GoSkippy Insurance Reviews 29,406

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the website for being user-friendly, straightforward, and easy to navigate, making the process of getting a quote and setting up insurance quick and efficient. Many people found the prices to be competitive and affordable, often saving money compared to other providers, with some noting the inclusion of valuable extras. However, some customers experienced issues with the online system, encountering errors or being unable to complete their purchase online. There were also instances where the quoted price increased during the process or renewal quotes were significantly higher. A few people reported dissatisfaction with customer service, citing slow responses, unhelpful interactions, or difficulties resolving issues.

What people talk about most

Price

Reviewers mention ambiguous feedback about price. Many customers praise competitive and affordable prices,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the setup and... See more

Service

Clients share ambiguous opinions on service. Many reviewers express dissatisfaction, citing issues like... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised helpful agents who... See more

Website

People report positive experiences with the website. Many customers found the website easy to navigate, well... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was clearly explained and I found the whole on-line experience a stressless task. I was slightly disappointed about the level of excess for windscreen replacement cover.

Rated 4 out of 5 stars

The flow from the comparison website to the actual booking of insurance was seamless. Prices were comparable and it was easy to see what I was paying for.

Rated 4 out of 5 stars

I was guided by the quote being the lowest price saving me £120 on my existing provider. I couldn't get the insurance online because it kept on kicking me out. I had to call your customer care to ge... See more


Company details

  1. Money & Insurance

Information provided by various external sources

GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket.


Contact info

4.1

Great

TrustScore 4 out of 5

29K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy online application and exactly…

Easy online application and exactly what I was looking for - options to add on other products if needed but not in your face making you feel you have to purchase all the add ons - first time re applying for insurance after being on mobility and this company had the best affordable reasonable price - love it

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Worse one ever

Worse one ever. Last year someone crashed my car while it was parked. Call them to let them know about the incident amd they said ok that's not a claim as my claim went to the other insurance company as it wasn't my fault. Today they sent me a quote for renewal for a double the price than last year. From 665 to 1250 that's insane. Call them and they said yes didn't was a claim but I still had a claim....how is that make any sense? Cancelled that straight away. Don't know if I can sued them because this is like a theft and take advantage on people

14 April 2026
Unprompted review
GoSkippy Insurance logo

Reply from GoSkippy Insurance

Hi, thank you for your feedback. We are sorry to hear of your recent experience. I would like to look into this matter for you so could you please email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.

Rated 5 out of 5 stars

Smooth, quick, and hassle-free

I was looking for a straightforward insurance process and GoSkippy delivered. The website was easy to navigate, the pricing was very competitive, and I had my policy sorted in minutes. Highly recommend if you want a stress-free experience

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Great help by Lesedi

I amended my car insurance over the phone, helped my Lesedi. She was patient, kind, understanding, and allowed the experience to be completely trouble free.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Very bad

Very bad, they charge you a lot of money if you cancel your insurance

13 April 2026
Unprompted review
GoSkippy Insurance logo

Reply from GoSkippy Insurance

Hi, thank you for your feedback. We are sorry to hear of your recent experience.
Please could you email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.

Rated 1 out of 5 stars

Took my monthly instalment at the…

Took my monthly instalment at the beginning of the month on the same day I cancelled. Won’t return my instalment and are trying to charge me cancellation fee + a pro rata for time on risk even though they have charged me for the full month?

13 April 2026
Unprompted review
GoSkippy Insurance logo

Reply from GoSkippy Insurance

Hi, thank you for your feedback. We are sorry to hear of your recent experience. I would like to look into this matter for you so could you please email us your vehicle registration, post code and the concerns raised to reviews@goskippy.com.
We can then locate your policy and assist you further. Thank you.

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