A recently qualified barber named Jasmine in Leopardstown gave me an excellent haircut today. Her attention to detail was excellent for someone so young.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We just arrived in Bray with my wife, and I consider myself lucky to have found this gem. Ali epitomizes barber craftmanship. Sitting in his sumptuously decorated shop is a very pleasant experience in... See more
The lads are always so friendly and professional. Ross is an absolute gentleman, he always makes sure my 6yo, who HATES haircuts, feels safe and at ease! An absolute credit to The Grafton Barber!
Company replied
I’ve been coming to the Northern Cross branch of The Grafton Barber for a while now, and it’s easily my go-to spot for a haircut. The staff are always friendly and welcoming from the moment you wa... See more
Company details
Contact info
51 Grafton Street, Dublin 2, Ireland
- media@graftonbarbers.com
- graftonbarbers.com
3.7
Average
534 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality gift product
29 November 2024
Reply from THE GRAFTON BARBER
Hi Andrew,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Reply from THE GRAFTON BARBER
Hi Shanyu,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Great service
Always a great service and regular discounts and offers online. Professional and friendly staff.
29 November 2024
Reply from THE GRAFTON BARBER
Hi Lorenzo,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Hi I was dealing with a girl called…
Hi I was dealing with a girl called Lisa in your Adamstown branch. She is a lovely person and a great barber. I have since returned with my children to have their three haircuts all with Lisa. Her patience and manor with the small children was fantastic. This lady is a tremendous asset to your company and I hope she hears the positive feedback. I will definitely be returning
29 November 2024
Reply from THE GRAFTON BARBER
Hi Brendan,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Great company to deal with
Great company to deal with - and great level of service in the barber shop too! Top Notch !
29 November 2024
Reply from THE GRAFTON BARBER
Hi Brian,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Got a good value black Friday deal on…
Got a good value black Friday deal on vouchers very easy to print off for Christmas
29 November 2024
Reply from THE GRAFTON BARBER
Hi Gerry,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Reply from THE GRAFTON BARBER
Hi B,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
I’ve only started going to the barbers…
I’ve only started going to the barbers very pleasant really nice atmosphere got my haircut a couple of times really enjoyed the experience and a lovely haircut from a young lad
21 November 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Darren,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Classy…
I was taken aback to receive my voucher.
The packaging is so attractive and luxurious as is the voucher itself.
The inclusion of the car air fresheners is a lovely touch.
Keep on standing out from the crowd!
15 November 2024
Reply from THE GRAFTON BARBER
Hi Marguerite,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Cormac at Grafton Barber Nutgrove is…
Cormac at Grafton Barber Nutgrove is incredible! His attention to detail ensures every haircut is flawless, and his friendly, upbeat demeanor makes the whole experience a pleasure. Booking is super easy, and the value for money is unbeatable. The little extras, like free energy drinks and those amazing-smelling car air fresheners, are such a nice touch—I can’t get enough of that scent! Since my last cut, I’ve been getting loads of compliments on my hair, and it’s all thanks to Cormac’s expert skills. Plus, the shop’s location is ideal, surrounded by great shopping venues. Highly recommend for top-quality cuts and a first-class experience!
21 November 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Neil,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Extremely helpful and fast delivery…
Extremely helpful and fast delivery would highly recommend 👌
17 October 2024
Reply from THE GRAFTON BARBER
Hi David,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
I was happy with the service
I was happy with the service, very prompt and a nice little touch of air freshener enclosed.
11 November 2024
Reply from THE GRAFTON BARBER
Hi Rita,
Many thanks for your custom and for taking the time to leave us feedback - it is very much appreciated!
We're delighted to hear that you're happy with your service. If we can be of further assistance in any way, please let us know and we'll be more than happy to help.
Thanks again,
- THE GRAFTON BARBER TEAM
Off putting experience
Have used Grafton in various locations before without issue. Dropped into Blanchardstown today for a head shave and a beard shave. Head shave was fine. Beard shave was the weirdest thing I ever received. Instead of giving me a hot towel shave, he gave me a zero with a clipper. Not what I wanted at all, and once he started there was no point in the hot towel shave.
I’ll find somewhere else next time.
14 November 2024
Unprompted review
Genuinly shocking
Genuinly shocking, I asked for a drop fade and showed her what I would like on my phone and after 30 mins she hasn’t faded anything and it’s all patchy I asked them to fade it properly and she proceeds to thin out my hair
11 November 2024
Unprompted review
very unprofessional
very unprofessional, a disaster to be honest , 22 euro for less than 6 minutes , unequal sides, a botched job, please avoid this place
1 November 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi N/a, thank you for the custom and for taking the time to leave us a review. We are gobsmacked to receive this feedback as this sounds far removed from the standard of customer service & satisfaction our Master Barbers proudly uphold at The Grafton Barber.
As such, we’d like to look into this for you immediately. At your convenience if you could please send us an email to media@graftonbarbers.com with a brief summary of your visit (approx. day/time of visit, description of barber, photo of the haircut in question) we will investigate and revert back asap.
Thanks, we look forward to hearing from you!
Best barber shop I’ve been in
Best barber shop I’ve been in, place is spotless, staff are so sound, from the minute you walk through the door you are met with a smiling face, a bottle of beer and great banter and conversation.
Fantastic work all round keep up the high standard💈
31 October 2024
Unprompted review
unprofessional haircut
Unfortunately unprofessional hairstylist, she did terrible cut to my son’s long hair. He was so disappointed. €18 for 5 minutes…never come again and not recommended (((
31 October 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Tatiana, thank you for the custom and for taking the time to leave us a review. We are gobsmacked to receive this feedback as this sounds far removed from the standard of customer service & satisfaction our Master Barbers proudly uphold at The Grafton Barber.
As such, we’d like to look into this for you immediately. At your convenience if you could please send us an email to media@graftonbarbers.com with a brief summary of your visit (approx. day/time of visit, description of barber, photo of the haircut in question) we will investigate and revert back asap.
Thanks, we look forward to hearing from you!
Shocking bad
Shocking bad. Went to the one on Grafton street. Asked for fade. The lad spent two minutes at it and then I had to ask him again to cut the top three times and it looked no different. Charged thirty euro. Your man was pure useless and shouldn't be working there.
25 October 2024
Unprompted review
Reply from THE GRAFTON BARBER
Hi Conor,
Many thanks for your custom and for taking the time to leave us this review. As we pride ourselves on customer service & satisfaction, we are truly gobsmacked to receive this feedback - we would like to look into this matter further.
At your convenience, if you could please email media@graftonbarbers.com with a summary of your visit (approx. date/time of visit, description of barber, photo of haircut in question etc.,), - we'll then use the information supplied to look into this and revert back asap.
Thanks Conor, we look forward to hearing from you.
- THE GRAFTON BARBER 💈
Paul in Leopardstown 10/10
Used to get my hair cut by Paul in Stillorgan but have followed his relocation to Leopardstown as he is the only barber i trust! I have had a lot of bad experiences from barbers not adhering to my requests so Paul is my go-to barber. I highly recommend him if you're in the Leopardstown/Carrickmines area. That said, if he moved to Cork, I would probably commute down there for my haircuts! Can't recommend him enough 10/10 every time!
11 September 2024
Unprompted review
Was honestly probably one of the worst…
THE GRAFTON BARBER STILLORGAN SHOPPING CENTRE
Was honestly probably one of the worst haircuts I have ever gotton no dramatics to it, wasn’t what I wanted at all I asked for a
mid/high skin fade and didn’t get that what’s so ever, he cut the top of my hair wrong to the point if was overriding the shaved part in lumps of not cut hair, he also charged me 26 euros which I thought was very expensive I had told him it wasn’t what I wanted he replied with if I push my hair together that it would look like I’d more which I hadn’t it was short and some bits were long was a disaster I’ve never written a review before but I felt I needed to,
Also read some reviews on here and the Grafton barbers themselves replying with an email that’s invalided and in every reply it’s the same email which is absurd to me especially when people are genuinely needing assistance and giving a wrong email
1 October 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.