I have sent message on whatsapp that the product does not seem original and i was being told to use it after 8-9 sprays. Even after trying that, its still the same. I have requested for replacement wi... See more
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This is my first buy & i am very much satisfied with everything. The price, the range of product, the courier selection & finally the product, which I picked & got a considerable discount.
Company replied
Great experience. Now that GottaGo is coming up with clothing too and new perfume range, I'm sure you'll see me shop with you often. 👍
Would have appreciated if there was an offer on the next purchase. This is how you can make buyer a potentialy regular and consistent purchaser. Loyalty comes with a price.
Company details
Written by the company
Buy Perfumes, Deodorants, Clothing, Bags & Luggage, Personal care appliances, Health & Care online at best prices on GottaGo.in | Original Brands - Free & Fast Shipping - Secure Payments - Cash On Delivery/EMI options - Easy Returns
Contact info
304, Swami Narayan Marg, Bharat Nagar, Ashok Vihar, 110052, Delhi, India
- 9911010123
- care@gottago.in
- gottago.in
fragrances being original
26 September 2024
Unprompted review
Reply from GottaGo.in
Thank you Divya for a 5 star review and your continued patronage.
This means a lot to our team.
We look forward to having you shop again with us on GottaGo.in
Regards
CX Team GottaGo
Reply from GottaGo.in
Thank you sweet princess for your sharing your experience and a five star review.
This keeps us motivated to do even better.
We look forward to having you shop again with us on GottaGo.in
Regards
CX Team GottaGo
Reply from GottaGo.in
Thank you Ravish for your appreciation and a five star review.
We look forward to having you shop again with us on GottaGo.in
Regards
CX Team GottaGo
Reply from GottaGo.in
It was a pleasure talking to you and understanding your concern. We assure you of better communication and delivery timelines in the future.
We look forward to seeing you shop with us again soon!
Reply from GottaGo.in
We regret that you faced inconvenience due to the unavailability of the perfume you ordered in 200ml pack size on our website, GottaGo.in.
We offered you a refund of the access amount and ship the 100ml pack with a discount or a full refund, which you opted for.
Please accept our sincere apology and let us know if there is anything further we can assist you with.
You can find our contact details here: https://gottago.in/pages/contact
The Products which we Order it's the…
The Products which we Order it's the Original and timely delivery.
11 June 2024
Reply from GottaGo.in
Wow, thanks for the amazing 5-star review! We truly appreciate your feedback and it motivates us to keep improving GottaGo.in
We look forward to seeing you shop with us again soon!
Bad experience
Very bad experiance ,u sended complete wrong itame without return option too bad
5 February 2024
Reply from GottaGo.in
We regret that you had a poor experience shopping with GottaGo.in
However, the return option is available for any wrongly shipped product. Please visit the link below for complete returns policy:
https://gottago.in/policies/refund-policy
We will contact you at the email/phone number given by you at time of placing the order and try to resolve the issue.
You can also contact us here: https://gottago.in/pages/contact
We apologize for the inconvenience you might have faced and assure you the best resolution possible at the earliest.
Sincerely,
Team GottaGo
Reply from GottaGo.in
Thank you Rajiv for a stellar 5 start review. We look forward to having you shop again with us on GottaGo.in
Regards
CX Team GottaGo
I order the wrong product and asked for…
I order the wrong product and asked for return and refund but still there's no action taken
8 December 2023
Selling original products
Selling original products for less price than other companies.The delivery person was very kind.
12 March 2023
The perfume that I ordered was a fake…
The perfume that I ordered was a fake one. Even after sending mails to gottago, I didn’t hear anything back from them. I have literally wasted more than 3700 on a fake perfume which smells disgusting.
7 February 2023
Didn’t get my product
Didn’t get my product. They called me and said that don’t pick up the product now,we will deliver your product soon.I don’t know what is going on.
9 November 2022
Worth Buying
8 July 2022
Good product and prompt delivery
11 April 2022
Absolutely original product.
22 January 2022
Great Customer Service
Great Customer Service, Excellent product quality available at competitive rates and 100% authentic products. A hidden gem.
9 December 2021
My first experience with gotta go,the…
My first experience with gotta go,the site needs to provide constant visibility of order status , in absence of this feature uncertainty lingers with the buyer till the merchandise is delivered.Overall experience is excellent though.
22 July 2021
Genuine perfume & quick service
22 July 2021
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