While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Liars and breaking several Europen level laws. GoWild's sister casino wildjackpots.com claimet to have several rwsponsible gambling tools inplace when they actually had 0. Also they refuse to answere... See more

Rated 2 out of 5 stars

Honesty the depositing the game choice all reasonable. The after service, withdrawing, claiming a bonus all are like pulling teeth, very painful. You can’t speak to anyone except live chat w... See more

Rated 1 out of 5 stars

This site is a scam. I had made decent winnings from my initial deposit, I go to log on and then all of a sudden their live support is telling me my account has been closed and I’m being refunded. Min... See more

Rated 5 out of 5 stars

Absolutely the best online casino by far. Quick withdrawal after 48 hour pending . Upload ID easy and above all great if not amazing customer service they are fast accurate and very very compitent at... See more

2.5

Poor

TrustScore 2.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This site is a scam

This site is a scam. I had made decent winnings from my initial deposit, I go to log on and then all of a sudden their live support is telling me my account has been closed and I’m being refunded. Mind you they refunded my deposit not my winnings, I’m owned over $600 and they won’t give me my winnings. I’ve emailed their support account 4 different times without a response and the live agents are useless. Beware of this website.

5 June 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this casino I won $3000

Do not use this casino I won $3000. They lied and said I took a bonus but yet my history showed no bonus.when I asked for proof of me taking a bonus I was given the run around. When I gave them all the evidence I had including an email stating that there system didn't catch the bonus that I supposedly took they canceled my account. Customer service refused to help me and they basically stole $3000 from me. I had won here and there and trusted that I was gonna receive the money. Because I trusted this casino I went and spent my rent money and other money that I had on buying food and things. I'm a single dad this completely messed up my life as I was stupid to trust them. Since this all happened I have been kicked out of my house and my pickup which I use to get to work has been repoed. Because of my repoed truck I have just recently lost my job. They still refuse to reply to my emails.

5 November 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS CASINO FRAUD I won…

DO NOT USE THIS CASINO FRAUD I won 4,000 and they didn’t give me the winning first they asked me for every ID I own then they told me I can’t collect my winning, please don’t waiste your time, thank goodness I have a large following on social media that will be warned as well

7 September 2020
Unprompted review
Rated 1 out of 5 stars

complete one sided

been a member for 12 years, lost over 55000 ,when i complaian the same ole stories from operaters,, just luck,,,iam here to warn you about this site,,it's just a one way street,,deposit only..12 years of depositing and loseing ,yes is my fault, just found out threw my resaerch this site has been blacklisted..so folks please stay away..don't want what happened to me to happen to you.

3 September 2020
Unprompted review
Rated 1 out of 5 stars

Dont use bonus in this casino!!

Dont use bonus in this casino!!! terrible conditions!!!

If you deposit 50€ you will get 70 FS. You have to wager deposit + wins from freespins 35x!!!

terrible casino

24 August 2020
Unprompted review
Rated 1 out of 5 stars

TAKE MY ADVICE .

TAKE MY ADVICE .. DO NOT DEPOSIT TO THIS SITE !!!!!I have been depositing and playing for a few months now ... they will take your money with no issues but when you win and want to withdraw .. they need to be sent copies of your identification...i have been sending pics of such Id's and they keep saying that it's not enough of the pics were blurry ... many other inane reasons . This site is a scam ... do not deposit to this or any of their sister sites ... the info I gave when I registered and the photos I sent should have been enough. They dont need all of this id to take your money but will make every reason not to give you your winnings ..

1 August 2020
Unprompted review
Rated 1 out of 5 stars

Garbage

Garbage ! I deposited 100 and had free spins to which I won 20 dollars with. I then won a bit but couldn't withdraw until I wagered over 4500 dollars because of the measly 20 dollars I won. Fine so I did that and after all was said and done I was up 1000 attempted to withdraw and they came back to me 3 days later saying I breached the bonus rules with some shoddy explanation with lots of numbers to try and confuse you .... Don't ever use !

11 May 2020
Unprompted review
Rated 2 out of 5 stars

Horrible customer service for the small…

Horrible customer service for the small time but repeated customer, my banking was down and ask for a free spin bonus to help while I wait and it took 4+ minutes in the chat just to get back to me and say there was nothing they could do. I politely asked for them to close my account and they then offered 15 free spins which I respectfully declined and terminated my account. I would look elsewhere for a more positive reviewed online casino

5 April 2020
Unprompted review
Rated 1 out of 5 stars

Criminals full stop!!

All of the related casinos such as astralbet, wildjackpots and GoWild included is run by criminals. These casinos are happy to take players deposits from countries that prohibit advertising to and taking of bets. They want your money and that's all they offer, if you would consider that a service.. They are true criminals who have predatory terms and who aren't serving players to an acceptable standard. Scammers!!!!!!

8 December 2018
Unprompted review
Rated 2 out of 5 stars

Honesty the depositing the game choice…

Honesty the depositing the game choice all reasonable.

The after service, withdrawing, claiming a bonus all are like pulling teeth, very painful.

You can’t speak to anyone except live chat who just have no Authority. They cut and paste responses and generally ignore questions asked.

Add into the fact they average 6-7 mins to type a response and you really have sub standard customer support from them.

Honestly avoid them, they trade as a faceless company and are happy to take money but if any issue arises good luck. Avoid there are many reputable casinos out there

31 October 2018
Unprompted review
Rated 1 out of 5 stars

Liars and breaking several Europen…

Liars and breaking several Europen level laws.
GoWild's sister casino wildjackpots.com claimet to have several rwsponsible gambling tools inplace when they actually had 0. Also they refuse to answere any personal fata request that they should provide. They are directly breaking GDPR laws. Casino does not care and they hide behind their Maltese license.

26 July 2018
Unprompted review
Rated 3 out of 5 stars

Not for high stakes players

I stayed as a member for 3 weeks. For the first 2 weeks, I kept losing in net (around £ 9000 deposit against £ 6000 withdrawal) My withdrawals were always processed smoothly within less than 24 hours.

On the third week, I got lucky to turn things with a total of £4000 withdrawal against around £ 1500 deposit. That's when things started to get dodgy; they started investigating "my gameplay" and held on to my withdrawals for 4 days.

At the end of the "investigation", they processed my withdrawals and I received the funds with no problem.

I deposited another £ 200 and withdrew £ 2250 with that. The withdrawal was processed in less than 24 hours. My bet sizes were between £ 1 and £ 40 during this gameplay.

The next day I deposit another £ 200 and start playing but the slots don't let me bet more than £ 1. I connect to support and they tell me they have put a limit on my bet size according to this term:
"7.8. We reserve the right to refuse, restrict, cancel or limit any bet. Neither we (including our employees) nor the partners or suppliers shall be liable for any loss, including loss of winnings."
I just closed my account with them and wanted to share my experience.

To summarize, I can't say I'm unhappy as they processed all my withdrawals at the end. However, it's neither ethical nor nice to push someone out of your website by limiting his gameplay when they start winning.

So; good for low stakes players that just gamble for fun but probably not the best casino for big winners.

22 June 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely the best online casino by …

Absolutely the best online casino by far. Quick withdrawal after 48 hour pending . Upload ID easy and above all great if not amazing customer service they are fast accurate and very very compitent at there jobs. Can't fault at all. Great online slots bonuses superb and super fast upload on games.

30 December 2017
Unprompted review
Rated 1 out of 5 stars

extremely predatory terms and …

extremely predatory terms and conditions , designed to make it tough or nearly impossible to cashout your winnings. Dont trust my word for it just look their own terms or one of the related online reviews

18 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent experience

From the first moment i came across this site via google search i was impressed. The site looks great and is very easy to understand and navigate around. I made a small purchase and received a massive extra on my first purchase of extra funds to play with.

The service team was really kind and helpful explaining me how to cashout my winning (i made €1000 !!!) and everything was showing in my account 48 hours after. I am so happy i am looking for places to spread the good work. I didnt have such good experience with other brands but gowild casino is defiantly one i can recommended.

feel free to contact me if you need more info and have fun!!!
Bo

25 June 2015
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look