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Company details

  1. Payroll Service Provider

Written by the company

Granite BPO offer a range of employment, tax, and business services across multiple sectors and industries. Specialising in umbrella employment services, as a founder-run service company we pride ourselves on exceptional customer service and flexibility.


Contact info

4.2

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Outstanding customer service

I have had a great experience with this finance payroll company. Their customer service is excellent with clear information provided every step of the way and no delays in processing. Email responses are always quick and helpful, which makes everything much easier. A special mention to Fergus, who has been especially responsive and professional throughout. Highly recommend their service.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Phew, helloooo Granite!

Just swapped over from an absolute nightmare of another umbrella who suffered a cyber attack. Granite were recommended to me and I'm sooo pleased I've swapped over. Really friendly, helpful, efficient. Paid on time, no fuss, easy to contact, what's not to like.

18 March 2022
Unprompted review
Rated 5 out of 5 stars

Great service from the team.

The team at Granite BPO have been superb. Everything was set up in a flash, and all is running like clockwork. The team were really responsive and a pleasure to deal with when I emailed them to update my address details.

22 September 2021
Unprompted review
Rated 5 out of 5 stars

No complaints

As much as you can really "recommend" an umbrella company company, these guys are great. Nice to speak to a human straight away with no hold music who can deal with any issue.

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Always paid on time! Unlike other umbrella companies, you get to deal with human beings who are always very helpful.

21 August 2021
Unprompted review
Rated 3 out of 5 stars

Rip off merchants all the way to the…

Rip off merchants all the way to the top. I been told when taking employment through my agency that my payslip will be complicated the first week or so but it’s been 4 months now and I am being charged every week “cost of employment” and “company Margin” by Granite. For me I almost don’t want to work just to avoid these unnecessary charges as it all adds up with tax and NI.

21 August 2021
Unprompted review

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