A recently qualified barber named Jasmine in Leopardstown gave me an excellent haircut today. Her attention to detail was excellent for someone so young.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... See more
The lads are always so friendly and professional. Ross is an absolute gentleman, he always makes sure my 6yo, who HATES haircuts, feels safe and at ease! An absolute credit to The Grafton Barber!
Company replied
I’ve been coming to the Northern Cross branch of The Grafton Barber for a while now, and it’s easily my go-to spot for a haircut. The staff are always friendly and welcoming from the moment you wa... See more
Company details
Contact info
51 Grafton Street, Dublin 2, Ireland
- media@graftonbarbers.com
- graftonbarbers.com
3.7
Average
534 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer support and products
Had an issue with the tracking of my order so reached out to their customer support. The assistance was second to none!! Amazing help and so kind and friendly. All the products were amazing and so well packaged. Thank you so much!
27 June 2025
I had my first ever hot towel shave today and it was a wonderful experience. Ali was very professional and I felt great after the shave. I would highly recommend these guys, Ali really knows his stuff
I had my first ever hot towel
3 July 2025
Unprompted review
Just had a great haircut at The Grafton…
Just had a great haircut at The Grafton Barber located at Cherrywood . The salon is beautiful, clean and bright with lovely views of the Dublin mountains. The staff couldn’t have been friendlier and Salah, who cut my hair, was so skilled and friendly. He has a great rapport with his customers and his staff . I’ll definitely be back . Thanks!
3 July 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi Speedy Spud,
Thank you so much for the glowing review! We’re delighted to hear you had such a great experience at our Cherrywood store. Salah is a true professional, and we’re thrilled his skill and welcoming manner stood out. We’ll be sure to pass on your kind words to the team. Looking forward to welcoming you back soon — and we agree, the views aren’t half bad either!
– THE GRAFTON BARBER TEAM
Reply from THE GRAFTON BARBER
Hi Eric,
Thank you for your kind words! We’re delighted to hear you were pleased with our prompt service and communication. We appreciate you taking the time to share your experience with us.
– THE GRAFTON BARBER TEAM
Absolutely amazing experience.
5 June 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi Sara,
Thank you for your kind words! We’re thrilled to hear you had an amazing experience with us — it’s exactly what we strive for.
– THE GRAFTON BARBER TEAM
Grafton Barber at Grand Canal
Grafton Barber at Grand Canal - Mo cut my hair, sound guy and most importantly, took the time to give a really good cut, and to quality - would recommend!
11 June 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi Derry,
Thank you for taking the time to share your feedback. We’re delighted to hear that Mo at our Grand Canal store provided you with a high-quality cut and a great experience overall. We pride ourselves on the skill and professionalism of our team, so it’s always rewarding to know it’s being recognised.
Looking forward to welcoming you back soon.
– THE GRAFTON BARBER TEAM
Customer service was incredible
Customer service was incredible. I got a phone call about my order to say I double ordered something. They wanted to make sure I got the right items.
Then when it arrived the packaging was fab. Presentation and Customer interaction top tier 👌🏽
30 May 2025
Reply from THE GRAFTON BARBER
Thanks so much, Ava! We’re delighted to hear you had such a positive experience — from the call to clarify your order to the packaging and presentation. We take pride in both our products and our service, so your kind words really mean a lot. 👌🏽
I already sent in a review
I already sent in a review. I am happy with the shaving brush I purchased from you. The brush does a satisfactory job. The service was very good and arrived quiet quickly.
16 May 2025
Reply from THE GRAFTON BARBER
Thanks, Victor! We’re delighted to hear you’re happy with your shaving brush and that it arrived promptly. We appreciate you taking the time to leave a review — your feedback really means a lot to us!
- THE GRAFTON BARBER
The Daydreamers sensory room
Today we visited the daydreamers sensory room in the grafton barber walkinstown. My little boy who is autistic had a hair cut by the amazing Amanda and when i tell you i shed tears of happiness on the way home. We have not brought our son for a haircut for over 18 months due to the stress it causes him but when I was told about the daydreamers I decided to give it a try. I never leave reviews but today I have to! Amanda honestly is an earth angel there was nothing she wouldn’t do to make my little boy happy and make the experience easy for us all I don’t even have words for how happy we are. To some people it’s just a hair cut but to us it was like winning the lotto. Amanda thank you so much you are honestly amazing at what you do and we will be returning regularly and highly recommending to everyone!!
Also, I went in with intentions of just tidying my sons hair up with a scissors as it was quite long and I’ve been trying to cut myself for months and Amanda managed to get a tight cut & was able to fade with razor at the sides which I expressed i would love but didn’t think anyone on this earth would be able to achieve! But she did not a bother to her. I actually can’t believe she achieved a full hair cut and little fade he looks the business and is loving looking at himself in the mirror!!
Shop is spotless and welcoming and the sensory room is just amazing my son loved it they really have thought of everything!! The inclusion alone for neurodivergent people is unbelievable and more companies should be following the grafton barbers lead in being inclusive! Love it.
My other half will also be switching barbers going forward for his cuts simply because he is so impressed. Well done Amanda and grafton barbers!!
3 June 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi Don,
Thank you so much for this incredible review — we’re genuinely touched. Your story is exactly why the Daydreamers Sensory Room was created. Hearing that Amanda made such a positive impact and helped your son feel at ease means everything to us.
We believe every child deserves a comfortable and supportive experience, and it’s amazing to know that we could provide that for your family. Amanda will be thrilled to read this, and we’re so proud to have her on our team.
Looking forward to welcoming you all again very soon — and thank you for trusting us with such an important moment.
The Grafton Barber Team
Im a 46 year old woman and I've always…
Im a 46 year old woman and I've always used men's razors so when I heard the ad on radio NOVA for the free razor I said I'd give it a bash...
This razor is a game changer!!!
No kidding, best razor I've ever used!!
12 May 2025
Reply from THE GRAFTON BARBER
Hi Cathy,
We absolutely LOVED reading this — thank you! 🪒 We’re thrilled to hear our razor has made such an impression. It’s brilliant to know it’s working so well for you, and we’re especially glad to hear Nova had brought you our way.
Here’s to many more smooth shaves ahead — we’re delighted to have you on board!
- The Grafton Barber Team
Great solution
It’s exactly what they promised. Easy to order, no hidden fees, on time. Very, very sharp blades. Razor is designed in the smart way- handle perfectly
13 May 2025
Reply from THE GRAFTON BARBER
Hi Michal,
Thanks a million for the great review! We’re delighted to hear you’re enjoying the blades and found the whole experience — from ordering to performance — exactly as promised.
We take pride in offering a straightforward, quality service with no surprises, and it’s great to know that’s what you received. We’ll be here whenever you’re ready for your next order.
- The Grafton Barber Team
Newbridge Store
I have been bringing my son here since he was just a year and a half old, and we wouldn’t go anywhere else! He’s now 4, and every visit has been a great experience. The team is so friendly, patient, and brilliant with little ones—they always make him feel relaxed and happy.
The barbers are fantastic at what they do, and the haircut is always exactly how we want it—neat, stylish, and done with care. They really take the time to make sure the kids feel comfortable, and our son actually looks forward to his visits.
The shop itself is always spotless—clean, tidy, and really well looked after. It’s a lovely space to wait in, and they even offer tea or coffee every time, which is such a thoughtful touch for parents.
A special thank you to today’s barber, she was absolutely brilliant! She has cut my son’s hair regularly and she is always gentle and kind.My son always leaves smiling and looking super smart, with his usual lollipop in hand.
Highly recommend this barber shop to any parent looking for top-quality haircuts, a welcoming atmosphere, and genuinely lovely service.
24 May 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi Màire,
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re genuinely delighted to hear that your son not only enjoys his visits but looks forward to them — that’s exactly the kind of experience we strive to deliver.
Our team in Newbridge takes real pride in creating a calm, friendly environment for little ones (and their parents!), and it’s fantastic to know that comes through in every visit. We’ll make sure to pass your kind words on to the barber who looked after your son — she’ll be thrilled to hear the difference she’s made.
We look forward to welcoming you both again soon — lollipop at the ready!
The Grafton Barber Team
Really good haircuts and nice…
Really good haircuts and nice experience overall
17 May 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi RS,
Thanks for the kind words! We’re glad to hear you had a great experience and were happy with the haircut. We appreciate the support and look forward to welcoming you back again soon.
The Grafton Barber Team
The lads are brilliant always good…
The lads are brilliant always good service. 10/10
16 May 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi Bobby,
Thanks a million for the great feedback! Delighted to hear the lads are consistently delivering top service — we’ll be sure to pass this on to the team.
Looking forward to seeing you again soon. 10/10 right back at you!
The Grafton Barber Team
Reply from THE GRAFTON BARBER
Hi Elizabeth,
Great to hear your order arrived so quickly — and that the extra treats hit the mark! We really appreciate your support and look forward to sending your next delivery soon.
- The Grafton Barber Team
Very expensive
Haircut was done very quick. I was not that happy with the results also €28 is very expensive for a dry cut.
13 May 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi John,
Thanks for your feedback — we’re disappointed to hear you weren’t fully satisfied with your visit. Customer satisfaction is always a priority for us, and we’d like to understand more about your experience.
If you could let us know which of our stores you visited and roughly when, we’d appreciate the chance to review the details with the team. You can reach us directly at feedback@graftonbarbers.com.
The Grafton Barber Team
Great place!
Great place!
Veesay has been doing my haircuts for the past year, and I couldn’t be happier. He patiently listens to my preferences and consistently delivers exactly what I want. Thank you, Veesay!
10 May 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi Rahul,
Thanks so much for the fantastic review! We’re delighted to hear Veesay has been looking after you so well — consistency, care, and attention to detail are exactly what we aim for, and it’s great to know he’s delivered that time and again.
We’ll be sure to pass on your kind words to him. Looking forward to welcoming you back soon!
The Grafton Barber Team
Was wonderful and cheer guy named…
Was wonderful and cheer guy named Veesay , such a humble person . He understands the way we explain and makes his best and perfection in style. Thanks Veesay.
--Dharani
3 May 2025
Unprompted review
Reply from THE GRAFTON BARBER
Hi Dharani,
Thank you very much for taking the time to leave us such a kind review for our Grand Canal store. We’re delighted to hear that you had a wonderful experience with Veesay. It’s always a pleasure to know that our team members are delivering not only excellent service but also creating a warm and understanding atmosphere for our valued clients.
We truly appreciate your support and look forward to welcoming you back again soon.
– THE GRAFTON BARBER
Great staff experience
Great staff, who looked after me in an extraordinary way. They are masters in their profession. Very nice interior, not like the most barbers here locally. I bought accessories from them too. It makes every shave at home a pleasure in the morning. They have qualified barbers who do wet towel shave. Most barbers are not capable to do this. Here in Grafton barbers they take their time for a perfect cut. They listen to your wishes and check during the cut, that you are comfortable with what they do, I will return. I found my barbers for good.
30 April 2025
Reply from THE GRAFTON BARBER
Hi Markus,
Thank you sincerely for taking the time to share such a thoughtful and detailed review. We are truly delighted to hear that you had such a positive experience with our team. Your kind words about the professionalism of our staff, the unique interior, and the quality of both our services and products mean a great deal to us.
It’s wonderful to know that you appreciate the attention to detail, the care taken during each appointment, and the traditional wet towel shave — something we take great pride in offering. We’re thrilled to have earned your trust and to be your chosen barbers going forward.
We look forward to welcoming you back again soon.
– THE GRAFTON BARBER
Grafton Barber sent me out the wrong product
Grafton Barber sent me out the wrong product. I emailed them and a new product was posted out.
28 April 2025
Reply from THE GRAFTON BARBER
Hi Dave,
Thank you for your feedback. We’re sorry again for the initial mix-up with your order — this certainly wasn’t the experience we intended to provide.
We’re glad we were able to follow up, send the correct item, and allow you to keep the hair gel as a gesture of goodwill. If there’s anything further you feel we can do, please don’t hesitate to let us know.
We’d also appreciate the opportunity to have this rating reconsidered, as we hope the resolution reflects our commitment to putting things right when mistakes happen.
The Grafton Barber Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.