GrabBars.com Reviews 1,224

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the superior craftsmanship, sturdy feel, and attractive appearance of the grab bars. Many people found the website user-friendly, making the ordering process easy and efficient. The delivery service is frequently mentioned as exceptionally fast, with items arriving promptly and well-packaged, often exceeding expectations for standard shipping. However, some customers were dissatisfied with the return policy, describing it as difficult or effectively useless, especially when products did not meet their expectations regarding appearance or description. A few people also reported issues with packaging, noting that some items arrived without adequate protection or were crammed into boxes, leading to minor damage.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Quality

Consumers consistently express high satisfaction with product quality. Many reviewers praise the items as... See more

Order

Customers had positive experiences with order. Reviewers consistently praise the ease of ordering, with many... See more

Website

Reviewers mention positive feedback about the website. Customers found the website easy to use and navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such an easy and satisfying experience in purchasing grab bars from GrabBars.com. Instead of scrolling through lists and lists of grab bars on a popular 'smile' big company site and being frustrated,... See more

Company replied

Rated 5 out of 5 stars

I highly recommend grabbars.com for their product selection, product information, placement guides, informative installation guides, and helpful customer service. Pricing is competitive too, even wh... See more

Company replied

Rated 5 out of 5 stars

My wife was coming home from the rehab hospital. The therapists said we needed a horizontal grab bar in the shower at home. The grab bar was ordered from Grabbars.com, shipped, received and now we... See more

Company replied

Rated 5 out of 5 stars

We updated our bathroom and decided to install ADA compliant grab bars. Found GrabBars.com online. Great selection and ordered easily. Package arrived two days later, using standard delivery. Durin... See more

Company replied


Company details

  1. Bathroom Supply Shop

Written by the company

GrabBars.com is the the internet's #1 destination for grab bars for showers, bathtubs, toilets, and more! Our bathroom grab bars come in a wide selection of colors, styles, shapes, and lengths. Searching for a specific designer grab bar? Rest assured, we have it. All grab bar orders ship within 24 hours!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Necessary grab bars

I’ve ordered grab bars several times and have always been satisfied with the timely delivery. Plus, the bars were exactly as expected. Very satisfied.

13 July 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your continued trust and kind words! We're so glad to hear you've been consistently satisfied with both our products and delivery. We appreciate your support and look forward to serving you again!

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Beautiful grab bars, fast shipping

We are doing a complete bathroom remodel and we needed a grab bar for the shower and one for the toilet wall. The only grab bars I had ever seen were the standard ADA boring ones that you find in public restrooms. I decided I wanted something that matched the rest of our Hardware so I went to grab bars.com and found a large variety of designs and prices. I found a design and finished that match the rest of our hardware and ordered them. I had them shipped overnight because our contractor needed them right away, and they arrived by noon the next day. Great service, great selection, great prices. Buy without fear, this is a great company.

9 July 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you so much for the fantastic review! We're thrilled you found grab bars that matched your hardware and they arrived swifty. We truly appreciate your trust in us—wishing you the best with your beautiful new bathroom!

Jayme
Customer Service Manager
704-800-4629

Rated 3 out of 5 stars

Not oil rubbed bronze

Looks sturdy enough. I haven't installed it yet.
The oil rubbed bronze is black with a very small amount of copper color sprayed on it. You have to look real close to see the specks of copper spray. I guess this is how the Chinese make "oil rubbed bronze". They make a point of mentioning "dark bronze" so I'm assuming others have complained already. I just couldn't imagine that it was actually black.

8 July 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for your feedback! Our dark bronze finish is designed to offer a rich blend of dark chocolate and espresso tones, accented with subtle flecks of gold in a muted powder finish. This gives it a luxurious and sophisticated look that’s a bit different from traditional oil rubbed bronze finishes you might be familiar with. We appreciate your observation and hope you’ll love how it looks once installed!

If you have any questions or need assistance during installation, please don’t hesitate to reach out.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Always reliable and professional

Always reliable and professional. Our go-to for grab bars in our Aging in Place business.

8 July 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

We're honored to be your trusted partner for grab bars in your Aging in Place business. We look forward to continuing to support you in the future!

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Quick delivery and easy to choose…

Quick delivery and easy to choose products. Our experiences have been great.

30 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you so much for sharing your review. We're thrilled to hear you had a great experience and found our products easy to choose.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

These bars come in a variety of styles…

These bars come in a variety of styles and sizes. We love the gentle wave form of the one we purchased. (We bought a second one for another bath we are refinishing). They are very solidly made and easy to install. Arrived very quickly after we ordered them.

25 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

We're glad to hear you love the wave series. We appreciate your order!

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

I called to place my order

I called to place my order. They were extremely helpful, and answered all my questions with clarity and kindness.
I would definitely deal with them again.

26 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for sharing your experience. It is wonderful to hear we were able to assist you. We look forward to helping you again.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping. Exactly what the product specs state. The flange holes make installation a breeze no matter the substrate and blocking challenges.

27 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

We are so glad you are pleased. Thank you for your straightforward review.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Highly recommend

GB-DESIGN-18-P Designer Series Grab Bar - Polished, 18" 1
GB-DESIGN-36-P Designer Series Grab Bar - Polished, 36" 2

Installed these in my elderly moms shower. Excellent quality. Very well packaged...not a scratch on them.

The screws that came with it I used for only screwing into studs. Otherwise i used 3/8 stainless steel toggle bolts.

I highly recommend. Looks great.
Thankyou

29 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

It is wonderful to hear you are pleased with your mom's grab bars. Thank you for sharing your 5-star experience and for your recommendations.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Excellent price, product and service

We needed two grab bars mounted on the outside of our home to help family members safely navigate a single step to/from our home. The staff at Grabbars.com were courteous and friendly in answering our questions as to whether the bars could be mounted on stucco (one into an external corner, one adjacent to a slider; both have wood underneath) under a covered porch. The wave grab bars are extremely well made. We were happy to see that the ends are finished metal; there is no plastic cap to seal the bar off as in our name brand bathroom grab bars. Excellent product, price and service.
They also referred us to a local installer. They were courteous and professional as well, but we ended up using our handyman for the installation.

20 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for sharing your experience. We are thrilled to hear our team was able to assit you.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Functional and Beautiful

I purchased three grab bars for my walk-in shower and one for my toilet area. I just had them installed. They are both functional and beautiful. The bars are quality. I am glad I found this company.

26 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

We are glad you found us too. Thank you for your review.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

These grab bars are a very high quality…

These grab bars are a very high quality product. After my wife’s surgery we did some of our bathrooms. These were such stylish and functional products that we decided to finish the house so that all of our bathrooms are fall proofed as we move into our senior years. These are much better quality than what you buy at the hardware and building supply stores. We have a high-end home and we wanted to keep it looking high-end as we age.

27 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

It is wonderful to hear you are pleased with the quality of your bars. Thank you so much for sharing you experience with us.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Easy to order

Easy to order, great selection, order arrived when they said it would.

20 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for sharing your experience. We are thrilled you are happy with your order.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Aging in place

I'm remodeling a bathroom--removed a fiberglass tub/shower combo and replacing it with an acrylic tub with cultured marble surround. I'm 70 years old and preparing to age in place, hence grab bars. I shopped online--Amazon, Walmart, Home Depot, Lowes, etc. and was going to purchase from one of them, but I couldn't find the finish that I wanted that would match the different sizes that I needed. From what I had seen at websites that focused on grabbars, they were much more expensive that the other general sites I was looking at. On a lark, I clicked on grabbars.com.
I was very surprised at the wide selection, not only of styles, but of finish and color as well. I spent time on the website perusing the guides and resources sections of the website and found them to be detailed and very helpful.
At about 9:00 p.m., I decided on some grabbars and added them to my cart, but didn't proceed any further because I wanted to double check myself the next day when I wasn't tired.
The next morning I had an email from the owner asking why I had stopped and giving me his phone number so that we could discuss what kept me from ordering. While I have had many an email from various companies letting me know that I had left something in my cart, no company has ever asked me to call them. That email from Lee Lowden cemented my desire to order from Grabbars.com. I did make changes to my order, but I did order on the same day. The order was made on a
Tuesday, and the bars were delivered Thursday. Wow!
I've yet to install them because the cultured marble has yet to be placed, but I am pleased with the quality of the bars. My wife and I have been test placing the bars (solid blocking wherever I thought bars would/should go) to see what works best for us. We are looking forward to many years of satisfaction from this purchase.

17 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

It is wonderful to hear you are pleased with your ordering experience and Lee's personal follow up. Thank you so much for sharing your experiance with us.

Jayme
Customer Service Manager
704-800-4629

Rated 3 out of 5 stars

Extreme cost of shipping your product

Extreme cost of shipping your product and - exploitation.

17 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

In order to keep our products at a reasonably low price, we are unable to provide free shipping on orders. We attempt to provide a variety of shipping options to meet project timelines and budgets.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Had the modern grab bars that we liked…

Had the modern grab bars that we liked for mom. She did not want her grab bars to look industrial like a hospital. We both liked the wavy grab bars from the moment we saw them. We put 3 in the shower,1 next to toilet and will be using 1 as a towel bar so everything matches and looks uniform. Thanks grab bars for the speedy delivery!

19 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

You're most welcome. We are glad we were able to provide fashionable grab bars options for you and your mom.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Great looking grab bars

Great looking grab bars. Blended in well, don't look like typical grab bars yet totally functional. Shipping was fast at a resonalble price, did not slow the project down.

19 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

It is wonderful to hear you are pleased with your grab bars & shipping cost. Thank you for sharing your 5-star experience.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

Arrived super fast and looks to be good…

Arrived super fast and looks to be good quality. Have not installed it yet. Very helpful customer service.

13 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

It is great to hear are pleased with your grab bars. Thank you for sharing your experience and please reach out with any installation questions.

Jayme
Customer Service Manager
704-800-4629

Rated 5 out of 5 stars

A great company to deal with

A great company to deal with. I placed my order on Monday and it was on my door step the next morning. The product was exactly what I expected.

14 June 2025
Unprompted review
GrabBars.com logo

Reply from GrabBars.com

Thank you for sharing your experience. We are thrilled you are happy with your order.

Jayme
Customer Service Manager
704-800-4629

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