Grandvaultcasino Reviews 

127
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with payment and redemption processes, frequently encountering long delays or outright denials of their winnings. Customers consistently found customer service to be unresponsive and unhelpful, often receiving automated or evasive replies to their inquiries. However, some customers noted a smooth overall user experience, appreciating the variety of games and clear, useful bonuses. A few also found the platform beginner-friendly and games to run smoothly. While the majority faced payment issues, some reviewers did report successful and quick withdrawals.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many expressing significant frustration and... See more

Response time

Users describe negative interactions with response times, frequently reporting that emails go unanswered or... See more

Customer service

Customers had negative experiences with customer service, often describing it as non-existent or a joke, with... See more

User experience

Reviewers mention ambiguous feedback about user experience, with some customers expressing satisfaction with... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting significant delays and outright... See more

Reviews shaping this summary

Rated 2 out of 5 stars

after they verify my account on tuesday january 6 they send me email ant let me know that my redeem has been approve and my money will be shortly on my card 350 dollars since that day... See more

Rated 1 out of 5 stars

I'm not sure if the individual sweeps casinos can influence the payout rate for games. if that's possible this one is certainly on hard mode; every game has no bonuses and you. After playing for a whi... See more

Rated 1 out of 5 stars

Ive been waiting on a redemption for weeks. Customer support keeps giving me the same automated response about how redemptions take 3 to 5 buisness days and then tried to say i didnt play my playthrou... See more

Rated 1 out of 5 stars

Put in a redemption request for $145. Days later I get a notifications saying that my balance has been “updated to $37 due to no stake.” I wagered way more than I should’ve so there should’ve been n... See more



Contact info

2.3

Poor

TrustScore 2.5 out of 5

127 reviews

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2.3

All reviews

(127)

127 reviews in the last 12 months

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Rated 1 out of 5 stars

Bottom of the Barrel

Edit: finally received reply, I believe about daily login not redemption. Contact said working on a fix? 20 days now not paid. I would not recommend spending money on this site
I participate on many sweeps sites. This is the bottom of the barrel. Took 3 days to verify, okay. Now waiting since 12-18-25 for my win. And since then, my daily bonus stopped also. They responded to my first 2 inquiries about the daily bonus saying they were working on it. Haven't heard anything from my last 2 about my winning. I understand Holidays, but even if that were the case, NONE of the other sites I play ever take this long... I'll bug them a whole more then delete my account

1 January 2026
Unprompted review
Rated 1 out of 5 stars

THEY WILL RESPOND UNTIL YOU HAVE A WITHDRAWAL

Support will seem perfectly open and professional with getting your account verified, yet when it's time for a withdrawal it is complete SILENCE. I have been waiting over a month after repeatedly contacting their support email and their Facebook page multiple times. The one time I received any response was from the person who runs their email ads saying they would "get back to me", which it is now six days later and still nothing. So many new casinos seem to just be taking the scam route now, Only like 20 sweeps casinos operate transparently at this point. Stick to Stake or one of the big sweeps casinos that have a larger following these small ones are ran by people who never intended to cash people out. My little $130 withdrawal being ignored for 40 days is proof enough of that having verified my account fully with support prior to even trying to withdraw.

15 November 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent Website

They refuse to pay me my redemptions over a month later. They never answer my emails or reply

Transaction Number: 136709934111

Requested date: 11.12.2025, 22:12

Amount: 110.5 SC

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Complete fraud

Complete fraud, they won't payout I've waited over 50 days just to get declined.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Site adjusted my balance after redem. request

Put in a redemption request for $145. Days later I get a notifications saying that my balance has been “updated to $37 due to no stake.” I wagered way more than I should’ve so there should’ve been no issues redeeming. I should have known, however, when I noticed the redeemable balance number fluctuate up and down throughout playing. Smh. Glad I didn’t spend too much at this scammy site

22 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM CASINO..tell everyone you know to stay away

SCAM CASINO.
They owe me 400.66. Just like other reviewers they claimed i won on an unstaked bet which is ridiculous! How could i do that? I made numerous deposits and won fair and square and chose to redeem. I kept all screenshots and proof and send them emails everyday demanding an update. Now they have locked me out of my account entirely. DO NOT USE THIS WEBSITE.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

I requested a redemption on Friday

I requested a redemption on Friday. Did not recieve an email stating they recieved my redemption request. I have emailed several times, to no avail have they responded. Many are saying they reply within minutes. Not true!!!!! I will update my review once I have heard back from them and my redemption is processed.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

I had $4.00 in my account from log in…

I had $4.00 in my account from log in daily bonus i decided to play. Chose Rival bigger cash wins as i have done pretty well at times wirh it on other sites. Set my spin amount at .25. made 2 spins and my balance said .50. Should have been 3.50.

These kind of things from these sweep casinos send me running. Their as dirty, greedy, shady and untrustworthy as it gets. Despite knowing that! They could care less..

Be very careful and selective playing any of these sweep sites. Their unlicensed, unregulated, no player protections, oversight or accountability. Just like their
terms and conditions clearly say. They can do it whatever the hell they want and if you don't like it don't sign up.. they are the true definition of greed.

I will just delete this site from my daily login list and chalk it up as lesson learned. If they're that greedy on a measly .50 how much more on larger amounts. Listen up people, their main objective is to fleece you for all they can get in every way possible.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

I'm not sure if the individual sweeps…

I'm not sure if the individual sweeps casinos can influence the payout rate for games. if that's possible this one is certainly on hard mode; every game has no bonuses and you. After playing for a while I'm not even sure if it's worth the daily bonuses. The redemption tracker doesn't work well and customer support is non existent.

17 December 2025
Unprompted review

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