Have purchased a Car Breakdown insurance with GoVivid and fortunately have not yet had to use the service however if the service is as good as the service we've received to date from GoVivid, we'll b... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
very easy online and a good price hopefully we wont need to call them out Been with the RAC with 2 vans and a car for 6 years terrible call out and customer service , never again and very expensive
Company replied
Just purchased my policy with Govivid and the process was quick and easy! Haven’t started the policy yet, but so far everything has been smooth and straightforward. Looking forward to getting started... See more
Company replied
I bought breakdown insurance from GoVivid, I found it on a price comparison site. Compared it with others and found this to be a reasonable price of the cover I wanted. It was easy enough to buy too... See more
Company replied
Company details
Written by the company
No jargon, no endless forms, just good-quality cover sorted quickly and simply online. We believe life admin eats up enough of everyone’s time and we’re here to make getting insured easy, so you can tick it off your to do list and get back to the fun stuff. Breakdown by GoVivid provides reliable roadside assistance, offering a range of breakdown cover options from local to nationwide all designed to keep drivers moving with confidence and peace of mind. At GoVivid we focus on clear policies and helpful customer service, GoVivid aims to make vehicle protection straightforward and stress free.
Contact info
80 Baxter Avenue, SS2 6HZ, Essex, United Kingdom
- 0203 1787 776
- info@govivid.co.uk
- govivid.co.uk
4.5
Excellent
93 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very easy to navigate site
Very easy to navigate site. Excellent prices for very good cover. Would recommend
8 April 2026
Reply from GoVivid
Hi Randall,
Thanks for the review!
It's great to hear you found the cover you needed at an excellent price. We really appreciate your recommendation.
Best wishes,
The GoVivid Team
Reply from GoVivid
Hi Vivien,
Thank you for your feedback, that’s exactly what we aim for!
If you ever need any assistance or have questions down the line, we’re always here to help.
Best wishes,
The GoVivid Team
The guidance from the advisor which…
The guidance from the advisor which enabled me to choose the right package.
8 April 2026
Reply from GoVivid
Hi Sandra,
Thank you for your kind feedback. We’re delighted to hear that the guidance from your advisor helped you choose the right package.
If there’s anything further we can assist you with, please don’t hesitate to reach out, we’re always here to help.
Best wishes,
The GoVivid Team
Easy to complete forms online
Very easy to complete forms online. Reviews were good. Haven't needed to use the insurance yet, so... so far so good!
7 April 2026
Reply from GoVivid
Hi Joanne,
Thanks for taking the time to leave a review!
We're delighted everything has been smooth so far. If you ever need assistance, our team is here to help.
Best regards,
The GoVivid Team
Reply from GoVivid
Hi David,
Thank you, great to know! We're really pleased you found the process straightforward and that you were happy with the price.
If you need anything at all, just let us know, we’re always here to help.
Best regards,
The GoVivid Team
Reply from GoVivid
Hi George,
Thanks for your review!
Glad to hear you found the price competitive for what you needed. If you ever need anything more from your cover, we’re always here to help.
All the best,
The GoVivid Team
Professional employee
I took out a policy for my son and made a mistake which I couldn't rectify myself. I contacted Govivid and spoke with Graham who was a breath of fresh air. He spent the time to sort out the issue calmly and professionally with the result I needed. After this experience I would certainly recommend this company and thank Graham for his dedicated approach relieving my stress.
Many thanks
14 April 2026
Reply from GoVivid
Hi David,
Thank you so much for your kind review, it really means a lot.
We’re really glad we were able to help get everything sorted for you and take some of the stress away. Mistakes happen, so it’s no problem at all, just happy we could get the right outcome in the end.
Thanks as well for recommending us, it’s really appreciated! We’ll be sure to pass your feedback on to Graham.
If you ever need anything in the future, don’t hesitate to get in touch.
All the best,
The GoVivid Team
All good turned and sorted as promised…
All good turned and sorted as promised good service
9 April 2026
Reply from GoVivid
Hi Shaun,
Thanks for your review, really glad to hear everything got sorted as promised!
Great to know you were happy with the service. If you ever need anything else, just give us a shout.
All the best,
The GoVivid Team
Easy to do on line just had to print…
Easy to do on line just had to print off Policy Documents thank you.
13 April 2026
Reply from GoVivid
Good morning,
Thank you for your feedback, I’m glad to hear you found the process easy to complete online.
If you need any help with your policy documents or anything else, please don’t hesitate to get in touch.
Thanks again!
Kind regards,
The GoVivid Team
I was with another Breakdown cover…
I was with another Breakdown cover provider for a few years but they kept increasing their prices, I checked out a few online sites and stumbled on GoVivid, got a quote that was half the cost of my usual company and the way things are with cost increases thought I would give them a chance, I hope I never need them but its peace of mind knowing you have cover, just in case.
13 April 2026
Reply from GoVivid
Hi Terry,
Thanks so much for taking the time to leave a review, it’s really appreciated!
I’m glad to hear you found us and that we could offer you a more affordable option. Totally understand how frustrating rising costs can be, so it’s great we could help with that.
Hopefully you won’t need to use the cover, but as you said, it’s always good to have that peace of mind just in case.
If you ever need anything, we’re here to help.
All the best,
The GoVivid Team
The price and conditions seem great
The price and conditions seem great, but as I've not broken down yet..I dont know about your other services.
5 April 2026
Reply from GoVivid
Good morning,
Thanks for the review.
We understand that it’s hard to comment on all aspects of the service until you’ve needed to use them, but it’s great to hear that you’re happy with the price and level of cover so far.
We’re always keen to gather feedback at every stage of the policy, as it helps us understand what we’re doing well and where we can improve.
Thanks again for choosing GoVivid, we’re here if you ever need us.
Best regards,
The GoVivid Team
Quick and easy no need to look around…
Quick and easy no need to look around good price
10 April 2026
Reply from GoVivid
Hi Lloyd,
Thanks for your great feedback!
We’re really pleased to hear you found the process quick and easy, and that you were happy with the price without needing to shop around.
Thanks for choosing GoVivid, we’re here if you need anything in the future.
Best regards,
The GoVivid Team
good service once call answered
once recovery was FINALLY despatched, it took a long time to arrive as it had come from NW london to SE london?? recovery agent-ADR(Mohammed & Alz) were fantastic- friendly,professional & efficient. initiating call out was frustratingly hard work, ages for call to be answered & then ask a whole array of unnecessary ridiculous questions such as what is my drive made of?? however eventually got past that & all was well. good service once call was answered & interrogation completed.
2 April 2026
Reply from GoVivid
Hi Mr Bell,
Thank you for your detailed feedback.
We’re sorry to hear that the initial call-out process was frustrating and that it took longer than expected. We appreciate your patience while everything was being arranged.
We’re also sorry if the questions asked during the call felt unnecessary, they’re intended to ensure we send the right help as quickly as possible, but we understand how this may have felt in the moment.
That said, it’s great to hear that Mohammed & Alz from ADR provided such a positive experience once on scene.
Thanks again for choosing GoVivid, and we’re glad everything was resolved in the end.
Best regards,
The GoVivid Team
Easy transaction and good price
9 April 2026
Reply from GoVivid
Hi Martin,
Great to know everything was easy and that you found a good price.
Thanks for choosing GoVivid, and if you need anything, we're just a phone call away.
Best regards,
The GoVivid Team
Everything was straight forward and…
Everything was straight forward and easy to understand. Excellent value for money.
26 February 2026
Reply from GoVivid
Hi Ian,
Thanks for the feedback!
We’re really pleased to hear you found everything straightforward and easy to understand, and that you feel you’re getting excellent value for money.
Have a great weekend.
Best regards,
The GoVivid Team
It was simple and straight forward and…
It was simple and straight forward and the price is really good.
7 April 2026
Reply from GoVivid
Hi Dav,
Thank you! We’re glad you found everything simple and straightforward, and that the pricing met your expectations. We really appreciate your feedback!
Thanks for choosing GoVivid.
Best regards,
The GoVivid Team
good rate on insurance ,
good rate on insurance ,, quick response , easy to insure with ,, documents sent to my email as requested , thank you
31 March 2026
Reply from GoVivid
Hi Dave,
Thank you for your kind words! We’re pleased everything was quick and easy for you. Much appreciated.
If there’s anything else you need, please don’t hesitate to get in touch.
Kind regards,
The GoVivid Team
Reply from GoVivid
Good morning,
Thanks for your feedback, we’re really pleased to hear you found it easy to join and get started!
If you need anything, you know where we are.
Best regards,
The GoVivid Team
Applied for my motor breakdown cover at…
Applied for my motor breakdown cover at govivid
found them very reasonably priced unlike my other previous cover with another firm.
Never used this company before so time will tell if they are as good as their advert says then I will use them again application form very straightforward payment went through easy.
4 April 2026
Reply from GoVivid
Hi Tony,
Thank you for your review! We’re really pleased to hear that you found our pricing competitive and the application process straightforward and hassle-free. It’s great to know everything went smoothly with your payment too.
We understand that trust builds over time, and we appreciate you giving us a try. Rest assured, we’re here to provide reliable support whenever you need us. We look forward to being there for you and hopefully continuing to meet your expectations in the future.
Thanks again for choosing us!
Best regards,
The GoVivid Team
Good options for every pocket
Clear & good service for the options that suit your needs & pocket. Competetive prices for my requirements.
5 April 2026
Reply from GoVivid
Hi Ian,
We really appreciate your review, thank you!
So pleased to hear our service was clear and offered options that fit both your needs and budget. And it’s brilliant to know our prices were competitive for you!
We’re here if you need us, thanks for choosing GoVivid!
Best regards,
The GoVivid Team
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