What's the point of buying from this "Specialty" roaster when they ship coffee 3 months after roast date. And even then, it took them a week from purchase to ship without any comms on delay. Tri... See more
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See what reviewers are saying
My favorite coffee! Many sophisticated blends to enjoy. Great coffee team, who make the best coffee, and sometimes reward you with cool swag in your coffee orders too, just got a really hip T Shir... See more
Yet to receive my order and have not received any response from Grand Cru after sending 3 queries online. No phone number available which makes this ever more frustrating. Planning to go to fairtra... See more
Very nice coffee I ordered the Grandeur Signature Blend, however the only issue I had was from the day I ordered the coffee it was 10 days before it arrived. If you live interstate I suggest you m... See more
Company details
About Grand'Cru — Specialty Coffee Roasters
Written by the company
Grand’Cru Coffee is a specialty coffee roaster based in Chatswood, in the heart of Sydney’s North Shore. We aim to share our passion through our craft and influence the next steps in the history of coffee.
Exceptional coffee starts with a commitment to sourcing the best beans, followed by mastering the science of specialty coffee roasting to pour the perfect cup. Luckily, we’ve got over 50 years of roasting experience under our belts to bring you the best.
Exceptional coffee starts with a commitment to sourcing the best beans, followed by mastering the science of specialty coffee roasting to pour the perfect cup. Luckily, we’ve got over 50 years of roasting experience under our belts to bring you the best.
Contact info
U 7 3 Gibbes Street, 2067, Chatswood, Australia
- hi@grandcru.coffee
- grandcru.coffee
2.9
Average
72 reviews
Hasn’t replied to negative reviews
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Expect old coffee and no comms
What's the point of buying from this "Specialty" roaster when they ship coffee 3 months after roast date. And even then, it took them a week from purchase to ship without any comms on delay.
Tried to get in touch with them directly to resolve but non responsive by website and email even though they are active on socials. No phone to call. Maybe invest in actual customer service?
The premium paid for Specialty coffee comes from its freshness which customers reasonably expect otherwise they'd go to a supermarket. Taking customer money and delaying shipping without comms is just asking for trouble.
18 August 2025
Unprompted review
Scam, Lies, Thieves.
Human garbage running this scam show. Ordered a couple years ago no problem. This time a week after they took my money, nothing. No updates, no shipping. Liars. Thieves. I’m warning them if I travel to NSW. Lookout
9 August 2025
Unprompted review
Yet to receive my order and have not…
Yet to receive my order and have not received any response from Grand Cru after sending 3 queries online. No phone number available which makes this ever more frustrating.
Planning to go to fairtrade soon
24 February 2025
Unprompted review
Some of the best coffee going around
Some of the best coffee going around. I've bought from Grand'Cru multiple times as the coffee is great and the online shop is easy to navigate. Fast free shipping is a plus too.
Highly recommended.
20 July 2021
Unprompted review
Love the variety and quality of coffee
Love the variety and quality of coffee. Easy zip-lock bags and prompt order & delivery times. Happy customer here!
13 July 2021
S E N S A T I O N A L
S E N S A T I O N A L. Coffee. love it. we order 2Kg at a time arrives same week, freshly roasted.. love it.
13 July 2021
Amazing every time.
7 July 2021
Grand'Cru coffee never disappoints
Grand'Cru coffee never disappoints! Great coffees, great service! I highly recommend trying different varieries to see which one/s are your favourite/s. We have several favourites that we alternate.
3 July 2021
Very niiiccee
3 July 2021
Very happy with the coffee…
Very happy with the coffee unfortunately the bag was torn open.
14 June 2021
Reply from Grand'Cru — Specialty Coffee Roasters
Hi John, Please email us at support@grandcrucoffee.com.au so that we may send you out a replacement bag.
Great roast and super fast
14 June 2021
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