The speed of an answer was the fastest and kindness ever. I truly appreciate your kind and understanding of my situation and I would try to get other people to join your group. Thank you so very muc... See more
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See what reviewers are saying
I found it weird that they just like that took money from my credit card. I still ordered and that was fine. Products came in time and as promissed. I did complain about the way they work and immediat... See more
Was mislead fraudulently via Facebook toward this website last summer, and ended paying, not for a sport equipment, but for a kind of subscription with weekly payment I didn't want. After trying... See more
I really did not understand much about this page, however, it is to buy sport clothes, the team how addressed my concerns where very helpful and my concerns and issues were addressed timely and clear.... See more
4.1
Great
206 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Issue addressed
Issue addressed
Refund in a week pls
Tharaka Akhil Sai
5 star rating given .
26 October 2024
Unprompted review
resolved
Great communication and resolution to issue...greatly appreciated
2 November 2024
Unprompted review
The response service is very fast and…
The response service is very fast and reliable. They care about their customers and take care of all their needs. It is such a privilege that I got to have this experience here with them.
1 May 2024
Unprompted review
Well done for the great response and…
Well done for the great response and empathy great service.
30 October 2024
Unprompted review
I WANT FULL REFUND
Dear TrustPilot users, please read the other negative comments, as what is said is true.
Their membership system is a disgrace, almost as if they're trying to wear you down and keep your registration fee for a site where you barely remember how to become their member and don’t use any of its services, opportunities, discounts, or incentives.
Unfortunately, I never felt like it was a reliable shopping experience.
When I wanted to cancel my membership immediately, they asked for an additional fee of 6,95 (£ or €), claiming it was stated in the contract!
Another option was to wait 14 days to cancel for free, but by that time, membership fees would be processed and an automatic top-up of around £38 would be deducted from my card.
It seems like this site is trying to scam people with wordplay, even since no services are received.
I was thinking if they collect money from 10K people this way, it would be easy to make an illegal profit. The membership system urgently needs to be changed.
7 October 2024
Unprompted review
Reply from Gosportfun
Dear Evren,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@gosportfun.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I really did not understand much about…
I really did not understand much about this page, however, it is to buy sport clothes, the team how addressed my concerns where very helpful and my concerns and issues were addressed timely and clear.
3 October 2024
Unprompted review
Thank you escalation team
2 October 2024
Unprompted review
Nothing wrong I want my refund
29 May 2024
Unprompted review
Reply from Gosportfun
Dear Sihle,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@gosportfun.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Helpful support
12 September 2024
Unprompted review
The customer service was great.
7 August 2024
Unprompted review
Very happpy with the customer service
Very happpy with the customer service! Thank you Eugine for your support, really appreciate the effort!
17 July 2024
Unprompted review
Reply from Gosportfun
Dear Luminita,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@gosportfun.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Ends well
I found it weird that they just like that took money from my credit card. I still ordered and that was fine. Products came in time and as promissed. I did complain about the way they work and immediately stopped my account. They offered me to refund my membershipfee in return for writing this review. So I did. Hope it helps other people. The shop is oke, I just not liked the subscription-method.
1 April 2024
Unprompted review
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