Got2Insure Reviews 

1,363
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

The worse Insurance broker ever , don’t deal with this people they just suck your money , and they taking your money from your bank account even though when the policy is canceled. Thief’s

Rated 5 out of 5 stars

Easy go and was very helpful during short term planning. Genuine and updated system. Not like other insurance who makes life harder for unwanted things. Thank you Got 2Insure for your service.

Company replied

Rated 5 out of 5 stars

Hii sir/madam I’m Radae M Kokobe I’m working with Amazon warehouse and I like my job and I have been working 3 years 7 months with Amazon and I have been driven 3 years without any accidents. Th... See more

Company replied

Rated 5 out of 5 stars

I wanted to transfer my vehicle insurance to another vehicle ,although it was impossible I got assistance from Aisha who was very friendly and polite. Not only was she kind,but she was most respect... See more

Company replied

Company details

  1. Insurance broker
  2. also in
  3. Car and Motor Insurance Agency
  4. Insurance agency
  5. Insurance company
  6. Personal Insurance Company

Written by the company

Car insurance how it should be. Saving your money without cutting your cover. We understand your needs to find the policy that's right for you – at the best possible price.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(1,363)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We aim to provide the best in industry product and service experience to all our customers.

Thank you for the great review.

Kind regards,

Got2Insure

Rated 4 out of 5 stars

Great and well good

16 August 2023
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you for taking the time to leave a review – it’s much appreciated!

We are glad that you chose to start your cover with us.

Thank you for the great review.

Kind regards,
Got2Insure

Rated 1 out of 5 stars

Absolutely disgusting company

Absolutely disgusting company. Wouldn't even give them one star if I had the choice. Completely unprofessional, disgraceful attitudes. Keep you on hold and pass you back and forth through departments just to wind the time down till they close and their phone lines go dead. You ask to speak to a manager and simply get told no, even tho it's made clear how imperative the situation is. Any so called manager you do speak to isn't actually a manager because they have no authority and no sway over anything they're there to just shut you up.
There isn't a single person who you can understand completely, they have no heart and take nothing into consideration other than how much money they can get from you. They take money from your account without authorisation, they lie to you just to get you off the phone, they mute the call and leave you sat there just so you'll hang up.
I generally and honestly think this is the worst company I've ever had to deal with. Would not recommend to anyone who's reliant on an honest and respectful car insurer. The worst of the worst.

15 August 2023
Unprompted review
Got2Insure logo

Reply from Got2Insure

Hi Danny,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We apologise that we have not met your expectations.

We take all feedback seriously and continually review our product offering and our customer service.

Please email your policy number to feedback@got2insure.com and we can review this further for you.

Kind regards,
Got2Insure

Rated 3 out of 5 stars
Got2Insure logo

Reply from Got2Insure

Hi Sanal,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We apologise that we have not met your expectations.

We take all feedback seriously and continually review our product offering and our customer service.

Please email your policy number to feedback@got2insure.com and we can review this further for you.

Kind regards,
Got2Insure

Rated 5 out of 5 stars

Good I am very happy to take your…

Good I am very happy to take your insurance

11 August 2023
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you for taking the time to leave a review – it’s much appreciated!

We are glad that you chose to start your cover with us.

Thank you for the great review.

Kind regards,

Got2Insure

Rated 5 out of 5 stars
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We are happy that you chose to start your cover with us.

Thank you for the great review.

Kind regards,
Got2Insure

Rated 5 out of 5 stars
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We are happy that you chose to start your cover with us.

Thank you for the great review.

Kind regards,
Got2Insure

Rated 4 out of 5 stars
Got2Insure logo

Reply from Got2Insure

Hi Vongai,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We aim to provide a great customer service experience and support.

Thank you for the great review.

Kind regards,

Got2Insure

Rated 5 out of 5 stars
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We aim to provide a great customer service experience and support.

Thank you for the great review.

Kind regards,

Got2Insure

Rated 5 out of 5 stars
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We are happy that you chose to start your cover with us.

Thank you for the great review.

Kind regards,
Got2Insure

Rated 5 out of 5 stars

That was good

3 August 2023
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you for taking the time to leave a review – it’s much appreciated!

We are glad that you chose to start your cover with us.

Thank you for the great review.

Kind regards,
Got2Insure

Rated 4 out of 5 stars

Good experience

Good price prompt service

26 July 2023
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We aim to provide a great customer service experience and support.

Thank you for the great review.

Kind regards,

Got2Insure

Rated 5 out of 5 stars
Got2Insure logo

Reply from Got2Insure

Hi Niloo,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We are happy that you chose to start your cover with us.

Thank you for the great review.

Kind regards,
Got2Insure

Rated 5 out of 5 stars

Best experience ever would definitely…

Best experience ever would definitely continue woth you guys

24 July 2023
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We aim to provide the best possible customer service experience and support.

Thank you for the great review.

Kind regards,

Got2Insure

Rated 5 out of 5 stars
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We aim to provide a great customer service experience and support.

Thank you for the great review.

Kind regards,

Got2Insure

Rated 1 out of 5 stars

Do not use this company absolutely…

Do not use this company absolutely useless my car got deemed a total loss and they afford me 1440 for the car the wanted to deduct 800 pound excess fee and i couldnt buy my car back like what the hell is even the point of bieng insured with these guys i can sell this car the way it is with the cat for 2500 pound absolute mockrey this company then when you make a claim every single department has a diffrent number STRONGLY ADVISE do not use this company !!

31 July 2023
Unprompted review
Got2Insure logo

Reply from Got2Insure

Hi Raheem,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We apologise that we have not met your expectations.

Please email us the claim and policy number to feedback@got2insure.com and we can review this further for you.

Kind regards,

Got2Insure

Rated 5 out of 5 stars

Fantastic

Brilliant, fast, very doable

28 July 2023
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you so much for taking the time to leave a review – it’s much appreciated!

We are happy that you chose to start your cover with us.

Thank you for the great review.

Kind regards,
Got2Insure

Rated 4 out of 5 stars

I have an experience in driving and…

I have a lot of experinces

20 July 2023
Got2Insure logo

Reply from Got2Insure

Hi,

Thank you for taking the time to leave a review – it’s much appreciated!

We are glad that you chose to start your cover with us.

Thank you for the great review.

Kind regards,
Got2Insure

Rated 1 out of 5 stars

I am very disappointed

I am very disappointed. I am on second year with this company and I made a claim for my windscreen, is more then 1 month and I don’t have any answer. I call them many times and I send them emails also but they just ignore it.

17 July 2023
Unprompted review
Got2Insure logo

Reply from Got2Insure

Hi Andreea,

Thanks for taking the time to leave this review.

We are sorry to hear about the claims experience you have had - I have chased this up with our claims team and partners. We WIll be in touch soon regarding this.

Thanks again for leaving this feedback - this helps us improve our service for you and other customers.

Best wishes,

Got2Insure

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