Superb Irish Company . The hampers were praised by people I sent to and the communications and delivery exceptional. I spoke to one of the staff there and could not have been more helpful.The artisan... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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I've placed orders with Grape & Bean twice in the last year. The experience was excellent both times. They have a good selection of high-quality, and good value, products. The web site looks good a... See more
Company replied
The wine I initially ordered was not in stock. They contacted me almost immediately and offered a change, which I happily accepted. Customer service appears to be an area in which the company thrives.... See more
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Niamh was great in dealing with my query over the phone and together with her colleague they ensured my gift went to the correct address. I’ve tried to send another order but it’s still defaulting to... See more
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Company details
Written by the company
Gourmet food, wine & gifts from real sustainable family producers Shipped direct to you door in Ireland plus 24 other countries worldwide
Contact info
Portlaoise, R32DYX4, Dublin Road, Ireland
- +353 57 8656178
- hello@grapeandbean.ie
- grapeandbean.ie
4.8
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Grape & Bean
Thanks David 🙂
Really liked the cheese board I…
Really liked the cheese board I ordered, very good quality. Service was excellent, easy and my order arrived very fast!
19 January 2024
Reply from Grape & Bean
Thanks Mary 😊
Excellent product for a gift and great…
Excellent product for a gift and great service. The only issue I had was that your delivery courier just left the product that I purchased as a gift on the doorstep of the recipients home which was very disappointing, as it is a food product.
8 January 2024
Reply from Grape & Bean
Thanks for the feedback Mark. We will look into that and keep trying to improve. All the best
Absolutely brilliant hamper
Absolutely brilliant hamper - my parents loved it and commented on how well presented it was. Was delivered early, well before my dad's birthday which was perfect as otherwise I'd be worrying it wouldn't arrive on time! There was very good communication and it was a great service from start to finish. Wouldn't hesitate to order again from Grape and Bean!
4 January 2024
Unprompted review
Reply from Grape & Bean
Thank you for the great review! We are always delighted when both Sender and Recipients are happy. That's what we're here for :)
Reply from Grape & Bean
Thanks Pauline
Excellent product and service
29 November 2023
Reply from Grape & Bean
Thank you Liam. Have a lovely Christmas 🎄
Reply from Grape & Bean
Thank you Martin. Have a lovely Christmas
Great service and super fast delivery…
Great service and super fast delivery even at Christmas time. The hamper was a huge success, thank you.
8 December 2023
Great delivery service and sustainable…
Great delivery service and sustainable packaging. Customer support top class. Bought as a festive treat. Can’t wait to try everything.
27 November 2023
Reply from Grape & Bean
Thanks for the review and your support. We hope you enjoy everything
I thought my order was missing,turns…
I thought my order was missing,turns out it was not
Mags was very understanding and thorough at getting to the bottom
Of it
23 November 2023
Reply from Grape & Bean
Thanks Jane. from everyone at Grape & Bean (especially Mags 😊 )
Great service and great products
Great service and great products. Delivery really fast.
6 November 2023
Reply from Grape & Bean
Thank Emer. We really appreciate your business and your feedback. All the best
Reply from Grape & Bean
Thank you very much
So helpful!
10 November 2023
Reply from Grape & Bean
Thanks Emma. Your support is very much appreciated
What we preferred was out of stock but…
What we preferred was out of stock but we got options and were delighted
With the alternative and delivery was excellent
21 October 2023
Reply from Grape & Bean
Thanks Sean. I'm delighted that you like our recommendation.
Reply from Grape & Bean
Thanks Andrea
Extremely efficient service and such…
Extremely efficient service and such nice Hampers! Thank you.
8 October 2023
Great customer service
Well priced Hamper, it was a gift, the recipient was very happy with it. There were a couple of issues withe address that were dealt with promptly and efficiently by Grape & Grain. I would definitely use them again
4 October 2023
Reply from Grape & Bean
Thanks a million for the lovely review
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