Graphene-x Reviews 134

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their innovative design, high quality, and durability, often highlighting their versatility for various activities and climates. Many appreciate the comfort and effectiveness of the clothing, noting how well it performs in different conditions and its ease of care. The customer service is also frequently commended for being polite, professional, and responsive in resolving issues. However, some customers expressed concerns regarding the price of the products, finding them to be on the expensive side. A few reviewers also mentioned specific issues with product longevity, such as seams failing or zippers breaking after a relatively short period, despite the advertised toughness and premium cost.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the quality, durability, and innovative... See more

Quality

Customers consistently express high satisfaction with product quality, highlighting the durability, comfort,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the team for being... See more

User experience

Users describe positive interactions with the product's user experience. Many customers highlight the... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers acknowledge that products are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Long term customer, just finished packing for a 2 month trip to New Zealand and included are Jacket, mid layer, T-shirts, long sleeve shirt, trousers and shorts all Graphene-X. All have been used ov... See more

Rated 5 out of 5 stars

I've bought since their first kickstarter product. I live in their products almost every day. the best clothes for everything !! I travel with them always. I wear the socks every day.. I have the... See more

Rated 5 out of 5 stars

I'm sitting here in my Graphene-X jeans as I type this. They're comfortable, wear well, and easy to clean. Their polos are similarly comfortable and airy, and their backpack is fantastic. I've had... See more

Rated 5 out of 5 stars

Great innovative products. I've been a backer and customer since this company was a kickstarter campaign. Since then there have been multiple additional kickstarters for new products that have been... See more


4.8

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 2 out of 5 stars

Paying a premium price for a mediocre product

It WAS one of the best brands. I bought every product they made. Design is ok, but I like the innovative material.
Most of the products are alright, but I have a problem with the first versions of shirts, where seamless design is awful here. Basically a gum tape glues the shirt together. As I was afraid of, the glue doesnt hold.
Coming from from a golf session, holes under the armpit, contacted support, they exchanged for the first time. But the same happened with other tshirts that I bought, they refused to comply with their "lifetime guaranty".

The production cost of these are so low (cut, glue together, done). Paying a premium price for a mediocre product

1 March 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE ANYTHING FROM HERE

No idea about the products they never arrived. The shipping policies of this company make it one to avoid. DO NOT PURCHASE ANYTHING FROM HERE unless cash on delivery. THE DELIVERY WILL NEVER HAPPEN and refunds even when requested

24 August 2025
Unprompted review
Rated 4 out of 5 stars

Buy well pays off long term.

I have numerous products from trousers, tshirts, jackets and underwear. Graphene is NOT a gimmick and all my purchases still look new after heavy use over many years.
My Tshirts recently failed with the seemless stitching and I complained as I expected these items to last over ten years even though a lifetime guarantee is provided.
Fantastic customer service looked into my complaint and sent new replacements with no hassle.
Buying well pays off.

24 September 2024
Unprompted review
Rated 1 out of 5 stars

Beware

When shipping globally, the company tries to "optimise" customs duties by issuing a fradulent invoice with a product price that is much lower than in reality, leaving the buyer to deal with the fallout. Beware.

13 January 2023
Unprompted review
Rated 1 out of 5 stars

The worst trousers I ever bought

The worst trousers I ever bought. I don't know on what models do they make site L? Should I weight 120kg so trousers would fit in me? I'm 80kg and they are 2 size too wide on waist. Material is disaster. When I walk I sounds like a robot. And they made these for all seasons. Who would wear this in summer is really a mazohist because they are mostly like ski trousers.

9 December 2021
Unprompted review
Show reviews in all languages. (134 reviews)

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