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GOT BAG Reviews 

1,172
•
TrustScore 4.5 out of 5

4.3

Bags and luggage shop
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See what reviewers are saying

Rated 1 out of 5 stars

I ordered a bag on their website 2 weeks ago. No bag, no cash anymore and no communication from their customer service (chat OR EMAIL). I never thought about experienting such a bad experience ! I... See more

Rated 5 out of 5 stars

I already bought several times at GOT BAG (two backpacks, messenger bag, Tote bag, sunglasses,...) and i am fully convinced of the product quality, design and the positive environmental impact. I heav... See more

Rated 5 out of 5 stars

I bought two bags from got bag, one over a year ago and another one just recently. I’ve been very happy with both. The first one had a minor defect after a few months which didn’t impact the usabi... See more

Rated 5 out of 5 stars

I am absolutely thrilled with my GOT Bag Small! When I first saw it, I thought it would be quite compact, but surprisingly, it holds so much more than you'd initially expect. It's truly incredibly... See more

Company details

  1. Bags and luggage shop

Written by the company

Uns alle vereint die Vision von einer plastikfreien Zukunft der Meere. Unser Ziel ist es, die Ozeane von einer erheblichen Abfallmenge zu befreien. So können wir zur Bewahrung der Artenvielfalt und Regenerierung des maritimen Ökosystems beitragen. Dafür kommen wir Tag für Tag in unserem Mainzer Office zusammen und stellen uns die Frage danach was anders laufen sollte.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,172)

490 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Roomy & light

Easy to order, bag is roomy & light, fits everything without weighing a lot. It looks great with everything. My new travel & everyday bag.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

happy with my first got bag (2.0)

I got my first got bag 2.0 and I am really happy with it. The Laptop fits in its sleeve and you could strap the laptopsleeve off so I didnt need to buy one extra. There is plenty of room inside, with extra zippers do organise. I am impressed how much fits in!
The material looks cool but sturdy enough so I dont have worries that it doesnt last long. I couldnt test the waterresistance yet but with everything I was able to test I am really pleased and would say its my best allday bagpack ever!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Day pack

I love how the backpack keeps its form. It is small but ready to use for an adventure. I chose a green colour and it is really nice. So happy Gotbag is helping reduce waste in the ocean. This and the knowledge that hopefully the colour won't fade in summer time made me buying it.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bag from ocean waste

With quick shipping and delivery, I received my beautiful shoulder bag in record time. I'm so proud to carry a bag made from ocean cleanup materials. The zipper is a zip to use and the two inside pockets are great for holding my phone and keys. Thanks for all you do to make the world a cleaner place! <3

29 December 2025
Unprompted review

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