I never received my order. Costumer service never answer. DO NOT ORDER FROM HERE ITS A SCAM. S C A M
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CHEAP GOWNS WITH HIDDEN COSTS - Still yet to receive my Children's Gown. But worse than this, I am getting text messages from DHL telling me about an import charge that apparently I am going to have... See more
Company replied
I needed to obtain a basic graduation cap and gown at short notice, and was able to do so from Graduation UK. The product I received perhaps does not use the highest-quality fabrics, but it was cheap,... See more
Good value quite well made but don't expect full quality, padded graduation robe which would cost at least twice as much Good delivery time, friendly service.
Company details
Written by the company
We lead the way in development for manufacturing and producing quality graduation attire and accessories at affordable prices, made from the best materials, infused with beautiful traditional designs.
Contact info
11 Glenthorne Road, W6 0LH, London, United Kingdom
- 0330 113 3111
- hello@graduation.co.uk
- graduation.co.uk
We are giving university £11,000 per…
We are giving university £11,000 per year they are not giving us a gown for free they are charging money for gown.
Thanks
20 June 2022
Reply from Graduation UK - Caps & Gowns
Hi Muhammad, we are not from your university and are not associated with them.
I didn't receive all my order
I didn't receive all my order. However the customer service is quite active.
13 June 2022
Great service and very speedy
Great service and very speedy, arrived on time, gown and hood perfect.
4 June 2022
Brilliant service
Brilliant service. Item came within 2 days standard post. Good quality A1 all round
2 June 2022
No delivery, no full refund
No delivery, no communication, just an email to say they’ve refunded the cost of the cap and gown I ordered. No refund for the exorbitant shipping fee for something they’ve not shipped. Will give them a week before o report them to Trading Standards.
1 June 2022
Reply from Graduation UK - Caps & Gowns
Hi Kristy from our records you were refunded the full amount including the shipping.
Order wasn’t delivered or shipped…
Order wasn’t delivered or shipped within the 3 to 4 days it was said to be when I ordered. Gave an extra star because I got a refund when asked
31 May 2022
Great customer service
Great customer service! Sent out my mortar board with only a few days before my graduation and the quality is superb
30 May 2022
Speedy delivery and great quality cap…
Speedy delivery and great quality cap for the price :)
28 May 2022
Easy to use website
Easy to use website, order acknowledgement and order tracking were all excellent !!
25 May 2022
Fast service, good products
I needed to obtain a basic graduation cap and gown at short notice, and was able to do so from Graduation UK. The product I received perhaps does not use the highest-quality fabrics, but it was cheap, cheerful, and perfect for the occasion and these were the things I wanted most of all.
24 May 2022
Ordering was simple and delivery was…
Ordering was simple and delivery was relatively quick. Garment is of good quality and is a good fit.
20 May 2022
The whole experience was a positive one.
15 May 2022
It was sent to the wrong address
It was sent to the wrong address. So I did not receive it.
11 May 2022
Reply from Graduation UK - Caps & Gowns
Hi Anna ... we truly are sorry you had to go through this, however going back through our records we sent the products to the address you specified on your order.
I am happy that I bought these tassels…
I am happy that I bought these tassels for my nursery. If give a sparked to the hats that the children are wearing to graduate in, then parents can keep the tassel as memory for their child.
11 May 2022
Great service
7 May 2022
Great service and amazing quality
Great service and amazing quality! So happy with my purchase and have recommended to other mums
28 April 2022
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