I was lucky enough to win a Rolex Daytona with just one ticket! As someone who had never owned a luxury watch of this value before, I had lots of questions about operation, insurance, storage etc. Ja... See more
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Grail Watch Club has been handing luxury watches to lucky winners since April 2021. Founded by James Whitaker, a watch dealer and Tom “TGE” Exton, a well known face in the online car and watch space and prolific collector of both. The aim was simple; offer everyone an affordable chance at owning a dream luxury watch whilst doing our bit to support a good cause. We limit the number of entries for each competition and always aim to combine affordable ticket prices with the best odds possible. We make regular charitable donations from our profits; please see our Charities page for details on which good causes your ticket purchase will help support.
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
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Brilliant, would highly recommend everything is straightforward and transparent trustworthy and easy to navigate

Reply from Grail Watch Club
Easy to use no fuss and limited entries giving you a better chancce to win
5*

Reply from Grail Watch Club

Reply from Grail Watch Club
First time on your website, came recommended by a friend so thought I’d give it a go and enter a competition

Reply from Grail Watch Club
I was wondering who on earth was calling me at 9:45 at night and almost didn’t answer, but I’m so glad I did! It was James from Grail Watch Club telling me I’d won a Snoopy — I genuinely couldn’t believe it and started screaming that I’d won. My wife came running downstairs asking what was going on as our child was sleeping!
A couple of days later I met James to collect the watch and we even went for a drink. James is an absolute class act — genuine, friendly, and a real credit to Grail Watch Club.
The whole experience was brilliant from start to finish.
I’ll definitely be playing again… who knows what’s next!
Highly recommend James and Grail Watch Club

Reply from Grail Watch Club
What an amazing company, professional, friendly and very easy to communicate with! James organised everything perfectly, cannot recommend entering the competitions enough!

Reply from Grail Watch Club
What a great experience – from the quality of the watches to the transparency of the draws. James, was brilliant throughout: genuinely excited for me, proactive, and clearly keen to get the watch on my wrist as quickly as possible. Communication and customer service were first-class. Highly recommended.

Reply from Grail Watch Club
Absolutely love Grail watches. I’ve been lucky enough to win twice!
Huge thanks to James and The Grail Co — fast delivery, instant responses, and an all-round brilliant experience. ⭐️⭐️⭐️⭐️⭐️

Reply from Grail Watch Club
Very good competition page, always has the best watches on the market with very low odds which is perfect very easy to use website, all round great experience

Reply from Grail Watch Club

Reply from Grail Watch Club

Reply from Grail Watch Club
Have been playing this for some time now, fingers crossed this is the one.

Reply from Grail Watch Club
Incredible to get win an immaculate and brand new GMT Sprite just before Xmas. James was excellent to communicate and meet with for hand over etc. Would 100% recommend to everyone

Reply from Grail Watch Club
James reached out to let me know I had won on Sunday night. In merely half a day, the watch was hand-delivered right to my home. I'm overjoyed with the watch and certainly intend to join in again.

Reply from Grail Watch Club
James reached out to me on Sunday night to share the exciting news that I had won. Amazingly, the watch was hand-delivered to my home within just 12 hours. I am overjoyed with the watch and am eager to join in again.

Reply from Grail Watch Club
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