GotItWholesale Reviews 91

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I may live in an "unfancy" neighborhood, but my mailbox, now"decorated" with it's quite classy- looking numbers purchased from this company, is not just easy to read, but elegantly so. This purchas... See more

Rated 5 out of 5 stars

This is the second light that we purchased to be used for memorial’s at our church. My sales representative went back to my previous sale to make sure that the LED lights were the same for color, and... See more

Rated 4 out of 5 stars

I received my order in a timely manner, no complaints as far as the service. I ordered a flag holder that holds a banner on my lamp post and unfortunately have to do that more often than I would like,... See more

Rated 2 out of 5 stars

Pleased with the product that I finally received. A package no bigger than a standard letter took over two full weeks (14 days 12 working days). The ordering web site is clunky and does not accept bot... See more

Company replied

Company details

  1. Lighting Shop
  2. Home improvement shop
  3. Postbox Supplier

Information provided by various external sources

Backed by U.S. Support and Distribution. Allow Got It Wholesale to be your one-stop shop for quality, cast aluminum mailboxes, stunning street lights, decorative street signs, and beautifully distinctive yard lamps, as well as all of your energy-saving LED lighting needs. Our knowledgeable and dedicated team is here to help you create a cost-efficient residential or commercial package that perfectly suits your project, no matter the size.


Contact info

4.1

Great

TrustScore 4 out of 5

91 reviews

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Rated 4 out of 5 stars

I received my order in a timely manner

I received my order in a timely manner, no complaints as far as the service. I ordered a flag holder that holds a banner on my lamp post and unfortunately have to do that more often than I would like, the quality or the design is not durable, only able to get one maybe two years of use before I have to replace. The design is not what it should be and that’s the only reason I don’t give them five stars.

2 August 2024
Rated 5 out of 5 stars

Church Memorials

This is the second light that we purchased to be used for memorial’s at our church. My sales representative went back to my previous sale to make sure that the LED lights were the same for color, and brightness. I was using a tax exemption for our church, and she helped me get this processed prior to shipping. She was a great helping make this a seamless transaction. Thank You!

18 July 2024
Rated 2 out of 5 stars

The price has doubled on this product…

The price has doubled on this product in a little over a year. The first three cost 1700. The fourth one 3400. Nowhere near the quality it should be for the price. It’s hard to believe these can’t be built for less in the 🇺🇸

21 October 2023
Rated 2 out of 5 stars

Light fixture is damaged and I’m trying…

Light fixture is damaged and I’m trying to fix the problem. The screws popped out on two mount brackets at top of fixture. Also they sent the bulb to the wrong address? Still waiting on that item. Not a happy customer

It was a expensive street light.

4 August 2023
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Reply from GotItWholesale

We sincerely apologize for the inconvenience you have experienced, Joe. We understand your frustration and assure you that we are working diligently to rectify the issue with the delivery of your bulb. We have sent you an email with the details and expect it to be resolved shortly. Your satisfaction is our top priority and we appreciate your patience in this matter.

Regarding the issue with the light fixture, we are deeply sorry for the trouble. We would be more than happy to assist you in resolving this. Please feel free to reach out to our customer service for further assistance and
thank you for your understanding.

Best Regards,
GIWS - Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

The girl was from America and spoke…

The girl was from America and spoke perfect English. This made it easy to interact with her. She knew her job well. The delivery was smooth. All good. I’ll use your company again.

19 May 2023
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Reply from GotItWholesale

Thank you for sharing your review, Tim! We are a US-based team and we do our best to provide top-notch service to all of our customers. We are glad to hear our Rep was able to get everything taken care of for you, and we'll make sure to pass along your feedback!

GIWS - Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 1 out of 5 stars

Would not order from here

called before ordering , was told everything was in stock . go ahead and order the items and find out a week later everything is on back order

17 May 2023
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Reply from GotItWholesale

Thank you for taking the time to provide valuable feedback. We apologize for the inconvenience caused by the conflicting information about the stock availability. Maintaining accurate inventory information is a priority for us, but unforeseen circumstances can lead to discrepancies. We appreciate your feedback and have taken steps internally to prevent such situations in the future.

This order has been refunded in full, and if there is anything we can assist with please do not hesitate to reach out!

GIWS - Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

This is my second order through…

This is my second order through GotItWholesale. Shipment was fast. The lamps are absolutely stunning and is perfect for our historic park. Compliments are pouring in.

24 February 2023
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Reply from GotItWholesale

We are so glad to hear your lamps are to your liking, and we're sure your park looks beautiful! Thank you for taking the time to leave us a review, Melissa.

GIWS - Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

Order for Mailbox

Excellent service

29 September 2022
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Reply from GotItWholesale

Thank you for your review! We strive to provide excellent service and we’re glad you had a great experience.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product, shipped quickly and packaged well for shipping. Price was competitive as well. Great shopping experience.

7 September 2022
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Reply from GotItWholesale

Thank you for your review, Richard! We strive to provide excellent service and quality products. We’re so glad you had a great experience!

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 3 out of 5 stars

The only problem is the time of…

The only problem is the time of shipping the mailboxes, is too much.

19 July 2022
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Reply from GotItWholesale

Hello, Lester! Thank you for taking the time to leave us a review and providing your feedback.

We apologize there was an unforseen delay on the shipment of your mailbox shipment than was expected. We greatly appreciate your patience!

Our team has provided tracking information in an email to you as of yesterday (7/05) that your order is preparing to be shipped from our warehouse. Please double check your spam and junk folder if you have not received it.

If you need any further assistance or have any questions regarding your order, please do not hesitate to reach back out to our Support Team!

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 1 out of 5 stars

Still don't receive my item I bought…

Still don't receive my item I bought from you guys over for for 5 months now and you guys take my money. I'm very disappointed you guys steal my money and I still don't receive that Green Top

19 July 2022
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Reply from GotItWholesale

Hi Donna,
Thank you for taking the time to leave a review.

I do believe this was reviewed in error as Your Brass Number Order was placed on June 20th with us and it shipped out on June 27th. According to the tracking information, it was Delivered with USPS on July 5th.

We do sincerely hope you get the "Green Top" issue sorted out. You may have also purchased from a Clothing Store called GotIt Stores (no affiliation to gotitwholesale.com). If that is the case, their contact information is info@gotitapp.net

We would love any feedback that does pertain to your Brass Number Order.

Thank you so much,
Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars
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Reply from GotItWholesale

Thank you for your review, Donna! We strive to provide excellent service and we’re glad you had a great experience.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 5 out of 5 stars

Your crew was very attentive and…solved the problem

Your crew was very attentive and helpful.
Unfortunately - the Mfr. was not nearly as good.
Took over 2wks for Mfr to ship product after receiving order.
Then ........ the shipment got LOST in FedX's system.
Your crew was great .......... expedited the problem solution.
Rec'd product - and ...... THE PRODUCT WAS DEFECTIVE.
Your crew got to the Mfr............ and arranged for another to go out THAT DAY - via FedX overnight.
Rec'd the replacement part today.
You are great>...!
Thanks for your support...!
Chris

24 May 2022
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Reply from GotItWholesale

Thank you so much for your review, Chris! We’re glad our team was able to get everything taken care of for you. We greatly appreciate your business and hope you'll continue to keep us in mind for any future needs!

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 1 out of 5 stars

I’m still waiting for my third set of…

I’m still waiting for my third set of numbers, which were shipped via USPS.?

23 November 2021
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Reply from GotItWholesale

Thank you for your review, Joseph. Your replacement order shipped via USPS on November 9 and still looks to be en route. As of October 1, the USPS extended their standard transit times and shipments can take longer to arrive.

An email containing your tracking details was sent on November 8 when the shipping label was generated. Please contact the USPS at 1-800-275-8777 and don't hesitate to get in touch with our team if you're unable to obtain a status update.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

Rated 3 out of 5 stars

Mailbox Number Snafu

Ordered a simple house number of 2885 for my mailbox for both sides...packing slip states it correctly, but I was sent two sets of 2995 or 2665 (can't tell). The reason why it isn't a 1 star rating is because customer service is excellent and accommodating.

8 November 2021
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Reply from GotItWholesale

Thank you so much for your review and understanding, Frederick! We appreciate your grace and we’re glad our team has been able to get the error taken care of.

Got It Wholesale Support | 866.390.5227 | customercare@gotitwholesale.com

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