Graf UK Ltd Reviews 1,210

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Graf employees were extremely helpful from the first phone call I made to installation and commissioning. They were always on hand to answer any queries I had during the whole process, special thanks... See more

Rated 5 out of 5 stars

We purchased a water butt for the garden, delivery was quick and it looks great in the garden. We have now decided, that we want another, but prices have gone up massively. In fact another £97. That's... See more

Company replied

Rated 5 out of 5 stars

A first class service and product. We have installed one of 3 tanks and the service from Graf was outstanding. The commissioning appointment and paperwork was easy to make and do. The engineer tur... See more

Company replied

Rated 5 out of 5 stars

Thanks Graf, for helping me through the difficult process of choosing and installing a new Sewage Treatment Plant. Neville and Hadley were very helpful throughout the process. I would happily recommen... See more

Company details

  1. Manufacturer

Written by the company

Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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Rated 5 out of 5 stars

Replacement part

The water butt arrived promptly but the top tray was damaged we emailed about the problem and received a new tray within 3 days. Very good service

19 September 2024
Rated 5 out of 5 stars

Good quality

The raised beds were delivered promptly and well-packaged. They are well-engineered so very easy to assemble. I had a slight problem clipping them together to make them double height but second pair of hands solved that problem.

16 September 2024
Rated 5 out of 5 stars

Graf best on the market

This is the second recovery system we’ve had from Graf
The first system is stop on
It’s our only water supply and yes we filter it including uv and testing
Excellent pressure from the pump to run shower and air source heating
Use Graf you won’t be disappointed

24 August 2024
Unprompted review
Rated 4 out of 5 stars

The woody wall tank 350L water butt

The woody wall tank 350L water butt
Unfortunately, my woody wall tank fell off its pallet before it reached my property, so I'm waiting for it to be installed, to make sure that there are no leaks.
I chose this item because it looked like its pale colouring would blend in nicely with my colour scheme.
However, when it arrived, it was not the colour as shown but instead it was more orange in tone, so this was disappointing for me.
The other problem is that you must make sure that you buy the correct diverter to go with this, as the tank does not have a lid and therefore you cannot access the inside of the tank. So in addition to the high price of the tank, I then had to purchase another diverter plus a hose pipe kit (to enable me to see how much water there is in the tank, as without a lid, you have no idea of its contents) So this added another £97 (I chose the more expensive diverter, with a filter, as without a lid, again, difficult to see what's in there, so I was thinking that prevention is better). Please note that it does say that you should not leave water in this butt over winter, due to the possibility of freezing and therefore possibly splitting the tank.

16 July 2024
Rated 5 out of 5 stars

Exceptional

From the research stage to delivery of the high quality product, the team at Graf have provided thorough knowledge and exceptional service.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Sturdy well made bin

Fast delivery. Well packed large compost bin. Helpful video about how to construct. I managed to do it on my own. It was easy apart from removing the green plastic braces that held the parts together in transit and had to removed to separate the parts. It’s a sturdy well made bin with a large capacity. I like the two flaps as the lid which makes adding stuff easier.

19 June 2024
Rated 3 out of 5 stars

Product (water butt) is good

Product (water butt) is good, but needed to upgrade the tap as the one supplied was very basic. Would have expected something better with a 650 liter butt. Ordering a replacement needed a phone call as the thread size was not specified in the product literature. Also very spammy - so many "please review" emails, would have got another star otherwise.

28 May 2024

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