Production Automation Corporation Reviews 

875
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Everything went as expected. I chose free shipping, which typically takes longer, yet it was shipped very promptly. The protech mats are exceptional; they are the best mats for any purpose.

Rated 5 out of 5 stars

PAC team setup an easy to use and effective VMI online portal for all cleanroom supply. We are now easily tracking each item. PAC team monitors and replenish the inventory on a weekly basis. PAC team... See more

Rated 1 out of 5 stars

We purchased 5 pieces of StatPro SP2101 Low Profile Common Point Mat/Wrist Strap Ground Cord with 10mm Male Stud, 3 Meters Of the 5 pieces, 3 units were defective and were non-continuous electrica... See more

Company replied

Rated 5 out of 5 stars

Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have enc... See more

Company details

  1. Manufacturer
  2. Business-to-Business service

Written by the company

Since 1973, Production Automation Corporation (PAC) has supported technical products that solve manufacturing problems. PAC is both a full-service stocking distributor, and a manufacturer's representative. Customers turn to us when they need expertise on product selection, require help sourcing an alternate/unavailable product, or when an existing supplier becomes difficult to work with. As your business grows, we're growing along with you. That means we're continually adding new product lines and brands by popular demand. With so many products and options, it's important that you find the right one. We help you decode technical data into best-case purchases in person, on the web, over the phone, or on-location at your facility.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

875 reviews

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No recent history of asking for reviews

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4.3

All reviews

(875)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

These masks are the best

These masks are the best. They are comfortable and don't squish your nose. I'd give 5 stars, but the shipping cost brought it down a star. Cost for one box was $8, but it was $10 to ship it. Not very cost effective for a normal consumer ( not bulk) to purchase.

9 December 2021
Rated 5 out of 5 stars

Great service

Personal Service from Travis was very helpful and gave me confidence in ordering. Price was good for the products I ordered. Will continue use them again if the opportunity presents.

28 October 2021
Rated 5 out of 5 stars

LUXO Magnifying Lamp from PAC is fantastic!

I purchased one Luxo LED Magnifying lamp and just loved it. Then I needed a different variety and didn't hesitate to return to PAC. Hands down, their customer service and quality is the best. So are their prices! I searched for the exact same brand and model on competitive sites and they were 20-30% more. I love PAC!

26 October 2021
Rated 4 out of 5 stars

The product was great

The product was great. The repeated emails with order receipts makes you feel as if the order was duplicated. In fact I had two credit card charges, then one was cancelled. Not sure how you fix this issue but it does deter future orders online

14 September 2021
Rated 5 out of 5 stars

Excellent product and on-time delivery

Excellent product and on-time delivery. Very comfortable straps. Mouth area protrudes a little which makes it very comfortable. Very soft against the face too! I've ordered my second case and have encouraged friends and family to do the same because this KN95 should provide superior protection than a cloth face-covering. I'm a nurse and although I haven't taken this mask through an actual fit-testing process (as I would for working with known COVID positive patients), it does have a similar feel and feel to my fit-tested medical-grade N95 mask.

27 August 2021
Rated 3 out of 5 stars

The product is ok

The product is ok. We placed our order and got confirmation but our items were back ordered and we were never told. When I asked about our order I was originally told it had shipped. When I asked for tracking they realized the order never shipped. Lots of confusion.

26 August 2021

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