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Great Britain Cars Reviews 

1,307
•
TrustScore 4.5 out of 5

4.7

Taxi service
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Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely punctual drivers, clean and spacious vehicles, and straightforward booking process that makes airport travel completely stress-free. People note that communication is exceptionally smooth, and staff members are consistently polite, professional, and very helpful with heavy luggage. However, some reviewers were not happy with severe scheduling delays, noting that drivers occasionally failed to turn up entirely or arrived very late, causing immense travel stress. A few other people also felt that customer support operators were unhelpful and unresponsive, and mentioned unexpected waiting-charge policies that felt misleading.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctual drivers, clean vehicles,... See more

Staff

Customers had positive experiences with staff, frequently noting that drivers are exceptionally courteous,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is seamless, straightforward,... See more

Delivery service

People report positive experiences with delivery service, highlighting consistent punctuality and... See more

Price

Users describe positive interactions with price, highlighting competitive rates and transparency. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was efficiently coordinated for my pick up and drop off. GB Cars provided frequent and timely communication. I was able to get picked up 45 minutes earlier than was was originally arranged... See more

Rated 5 out of 5 stars

The driver arrived on time, was helpful courteous and assisted with the luggage. The taxi was spacious enough and clean. His driving was safe and professional. What more can anyone expect?

Rated 5 out of 5 stars

I was extremely satisfied with the booking process and the subsequent support before and during the trip. I would especially like to emphasize the punctuality and friendly drivers. I will choose this... See more

Rated 5 out of 5 stars

Booked cab to and from Stansted airport. Good service, with quick response to Whatsapp messages, and good communication with driver for airport pickup. Prices are reasonable and competitive.

Company details

  1. Taxi service

Written by the company

Great Britain Cars cheapest London airport taxi/Minicab Transfer services in the UK for Local and Airport journeys, Hire our Heathrow, Gatwick, Stansted, Luton, Southend & London City Airport Taxi Transfer services; we are 50% cheaper from other company. We provide free meet and greet services to you various transportation services to many airports like London, Cambridge, Bristol, Windsor Castle, and many airports throughout the London so you can feel the comfort in your journey.-

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,307)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very good service

Very good service our driver was fantastic very helpful and he made our journey smooth and safe. He made sure to call us up in advance to let us know he was on his way and he was early and helped us with the suitcases. Excellent service from the driver and from the company. Our drivers name Faruqe Muhammad. I would recommend the company they made sure we were happy and kept us informed.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been so seamless and…

My experience has been so seamless and effortless. I will most definitely use this service going forward for airport pickups. The drivers communicate with you so well and it is just incredibly convenient. The price is even cheaper than Uber in many cases.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

My cousin actually booked this from America as my Aunt was visiting, cab arrived on time. Driver was polite and friendly and helped my aunt with her luggage. She to the airport safely and in good time. Good Service all round.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Was a very good experience. We had a very early morning flight. Driver arrived promptly on time. Was very courteous. Will definitely use their services again.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

CONSISTENTLY RELIABLE!

I’ve been using Britannia Airport Cars for many years now, and they have consistently provided an excellent service. Their prices are always very reasonable, especially compared to other local companies, and there are never any hidden surprises.

The drivers are one of the standout aspects of the service - always reliable, polite, and professional. They arrive on time, drive safely, and make every journey comfortable and stress-free, we've always felt in good hands.

Booking is straightforward, can be done online, phone and Whatsapp - the latter is the easiest in my book and the overall experience is smooth from start to finish. It’s rare to find a company that maintains such a high standard over so many years, but Britannia Airport Cars has done exactly that.

I wouldn’t hesitate to recommend them to anyone looking for a dependable and well-priced taxi service.

3 April 2026
Unprompted review

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