Gravel Host Reviews 991

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the outstanding customer service, appreciating the personalized and efficient approach. The service provided is frequently described as excellent, with consumers noting the speed and ease of their overall experience, particularly impressed with quick response times and a smooth user experience. However, some customers also noted that response times could sometimes be slow, with a few mentioning waiting several hours or even weeks for a resolution. A small portion of people were dissatisfied with the server management panel, finding it confusing or lacking certain essential settings. Additionally, some reviewers experienced initial server issues, such as prolonged startup times or unexpected name changes.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the helpful and quick... See more

Response time

Customers generally report positive experiences with response times. Many reviewers praise the quick and... See more

User experience

Reviewers express satisfaction with the user experience, highlighting the quick setup and ease of use. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed some help about starting my server. And OREO is literally the kindest human being ive ever met. I dont remember the last time i needed this much help and OREO more than delivered not only did... See more

Company replied

Rated 5 out of 5 stars

Vampy opened my ticket in less then 15 mins and quickly and cleanly got my server up and running and gave me very good tips on which maps and mods my server could handle

Company replied

Rated 5 out of 5 stars

I noticed weird billing issues and contacted the support team. Support team was really helpful and transparent in the process. Got all the issues solved fast. Been a customer for a long time now an... See more

Company replied

Rated 5 out of 5 stars

i have done many different hosts and this one is by far the best, it never has real issue and if you have a problem doing something they have lightning fast support that will solve your problems easil... See more

Company replied


Company details

  1. Gaming services

About Gravel Host

Written by the company

What is Gravel Host?
Gravel Host was founded in 2023. Instantly Deploy Minecraft, Rust, FiveM & More Game Servers in 8 Locations Globally.
What do we offer?
Minecraft Hosting
Game Servers

Any remaining questions? Contact our 24/7 Support department here, we are happy to help you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

991 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tash helped me save a server today!

Tash helped me save a server today!

25 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that Tash was able to help you save your server. We will make sure your kind words are passed along. If you need anything else, feel free to reach out anytime.

Rated 4 out of 5 stars

Had to wait a bit but when he was there it was perfect

Had to wait long until I got a response but when I got the first response he was there the hole time and die evreyhting perfect.

25 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We appreciate your patience regarding the initial wait time and are glad to hear that once our team responded, your issue was handled properly. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Excellent support

25 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that you are satisfied with our support. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Gravel Host's Staff is the best there is

GH | Tash [Billings & Minecraft] a really nice staff member that replied to my ticket instantly after i created it helped me soo much he restored my corrupted world and everything i had in it.I could've have done it without him and i'm really grateful #GravelHostFTW

25 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that Tash was able to restore your corrupted world and help you recover your data. We will make sure your kind words are passed along. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Tash gave me the best support I have…

Tash gave me the best support I have ever had and is one of the best support people I have ever meet. he's really fast at giving support, really fast at answering if you have any problems, and just is the best. I really recommend using gravel host really cheap, the best support, and is really good for Minecraft servers for just you or for you and your friends

24 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your detailed feedback. We are glad to hear that Tash provided such a high level of support and was able to assist you quickly and effectively. We truly appreciate your recommendation and are happy to hear that you are satisfied with both our pricing and services. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

BEST HOSTING AND HELP EVER (from…

BEST HOSTING AND HELP EVER (from hosting servers)

24 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that you had such a great experience with both our hosting and support. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

1 off the best fivem hosting providers…

1 off the best fivem hosting providers ive used amazing response time amazing help and no server down time

24 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that you are satisfied with our FiveM hosting, response times, and overall reliability. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Very happy

Very happy, patient and supportive! much love!!

23 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that you found our team patient and supportive. We truly appreciate your kind words. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Great performance vs price

Great performance, stable servers, and very helpful support. Setup was quick, pricing is fair, and overall I’ve had a really good experience with Gravel Host.

7 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that you are satisfied with the performance, stability, and support provided. It is great to know that the setup and pricing met your expectations. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Very professional customer service

Very professional customer service even when I was asking about cancelling the server. They still were very professional. The server ran very well with budget plan 19gb ram over 100 mods in minecraft. Cheapest I have found anywhere will 100% recommend.

23 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that our team remained professional and that your server performed well even with a large number of mods. We truly appreciate your recommendation. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

The stuffs

They are quick to fix things, easy to talk to, good at handling hard talks. 10/10 would recommend

23 January 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that our team was easy to communicate with and handled everything effectively. We appreciate your recommendation. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Their Absolute Behavior

First of all the way they treat, humble enough and honest with the support.
The service is fabulous, even though some reviews I'm seeing says otherwise.

Best service so far!

22 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that you found our team honest and respectful, and that you are satisfied with the service overall. We truly appreciate your support. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

ive had some issue with my server and…

ive had some issue with my server and Tash was amazin agien to help me out so i was able to fix it :D , he does a realy good and helpfull support and hes fast to help out <3

22 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that Tash was able to help you again and provide fast and helpful support. We will make sure your kind words are passed along. If you need anything else, feel free to reach out anytime.

Rated 3 out of 5 stars

Customer support definitely takes a lot…

Customer support definitely takes a lot of time… even with the ultimate support subscription they have. Feels like a useless service tbh.

21 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your honest feedback. We understand your frustration regarding response times, especially with the ultimate support subscription. This is not the experience we aim to provide, and your feedback is important in helping us improve. If you are still experiencing issues, please reach out again so we can prioritize your case and assist you as soon as possible.

Rated 5 out of 5 stars

A pretty good response time from the support team.

I had a problem with my server and a kind staff member helped me out, the support is fast for so little amount of helpers. I appreciate the Gravel Host team and their service!

21 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that our team was able to help you and that you appreciate the support despite the smaller team size. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Good support

21 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that you are satisfied with our support. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

Service is great

Service is great
Actually enjoying having a dedicated server without the hassle of running it
(Part dedi)
There support is out standing and

21 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that you are enjoying the service and the ease of having a dedicated server without the hassle. It is great to know that our support has been helpful as well. If you need anything else, feel free to reach out anytime.

Rated 5 out of 5 stars

fast n' well

21 April 2026
Unprompted review
Gravel Host logo

Reply from Gravel Host

Thank you for your feedback. We are glad to hear that you found our service fast and effective. If you need anything else, feel free to reach out anytime.

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