While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The GrabzIt Team have helped me on two occasions, despite my ignorance. Those occasions were regarding conversion of my ASP.NET page (HTML, with an image) to PDF. Answers to my questions were pun... See more

Rated 5 out of 5 stars

InspiredLiving had a requirement for capturing form screenshots as part of its application to automate office forms. With the Grabzit tool, we have achieved way more than what we expected. Their timel... See more

Rated 5 out of 5 stars

I produce quite a lot of PDFs (and now jpgs) on demand from my site visitors. The service from Grabzit is excellent. Support, when needed, is simply amazing and the pricing is the best!! My sit... See more

Rated 5 out of 5 stars

Amazing and unique product and amazing support team. I've been using it for about 2 years or so and whenever I've had issue or question they have responded literary in minutes and sorted everything... See more

Company details

  1. Software company

Written by the company

Founded in 2012, GrabzIt is a leading web capture and conversion platform used by developers and businesses worldwide. We provide powerful APIs and online tools that allow you to programmatically capture web pages as high-resolution screenshots, PDFs, and videos, or extract data via our advanced Web Scraper. Whether you need to archive website content for compliance, automate reporting, or monitor competitor changes, GrabzIt offers a scalable and secure infrastructure to get the job done. We pride ourselves on reliable uptime, high-fidelity rendering, and responsive support for our users.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Customer Care and Fast, Reliable Service.

They truly stand out with their commitment to customer satisfaction and professional approach. They always respond to my support requests quickly and with a solution-oriented mindset, making the entire process extremely smooth. The quality of their services is remarkably high, and their offerings are incredibly fast and reliable. It has been a long time since I experienced such attentive and high-quality service. I sincerely thank their professional team for their dedication and efforts. I highly recommend them with confidence.

13 April 2025
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever. They actually play you dumb and make you look stupid when answering questions - not professional at all!

EDIT: To the response - The generic suggestion that was provided which links to the community forum / thread doesn't help. NOR telling your customer:

"We don't hep you write your code for you. We have identified the problem and given you two possible solutions. The rest is up to you.

Kind Regards

The GrabzIt Team"

Helpful at all... Train your customer service team to actually help your customers (IF you guys even have a customer service team - seems like a 1 man show)

EDIT: Post the whole thread of our email and let the customers decide if they'd like to use your service! :)

12 June 2021
Unprompted review
GrabzIt logo

Reply from GrabzIt

We tried our best to help Sam but unfortunatley there was only two possible solutions to thier problem, neither of which they were prepared to accept.

Update

I am sorry Sam but we tried as hard as possible to help you here is the original email as you can see it is not going to a forum but support/help articles:

"Hi Sam,

I was confused about this when you brought it to my attention as the page appears exactly as it is in the PDF for a long time. Unfortunately the maximum wait time is thirty seconds. After which the screenshot will just be taken: https://grabz.it/support/?uniqueId=delaying-web-captures

If you can't make the page faster you can send the completed HTML to GrabzIt instead just ensure all of the CSS and images etc are absolute URLs: https://grabz.it/support/?uniqueId=html-tips

Our website has extensive support on this."

I am really not sure what more we can do in your case. We really wish we could help you more but your report takes a very long time to load. If you could just improve its speed or send us the HTML then everything would converted correctly.

We are really scratching our heads here how we can help you any more.

Rated 5 out of 5 stars

I really like the service

I really like the service. I use the screenshot tool for years now, and I just switched over to a premium package. I hope to use the service for years to come!

23 December 2019
Unprompted review
GrabzIt logo

Reply from GrabzIt

Thanks for a really great review! You made our day!

Rated 5 out of 5 stars

beyond my English

The GrabzIt Team have helped me on two occasions, despite my ignorance.
Those occasions were regarding conversion of my ASP.NET page (HTML, with an image) to PDF.
Answers to my questions were punctual, easy to understand etc. etc.
Moreover, even on Sunday evening there was someone (patient) to help.

Thank you GrabzIt!

26 November 2018
Unprompted review
Rated 5 out of 5 stars

Amazing and unique product and amazing…

Amazing and unique product and amazing support team. I've been using it for about 2 years or so and whenever I've had issue or question they have responded literary in minutes and sorted everything out.

Great work guys!

20 July 2018
Unprompted review
Rated 5 out of 5 stars

Spot on, accurate PDFs, brilliant support, great pricing

I produce quite a lot of PDFs (and now jpgs) on demand from my site visitors. The service from Grabzit is excellent. Support, when needed, is simply amazing and the pricing is the best!!

My site is quite complex with some complicated Javascript and Grabzit sails through it.

Very highly recommended!

Jim Carey

19 May 2018
Unprompted review
Rated 5 out of 5 stars

Best Thumbnail creator ever.

For anyone who is building a website that required data scraping and website thumbnail creation, I strongly recommend Grabzit/ Their servers are stable and service is very reliable. I will be recommending this service to my members.

2 April 2018
Unprompted review
Rated 5 out of 5 stars

THE best support

THE best support! We had an issue with redirection. I wrote support from my FREE account, and in a few minutes i got first response. After half hour they found where problem was. After one hour they fixed all and it was ready for use.

20 June 2017
Unprompted review
Rated 5 out of 5 stars

Good Service

InspiredLiving had a requirement for capturing form screenshots as part of its application to automate office forms. With the Grabzit tool, we have achieved way more than what we expected. Their timely respones for our queries had also helped us a lot. Good going Grabzit!!!!

25 April 2016
Unprompted review
Rated 5 out of 5 stars

Great product and support

What I like about grabzit most is the API they make available to developers. It's straight forward and powerful. They're also actively working to improve it with new features that make my project perform even better.

12 March 2016
Unprompted review
Rated 5 out of 5 stars

Screenshot API has worked great so far

The gem for Ruby on Rails has been easy to use and the API has returned the screenshots I need very fast. There was a minor issue in the beginning, but the Grabzit team was quick to respond and the issue was resolved within a day. I have upgraded to the Professional package and would recommend the screenshot service to anyone.

3 November 2015
Unprompted review
Rated 5 out of 5 stars

Great API + Awesome Support

I have not experienced any speed issues like the previous reviewer was saying. The API is well documented and the support is incredible. I have never had to wait more then a few hours to get a response that solved any of my issue. After testing the service for a few weeks I upgraded to a premium plan.

3 November 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look