Mohamed called to tell us where to meet him at the very busy Miami Port and picked us up early which worked out perfectly! He got us safely to the Ft Lauderdale airport and was the perfect end to our... See more
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Since 2007, GO Airport Shuttle has specialized in airport transportation, offering both shared ride shuttles and private car services for travelers across the country. We pioneered the shared ride shuttle model, grouping passengers with similar destinations to help keep fares lower and reduce traffic around airports. Over the years, our service has grown to include airport car service, point-to-point transfers, private rides for around town, hourly charters, and transportation for groups and special events.
What sets us apart is our network of trusted local affiliates. Whether you need a ride from your home, office, campus, or hotel, GO provides door-to-door airport pickups and drop-offs. With flight tracking, real-time driver updates, and one-click mobile check-in, we make every step of your trip easy. You can even book your entire journey—including both departure and return rides in multiple cities—at once.
Our focus has always been on safety, transparency, and reliability. We offer upfront pricing with no hidden fees or surge rates, and you can cancel for free within 24 hours. GO Airport Shuttle is available 24/7, with customer support ready to help when you need it.
We invite you to read our reviews, follow us for updates, and let GO handle your ground transportation needs—so you can focus on what matters most: your trip.
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We booked a private van for 6 people plus luggage from the Port of Miami to Miami Airport. Driver sent a text with instructions and communications were clear and concise. We ended getting off the ship earlier than anticipated but this wasn’t an issue since the driver was already in the area. We walked out of the terminal and straight to the waiting van. Driver was very courteous and helpful. Couldn’t have gone smoother, we’ll definitely use this service again when flying/cruising from Miami

Reply from GO Airport Shuttle
Our driver, Zak, was in constant contact, via text messages, with us during our flight from Texas to Florida! Our flight had delays but he followed us all the way to baggage claim where he greeted us with much kindness. Our arrival was after midnight and his concern for our safety with hotel checkin and our room met our satisfaction before he left us was "beyond the call of duty". We will definitely use their services on our next trip to Fort Lauderdale! Hopefully, Zac will be our driver because we will ask for him specifically! He is an honorable man and represents the company very well. We're 100% pleased with that.

Reply from GO Airport Shuttle
Communication was better than expected.
Only thing I would recommend would be more details inspections of working seat belts and vehicle maintenance.

Reply from GO Airport Shuttle

Reply from GO Airport Shuttle

Reply from GO Airport Shuttle
They were flexible with me arriving late due to traffic and they were very helpful!! I forgot to drop off my rental key and they dealt with it for me. The driver was very professional and communicated excellently! I would definitely use this service again and recommend it to anyone looking for a transport service.

Reply from GO Airport Shuttle
Professional and on time! Beautiful suv with plenty of room! Would definitely recommend!

Reply from GO Airport Shuttle
The service was outstanding, Sam was very friendly, helped us accommodating ALL our baggage (we are moving to the US, so imagine how many bags!!!). And not only that, he gave me a ride to the Car Rental Center where I was going to pick a car for the month, and took my family safely to our destination. It’s so good to meet truly committed professionals like Sam, that made this very best to welcome me and my family. Thank you very much for everything!

Reply from GO Airport Shuttle
Melvin, the driver was excellent!
The only complement would be that we were not told that they would have sign with our name inside the airport. We were that they would waiting for us at the ground transportation area. So we wasted time in trying to find the driver. I had to ask somebody to give a call to the driver.

Reply from GO Airport Shuttle
you listed a service for 10 passenger and 10 luggage and we were 5 passenger with 7 big luggage plus carry on
and they made me a big trouble for having that luggage

Reply from GO Airport Shuttle
the driver was in contact with us and he found us right away. Great experience.

Reply from GO Airport Shuttle
Driver worked through our flight delays and local terminal traffic flow to ensure we were taken to our hotel safely!

Reply from GO Airport Shuttle
Driver was on time and very helpful. We arrived at our destination in plenty of time. The vehicle was clean and comfortable. Would highly recommend the service and will use again on future visits.

Reply from GO Airport Shuttle

Reply from GO Airport Shuttle
Timely, great driver, flexibility, loved having driver name and number, great tracking of flights

Reply from GO Airport Shuttle
The transport went very well. The driver was polite and helpful with our luggage. Highly recommended

Reply from GO Airport Shuttle
All three drivers we had were on time/early, extremely courteous, the cars were spotless and very comfortable. Would recommend highly!

Reply from GO Airport Shuttle

Reply from GO Airport Shuttle
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