking care of my refund. However the credit card i used was changed because of this issue. My new Credit card numver is 5181789020692065. Please refund ro this new card number. Thank you. Hoping this will be processed promptly.
Thanks for the heads-up
Thanks for the heads-up, Eugene! I would appreciate if the refund returns within the said 5-7 business days as quickly as possible. God bless!
I had a problem with the refund process…
I had a problem with the refund process which is been taken in charge now and hoppefuly I will get my money back
Their Escalation Team was readily…
Their Escalation Team was readily available to resolve an issue. I was promptly refunded the amount paid for a fraudulently extorted membership. Thank you!
Feedback
At first I wasn't a very happy customer, but they got back to me and ready to help.
Thank You for getting back to me.
Issue was resolved customer service…
Issue was resolved customer service were friendly
Somehow this company is taking £12 a…
Somehow this company is taking £12 a month out of my account. Really not sure how. They tell me I have credits but am unable to get on their website - even to find my account to delete it.
AVOID this company.
The promt response I had to a problem…
The promt response I had to a problem that was resolved very quickly
This company poses as John Lewis ask…
This company poses as John Lewis ask you to fill in a survey, then offer you free Tupperware just pay £2 postage. No Tupperware but they’ve taken £1.95 from my account and they intend to take €45.00 after three days then every month, when I realised it was a scam I tried to cancel but said I had to wait 24hr, obviously so they had time to take the money out of account.Then I had to pay another £6.95 to cancel membership.(which I had no idea I was joining anything ) as far as I was concerned I was just filling out a survey
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